Vero Cafe image

Vero Cafe

Cafe Coffee shop

😠 Horrible customer service. The cafe was almost empty that evening. The barista made our drinks and never called us to collect them. They just sat there for good 10-15 min before we noticed that they were done. She was lurking around us but never mentioned that the drinks were ready. The coffees were... People often mention coffee, cafe, service, Vero,


Address

Verkių g. 29C, 08223 Vilnius, Lithuania

Contact

+370 618 55282

Price rating

$$ $$

Rating on Google Maps

4.30 (317 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 9 pm
  • Monday: 8 am to 9 pm
  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm
  • Friday: (Day of Restoration of the State of Lithuania), 8 am to 9 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: coffee (13) cafe (8) service (7) Vero (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Анна �. 3 years ago on Google • 11 reviews
    40 weeks of pregnancy and i Just came for a buying water, unpolite Men in bar told me that im not allowed enter whithout mask, i asked can i stay outside and you can take my order he said no, in the next cafe i recived water for free... Never will go to verro cafe
    2 people found this review helpful 👍

  • 1/5 Karina P. 1 year ago on Google • 5 reviews
    Horrible customer service. The cafe was almost empty that evening. The barista made our drinks and never called us to collect them. They just sat there for good 10-15 min before we noticed that they were done. She was lurking around us but never mentioned that the drinks were ready. The coffees were lukewarm by the time we collected them. We thanked the barista on our way out, but were completely ignored. Needless to say we won’t be coming back.
    2 people found this review helpful 👍

  • 3/5 Povilas B. 7 years ago on Google
    Cofee is as good as in every vero cafe. Although this place is relatively new there are only few power outlets at best and that is unacceptable imo.
    2 people found this review helpful 👍

  • 5/5 Miglė V. 7 months ago on Google • 167 reviews
    Tasty coffee, nice place.
    1 person found this review helpful 👍

  • 1/5 Suraj T. 2 years ago on Google • 14 reviews
    Was Very dirty place and the girl who made coffee it was really very bad. I am living in Vilnius last 5 years I never had such coffee. And we said that we want to sit and drink coffe in cafe, she gave us coffe in paper glass. Which show that she didn't want to let us sit inside. There was more then 8 people ws drinking coffee and i saw they had proper cup for coffe and that girl I think not really have passion to work she was nit standing at counter she always was friends and talking no attention about customer. I would not recomend my friends this place. Sorry to say but it is how it was I hope you will improve your service for others at least. 🙏
    1 person found this review helpful 👍

  • 5/5 Darija N. 4 years ago on Google • 362 reviews
    Fine place for friends meetings.

  • 5/5 Uladzimir K. 1 year ago on Google
    Nice 😊
    1 person found this review helpful 👍

  • 4/5 Vilius Kraujutis (. 2 years ago on Google
    Quite busy... Did not have a table for me with plug for laptop 💻
    1 person found this review helpful 👍

  • 1/5 r1cka 3 years ago on Google
    (Translated by Google) I don't want to (Original) Neskanu
    1 person found this review helpful 👍

  • 1/5 Tom T. 3 years ago on Google
    (Translated by Google) Didn't let in a friend with a laxative ... drive chebra (Original) Neįleido draugo su paleistais viduriais... pavarot chebra
    1 person found this review helpful 👍

  • 5/5 Loreta L. 3 years ago on Google
    (Translated by Google) Cozy, waitress friendly, pet friendly (Original) Jauku, padavėjos malonios, draugiška augintiniams
    1 person found this review helpful 👍

  • 2/5 Gabrielė D. 5 years ago on Google • 45 reviews
    Just because a little simple they decided to ignore me... great atmosphere though

  • 4/5 Egle B. 4 months ago on Google • 41 reviews
    Not bad.

  • 5/5 Ileana Z. 6 months ago on Google • 28 reviews
    Nice place for a quick lunch while shopping in the area. Great tasting bowls and decent size portions.

  • 5/5 Marius J. 4 years ago on Google • 7 reviews
    Amazing place to drink coffee. Baristas are always polite, friendly and welcome you with a smile. I would definitely recommend visiting this café.

  • 5/5 Martynas S. 4 years ago on Google
    (Translated by Google) I visit every morning and I have never been disappointed. Chemex must be tasted (Original) Lankausi kiekvieną rytą ir dar niekad nėra nuvylę. Būtina paragauti chemexo

  • 5/5 Saulius S. 3 years ago on Google
    Great coffee, kind service, cool place :)

  • 3/5 Mykolas Z. 4 years ago on Google
    Average coffee, if you are looking for specialty ("third wave") coffee, I'd suggest looking elsewhere!

