It's a shame that the ladies only work well when one practically threatens them to go complain, because they are doing their job poorly. They also try to sell you services that are much more expensive than what you booked and when you say something, they get angry and work angry. Today they left my face full of marks, since he did the facial with a lot of unnecessary force. I DO NOT RECOMMEND IT & I SURELY WON'T RETURN!

Very small and badly designed. It’s so enclosed that the waiting room is where the nails are done and it triggers my asthma. Also head an appointment for 5pm a there 10 minutes early wasn’t brought back till 5:15pm and message started at 5:30pm!!!! They have a total lack of anyones time! This was my first and last time here.

Good beauty salon services. I went to redeem a gift certificate at this branch and was very pleased with the salon's services. My certificate included a massage and a hair dry. The massage was good but I don't like oil in my massages, so that's a personal thing. However, I think they could offer the option of doing the massage with cream. On the other hand, hair brushing was an incredible service. I highly recommend it. In addition, the place is very nice and the staff is very friendly and efficient.

At the end of the year I requested a pedicure service… The service was very basic, but without prior notice they charged me Qz 320 under the assumption that it was a “Spa Package”. Additionally, they asked me for a NIT for the invoice but when I checked at home the voucher appeared in someone else's name... Not recommended, I will not return… I hope they review this case tax and administratively.

40 minutes waiting to be attended to and no one comes close. I leave the premises and they look for me to ask what services I only need!! I will never return, much less eat it.

It’s extremely expensive for a very basic service provided by unexperienced staff. The white spa is a scam, they basically charge you for sitting you in an old massage chair, that’s it. The rest of the mani/pedi is way below a professional service, bad quality nail polish, after 3 days is cracking. The place looks nice but the staff is not professional, very junior. I suggest to the management to provide training and keep specific people for specific service, the same person can’t do hair, nails, massage, clean the floor, serve beverages, that’s not professional and you can feel their lack of confidence when they’re performing the service.

Be sure to make reservations before you arrive.

Is not the same anymore l They keep using the same machine for year. No updates

Terrible service, arrogant, poorly done, trying to get out of trouble and slow. Not recommended at all. The people who serve seem like they don't want to work. Even though there is no one, they do not attend, the ladies are more attentive to their conversations and personal matters than to serving customers. The place is pure appearance with fifth-class service.

Excelente servicio principalmente Cecy

He estado llamando a los 3 números de teléfono, desde el día de ayer 23 de mayo, a Rebecana de Ockland Mall, para agendar cita y nadie contesta, suena en espera la llamada, quiero agendsrncits para el día sábado, a donde me puedo comunicar?

Terrible service, throw money away. They would have said that they didn't know how to do manicures and pedicures better.