It hurts the soul that this perfumery, a shop with decades of tradition but also heart and friendliness, a piece of old Vienna and with it history, will disappear.

In the middle of high-quality displays is the inconspicuous, silver-colored funnel portal of the Parfumerie Filz. I walked past it for years, but at some point I noticed. You will receive a warm welcome on your first visit, and if you come back you will already be considered a regular customer. People are at home here. The conversations tell the stories of the people present. Regardless of whether you are a customer or a seller - you talk about joy and suffering, fun and sadness, problems and solutions. By the way, the products on offer also have their stage. Smell this perfume once, then try a hand cream. The conversations cover personal and professional topics. a family atmosphere that is second to none! I have often left this store without purchasing anything. Impressions and smells take time - after all, you don't buy a top product without being absolutely convinced of it. In the meantime I was allowed to buy three top-class perfumes here, none under pressure. There was always time to get familiar with the smell. Come, smell, go, come back, spray, fresh air, coffee break; Everything is accepted here - and I appreciate that as a customer!

Lovely store! They offer a perfume experience through Airbnb where you can learn about their house fragrance blends and the history of the shop, definitely recommend asking about their house fragrances. Friendly shop people.

Really friendly customer service. One of the oldest parfumiers in Vienna with classic and luxurious fragrances. Can highly recommend JB felt

Ein sehr ansprechendes kleines Geschäft. Die Inhaberin bediente mich freundlich, entgegenkommend und nahm sich viel Zeit. Die tollen selbstkreierten Düfte sind einzigartig. Vielen Dank, gerne wieder! Empfehlenswert! (Translated by Google) A very attractive little shop. The owner served me in a friendly, accommodating manner and took her time. The great self-created fragrances are unique. Thank you very much, anytime again! Recommended!

(Translated by Google) A special perfume shop, the staff welcome customers, they have special perfumes that you can't find in some countries (Original) محل عطور مميز ، الموظفين يرحبون بالزبائن ، لديهم عطور مميزة لا تجدها في بعض البلدان

(Translated by Google) The service was abrupt, i. H. just not friendly. The shopping experience was not what I would have expected from a specialty store. The selection of fragrances is large, but the prices for eau de toilette are too high, e.g. B. 195 euros for 100 ml. A common size of 50 ml for the product, which I liked, was not available. That's why I bought a fragrance from the Sisley brand, which is also available in large department stores in Helsinki. I was hoping to find something more unusual in an exclusive perfumery. (Original) Die Bedienung war kurz angebunden, d. h. gerade nicht freundlich. Das Einkaufserlebnis war nicht das, was ich von einem Spezialgeschäft erwartet hätte. Die Auswahl der Düfte ist groß, allerdings sind die Preise für Eau de Toilette zu hoch, z. B. 195 Euro für 100 ml. Eine auch geläufige Größe von 50 ml für das Produkt, was mir gefiel, war nicht vorhanden. Deshalb habe ich einen Duft der Marke Sisley gekauft, der auch bei uns in Helsinki in großen Kaufhäusern geführt wird. Ich hatte gehofft, in einer exclusiven Parfümerie, etwas ausgefalleneres finden zu können.

(Translated by Google) Once again looking for an extraordinary fragrance, we didn't want to miss this perfumery. It's very cozy in the shop; a huge selection and very little space. Two saleswomen were standing behind the counter at the time, a slightly older lady who served us in a really friendly and courteous manner, the other lady (who also spoke to a customer in Russian) seemed visibly annoyed by us and rarely forced a smile. As already mentioned, we met our saleswoman very well, she advised us patiently, tried to find something suitable for each of our noses, which she finally succeeded. At this point, many thanks for the sample (Lalique Terre aromatique). (Original) Mal wieder auf der Suche nach einem außergewöhnlichen Duft wollten wir uns diese Parfümerie nicht entgehen lassen. Im Laden ist es sehr kuschelig; eine riesige Auswahl und recht wenig Platz. Zwei Verkäuferinnen standen zu dem Zeitpunkt hinterm Tresen, eine etwas ältere Damen, die uns letztendlich auch wirklich freundlich und zuvorkommend bediente, die andere Dame (die auch mit einer Kundin auf russisch sprach) schien sichtbar genervt von uns und zwang sich seltenst zu einem Lächeln. Wie bereits erwähnt trafen wir es mit unserer Verkäuferin sehr gut, sie beriet uns geduldig, versuchte, etwas Passendes für jede unserer Nasen zu finden was ihr letztendlich auch gelang. An dieser Stelle vielen Dank auch für die Probe (Lalique Terre aromatique).