  • 5/5 Virgilijus B. 4 years ago on Google
    Great coffee, comfortable place to work.

  • 2/5 Rokas M. 2 years ago on Google
    It looked like something from a construction yard, dirty and worn furniture. Bad vibes, but friendly and professional staff 👏

  • 4/5 Auksė P. 2 years ago on Google
    Quiet place. Not many people.

  • 5/5 Mindaugas S. 4 years ago on Google
    Tastefull coffee!

  • 5/5 Donata L. 4 years ago on Google
    Good coffee and nice service

  • 5/5 Giedre S. 5 years ago on Google
    Nice place, very attentive baristas. Good quality coffee.

  • 4/5 Mantas B. 3 years ago on Google
    (Translated by Google) Too many people in such a small space. Baristas lack experience. (Original) Per daug žmonių tokioje mažoje erdvėje. Baristai trūksta patirties.

  • 5/5 Hojune C. 4 years ago on Google
    (Translated by Google) It was the most delicious ice latte in Lithuania. (Original) 리투아니아에서 먹어본 아이스 라떼 중 가장 맛있었다.

  • 5/5 Lauris 3 years ago on Google
    (Translated by Google) Eiline Vero cafe (Original) Eiline Vero cafe

  • 1/5 Vaidas S. 3 years ago on Google
    (Translated by Google) Maybe an ok place like all the other Veroes, but the barist (tall clumsy hipster with an indifferent face) on Saturday managed to just ignore the client standing in front of his eyes and queue up to serve a familiar girl - without explanation, nothing - a queue formed, missing shoulders, grandpa, nothing I don't know. Such pathetic service from Vero is hard to expect, but at this point it is apparently the norm. (Original) Gal ir ok vieta kaip visos kitos Vero, bet baristinas (aukštas apžėlęs hipsteris abejingu veidu) šeštadienį apie 1500 sugebėjo tiesiog ignoruoti klientą, stovintį prieš akis ir be eilės aptarnauti pažįstamą mergaičiukę - be paaiškinimo, nieko - susiformavo eilė, trūkt pečiais, seneliuk, nieko nežinau. Tokio apgailėtino aptarnavimo iš Vero sunku tikėtis, bet šioje vietoje tai, matyt, norma.

  • 1/5 Aidas V. 3 years ago on Google
    (Translated by Google) Coffee is half the devil, but outside on the whole table full of empty cups, the staff is unfortunately crossed, not hearing about the culture of communication. This is already the case when you hire hired students (Original) Kava puse velnio, bet lauke ant visu staliuku pilna tusciu puodeliu, darbuotojai deje skersa, negirdeje apie bendravimo kultura. Taip jau buna, kai nusamdai uzsigruzinusius studenciokus

  • 1/5 Laimis J. 3 years ago on Google
    (Translated by Google) One barista during peak hours ... infinitely slow service (Original) Viena barista per piko laika...be galo letas aptarnavimas

  • 1/5 Ludvig B. 3 years ago on Google
    (Translated by Google) Unpleasant staff! (Original) Nemalonus personalas!

  • 1/5 rimvydas v. 3 years ago on Google
    (Translated by Google) Change the employee, because people of such slowness still need to be sought. (Original) Keiskit darbuotoją, nes tokio lėtumo žmonių dar reik paieškot.

  • 1/5 Danylo D. 3 years ago on Google
    (Translated by Google) Tried to cheat (Original) Bandė apgaut

  • 1/5 Nikhil F. 3 years ago on Google
    (Translated by Google) Did not let me go to the toilet (Original) Neįleido į tualetą

  • 1/5 Don S. 3 years ago on Google
    (Translated by Google) Slowly Serves (Original) Lėtai aptarnauja

  • 4/5 Lorenas Z. 3 years ago on Google
    (Translated by Google) The environment is pleasant, but the armchairs are dirty. It would be time to clear ... (Original) Aplinka maloni, bet foteliukai purvinoki. Būtų laikas išvalyti...

  • 1/5 Lukas N. 2 years ago on Google • 2 reviews
    Not only that it took over 5min for my order to be taken by 3 different staff members, but I came across the most rude barista with zero knowledge of customer service. She failed to adapt to a simple request, made an undrinkable product (blaming it's Vero recipe), refused to change it or return the money and decided her best tactic would be to turn away and ignore me. Thanks to her colleague who was still on training that interupted, dealt with the situation with calm and politeness and remade the coffee. To top it all she had the decency to come for a cigarette break with her buddies right in front of the cafe. This is a person that needs guidance on how to deal with her customers and not a person to have as an example for the new staff


Call +370 618 55282 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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