Ermitažas image

Ermitažas

Building materials store

😠 Most of the times I was disappointed by the staff working there. They either avoid you, ir can't answer your questions. The collection of goods ordered online is also a terrible experience - you have to wait outdoors in freezing cold in a queue. This may have changed recently, but I have not ordered... People often mention service, shop,


Address

Ozo g. 25, 07150 Vilnius, Lithuania

Website

www.ermitazas.lt

Contact

+370 685 99599

Rating on Google Maps

4.30 (8.8K reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 10 pm
  • Sunday: 8 am to 10 pm
  • Monday: 8 am to 10 pm
  • Tuesday: 8 am to 10 pm
  • Wednesday: 8 am to 10 pm
  • Thursday: 8 am to 10 pm
  • Friday: (Day of Restoration of the State of Lithuania), 8 am to 10 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: service (6) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 kestutis g. 2 years ago on Google • 53 reviews
    Fine place for shoping, many and much goods and service. As I’ve said there’s an excellent space for parking. Visit and you’ll be not disappointed.
    2 people found this review helpful 👍

  • 1/5 Ignas G. 8 months ago on Google • 36 reviews
    Most of the times I was disappointed by the staff working there. They either avoid you, ir can't answer your questions. The collection of goods ordered online is also a terrible experience - you have to wait outdoors in freezing cold in a queue. This may have changed recently, but I have not ordered anything from there for a few months. Update: never order anything heavy online from this store with collection. You have to load everything without any help, straight from theit ramp.
    2 people found this review helpful 👍

  • 5/5 Karolis T. 6 months ago on Google • 312 reviews
    All good, prices are looking fine 🙂

  • 4/5 Trond S. 6 months ago on Google • 205 reviews
    A great all-in-one-shop. Its located both on ground floor and first floor with different departments up and down. This is a place to let your husband go free while you roam the clothes shops strategically located nearby 😎

  • 5/5 Kestutis G. 3 years ago on Google • 108 reviews
    Ermitažas before that week (2021 02 14) did not work because of the COVID-19. Still everything is prepared for the customer’s. A big variety of goods.

  • 5/5 Marius B. 8 months ago on Google • 49 reviews
    Everything you need for house, garden and gardening. From small repairs to complete setup and customization of home to your needs.

  • 4/5 Evaldas B. 2 months ago on Google • 31 reviews New
    Best lamp selection in town, but you need to have the stupid card

  • 4/5 Nobody H. 3 months ago on Google • 13 reviews New
    Good store, and sometimes very good sales

  • 5/5 Ілья �. 9 months ago on Google • 8 reviews
    hardware store. Tremendous options for any house related repairs. It’s cheaper to have a card. But even if you bought a new one you have to wait a day to activate it

  • 4/5 Aktidze 10 months ago on Google
    Some times the quees are long... It could have More biking helmets

  • 1/5 Irena K. 1 year ago on Google
    Sold defective item, didn't return the money, nor exchanged the item to a functional one, and blamed on us for ruining it! The staff doesn't know what they sell, and don't even bother to check it. Worthless service if anything goes wrong, not gonna shop again.

  • 5/5 Nanna T. 9 months ago on Google
    Hyviä kahveja ja pikkunaposteltavaa. Ehkä jopa ystävällistä palvelua.

  • 5/5 Ivo N. 1 year ago on Google
    Staff is very nice and supportive, they help me to find some bathroom things

  • 4/5 Pedro H. 8 months ago on Google
    Good selection of products and well organized

  • 5/5 Vilma V. 1 year ago on Google
    Has everything you need from flowers to fridges. Comfortable layout and nice staff

  • 5/5 Adomas U. 8 months ago on Google
    Big shop for construction and other household products, electronics. One could find almost anything there

  • 3/5 Granville S. 1 year ago on Google
    Typical large DIY shop. Helpful staff.

  • 2/5 Justas G. 1 year ago on Google
    Poor service and hardly working ecommerce. We fly to the moon and back but it is impossible to have a courier for commerce purchases. One has to pick up ordered goods physically in a store in another city

  • 4/5 Simonas Z. 9 months ago on Google
    You can find mostly all materials which you will need for your house or garden construction. Also at a pretty good price.

  • 5/5 Val S. 1 year ago on Google
    Probably the biggest shoping mall in Vilnius, if not to say whole Lithuania. All you just can think about, could be found here. Contains Hyper Maxima on board and DIY Ermitažas 2 floor shop.

  • 4/5 Joseph T. 1 year ago on Google
    Remitaszas is a well stoked shop.vary big and one can find most of things you need.

  • 1/5 Boy W. 1 year ago on Google
    Absolutely Scammers, Ermitazas have very bad customer service, no one Speak English, they cancel my order because no item in stock and their not refund money back over 200euros which I am fighting for already few week, I do recomend to looking somwhere else because I never ever seen so bad customer service in any store in Lithuania!!

  • 1/5 Agne G. 1 year ago on Google
    Internet shop working awfully, customer support not functioning. My order was split, and I was double charged without any possibility to change that in the system, or to argue with customer support. One piece from the order which price less then 2 euros, was shipped separately with additional cost.

  • 5/5 Yamit V. 3 years ago on Google
    This place is so huge as well as useful.if you need anything for your 🏠, fr a light to change maybe the floor, you can find there.

  • 1/5 Erika P. 6 months ago on Google • 2 reviews
    Hello, horrible! Customer service doe not know where everything is! Each assistant sending me to the next assistant Second time here and nobody ever help me 🧡 Everyone is walking around and can't give me dissent information. Wasooking for a picture back hangers, left with nothing. Disappointed 😪
    1 person found this review helpful 👍


Call +370 685 99599 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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