(Translated by Google) We have been in J. B. Filz's customer file for many years now. Supporting this independent institution has always been important to us. However, we were unlucky the last three times and ended up with the Russian saleswoman. How you can serve customers with such reluctance, incompetence and contempt is an absolute mystery to me. I'm still suffering from culture shock after that encounter. The other consultants definitely have class, charm and expertise. (Original) Wir sind nun schon seit vielen Jahren in der Kundenkartei von J. B. Filz. Die Unterstützung dieser unabhängigen Institution lag uns stets am Herzen. Allerdings hatten wir die letzten drei Male Pech und sind bei der russischen Verkäuferin gelandet. Wie man Kunden mit so einer Unlust, Inkompetenz und Geringschätzung bedienen kann ist mir ein absolutes Rätsel. Ich leide nach dieser Begegnung noch immer unter Kulturschock. Die anderen Beraterinnen haben durchaus Klasse, Charme und Fachkompetenz.

Really unfriendly staff who is really stuck-up, bought the perfume I wanted at another store after I've been there and won't go there again

Ok

Very good advice with imperial flair!

I just stumbled inside and a nice lady offered to show me and tell all about their in house perfumes and their history, as well as other austrian made perfumes and their story. I felt really nice and fancy. Ended up getting a sample of one of their perfumes. ❤️

Nice place and prices are good.

Competent, friendly advice

My husband brought me this perfume "Cafe Vienna" and "Veilchen" from a business trip to Vienna. They are the two most beautiful scents I have ever used, I was very thrifty... after a long time he was back in Vienna, came back and told me that the perfumery had unfortunately closed. I was very sad and still hope that there will be an online shop soon.

perfect experience skilled and helpful staff

Very friendly shop, every salesperson is very kind. I can only speak a little German, but they still patiently explained to me that their homemade perfume is very good, I bought skin care products and four bottles of perfume, a very good shopping experience.

(Translated by Google) Unrivaled service. Rarely is one served in such a professional and friendly manner. Many of the big brands can learn a lesson from that. (Original) Service ohnegleichen. So professionell und freundlich wird man selten bedient. Da können sich viele der großen Marken eine Scheibe abschneiden.

(Translated by Google) Probably all perfumes worldwide including the best service (Original) Wahrscheinlich alle Parfums weltweit incl. bestem Service

(Translated by Google) Extremely competent and friendly employees, offer huge. The senior also comes and helps. (Original) Äußerst kompetente und freundliche Mitarbeiterinnen, Angebot riesig. Der Senior kommt auch noch und hilft mit.

Arrogant clerk, I just spent three or four minutes trying to discuss with my friend how many bottles of perfume I need to buy and how many milliliters to buy as gifts. The clerk looked at me very strangely during the process. When I asked the question, the clerk replied: "You Buy it or leave it, that's how our business works." (The original words were spoken in English. I'm not surprised to hear that their offline store will close soon. Arrogant staff. I spent literally only 3-4 minutes trying to discuss with my friend how many bottles of perfume and the volume to buy as a gift, one of the staff looked at me strangely during the process, when I asked they replied: " You either buy or you leave, that's how the business works"I was not surprised to hear that their store would soon close. I didn't find a way to add a review using the Google Maps app, and I don't travel with a computer, but I added this review as soon as I got my computer. I didn't find a way to add a review using the Google Maps app, and I don't carry a laptop when I travel, but I add this review as soon as I get my laptop