Oxfam Shop Köln Neustadt image

Oxfam Shop Köln Neustadt

Fashion accessories store Thrift store Used clothing store Charity Used book store Used cd store

👍👍 I am extremely satisfied with this branch. The employees are polite and courteous, and are almost happy when you like something. The clothing on offer is clean, spotless and well sorted. The offer changes weekly (which can also be seen from the signs) and seasonally. In particular, in my opinion, it... People often mention friendly,


Address

Friesenpl. 15, 50672 Köln, Germany

Website

shops.oxfam.de

Contact

+49 221 27098813

Price rating

$ $$$

Rating on Google Maps

3.20 (29 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 11 am to 3 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 J. S. 2 years ago on Google • 33 reviews
    Despite having been promised a voucher immediately after purchase, after looking at the receipt "Unfortunately, the goods cannot be exchanged", I was refused this a few days later - with reference to the terms and conditions. At this point I would like to emphasize that these terms and conditions are posted in such a way that the customer has them on the wall when paying. Really pretty *lousy* business practices for a store like this :(
    4 people found this review helpful 👍

  • 5/5 Ka T. 1 year ago on Google • 7 reviews
    I am extremely satisfied with this branch. The employees are polite and courteous, and are almost happy when you like something. The clothing on offer is clean, spotless and well sorted. The offer changes weekly (which can also be seen from the signs) and seasonally. In particular, in my opinion, it is worth emphasizing how well-preserved business clothing is there. The prices are absolutely fair and the shop is therefore particularly recommended for young professionals, trainees and interns. Furthermore, some of the latest books can be purchased well below the list price and really impeccable children's toys can be purchased well below the retail price. Whether it's a targeted search or a leisurely browse: I've never been disappointed here!
    4 people found this review helpful 👍

  • 1/5 xhimmelblauXx 4 years ago on Google
    Ich wollte hier weiße gewaschene Skisacheb spenden, diese wurden mir zurückgegeben, da sie zu dreckig sein und man würde sie nehmen wenn ich sie in den nächsten zwei Wochen reinige. Natürlich hat ein weißer Skianzug nach Benutzung auch Flecken die nicht rauszubekommen sind (Translated by Google) I wanted to donate white washed ski bags here, these were returned to me as they were too dirty and would be taken if I cleaned them in the next two weeks. Of course, after use, a white ski suit also has stains that cannot be removed
    4 people found this review helpful 👍

  • 4/5 Indira 6 months ago on Google • 136 reviews
    Nice little shop with various second hand products. There are, for example, clothing, books, accessories and other small items. Sometimes you can find a really good book for a small price. But the selection could be a little larger. The prices are okay and the employee was friendly.
    2 people found this review helpful 👍

  • 1/5 N.T. 2 years ago on Google • 97 reviews
    Really rude staff. It’s almost as if they don’t want you to buy anything… how unfortunate.
    2 people found this review helpful 👍

  • 5/5 Vera 1 year ago on Google • 9 reviews
    I'm surprised at the other reviews. I received super friendly and courteous service. My things were packed into bags with a lot of effort and when we arrived again shortly after the store closed because we wanted to buy something, we were kindly let in quickly. I also thought the selection was good. Thumbs up from me!
    3 people found this review helpful 👍

  • 1/5 Anne S. 1 year ago on Google
    Ich habe im Rahmen meines Umzugs einiges aussortiert und zu Sozialkaufhäusern gebracht: Humana, Emmaus und zuletzt zu dieser Oxfam-Filiale. Dort bin ich derart unfreundlich behandelt worden, dass ich garantiert das letzte Mal dort war, ob als Kundin oder Spendende. Unsagbar!
    3 people found this review helpful 👍

  • 1/5 Jochen Van C. 2 years ago on Google
    Die Waren und Preise sind ok aber total unfreundliche und sogar unverschämte Bedienung von mehrere Mitarbeiter. Seht aus ob wie ich nicht der erste bin die sich daruber beschwert, nach der Service welche wir bekommen haben ueberrascht mich das nicht aber sehr Schade. Solch ein Verhalten past total nicht im solch ein Laden. The goods and prices were ok but very unfriendly and even outright rude service by several of the employees. It looks like I'm not the first to complain about this, after the experience we had this is unsurprising but also a big shame. Such a behaviour is totally unfitting for a charity shop.
    3 people found this review helpful 👍

  • 5/5 kadriye a. 11 months ago on Google • 19 reviews
    Very nice, tidy, bright shop. Occasionally bring things there - occasionally buy something too. Everyone very friendly and helpful.
    2 people found this review helpful 👍

  • 5/5 宸岚彻 2 years ago on Google
    (Translated by Google) My girlfriend and I both bought some very nice clothes and a nice book too. will be back (Original) Meine Freundin und ich haben beide sehr gute Kleidung gekauft, und auch ein schoene Buch. werde wieder da
    2 people found this review helpful 👍

  • 5/5 Grace M. 1 year ago on Google
    Finde fast jedes Mal etwas, wenn ich hier bin. Gute, ausgewählte Ware - von Büchern, zu Bekleidung und Taschen.
    2 people found this review helpful 👍

  • 5/5 Theresa G. 11 months ago on Google • 11 reviews
    Very nice branch. The clothing is really well sorted and there is always a great selection. The employees have always been very friendly!
    1 person found this review helpful 👍

  • 5/5 Claudia L. 5 months ago on Google • 15 reviews
    I haven't bought anything here yet, but the employees have always been friendly.

  • 5/5 Matilda a. 1 year ago on Google • 3 reviews
    I found exactly what I needed in here and the man who served us was very friendly

  • 5/5 L L. 2 years ago on Google
    Die Preise sind okay - nicht spottbillig, aber gut. Ich habe schöne Sachen gefunden und die beiden (ehrenamtlichen!) MitarbeiterInnen waren super freundlich. (Translated by Google) The prices are okay - not dirt cheap, but good. I found nice things and the two (voluntary!) employees were super friendly.

  • 5/5 Kaitlin 6 months ago on Google • 2 reviews
    Great little store with good prices, despite other reviews the staff was very polite to me.
    1 person found this review helpful 👍


Call +49 221 27098813 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
  • Recycling
    • ✓️ Clothing
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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