The toilets are dirty, all tray waste containers are full. Apparently there is no one to clean it up at all. The order took a very long time to prepare, there were a lot of people waiting for their orders. The floors are very dirty, there is foot mud at the entrance. Very unpleasant impression from the place. Were on 12/10/2023 at 19.00

There was no cheese in the Grand Royal, and in general there was very little filling, just one onion. I’m generally silent about the French fries; oil leaked through the paper bag by the time I got home. Apparently it's time to give up Fast Food.

Boorish attitude constantly from an employee named Madina. They always make orders slowly. They run and play in the kitchen. They always put in a rotten cutlet

Not only is the quality, to put it mildly, not very good, but they also only serve cars at night, and serve breakfast for simply g.. But

The attitude today was terrible on the part of the manager (Vadim), who was standing at the checkout at 2:00 am, nowhere is it written that they don’t sell at night without a car, we stood in line for 20 minutes and they rudely refused us.

We arrived by car in a minivan. We ordered in advance, when we arrived we were told to go to the last window, we went to the last window To which they answered out of turn they don’t give it. As a result, the food got cold, the staff were rude and irresponsible

They didn't give me cheese sauce! life is pain! the picture does not match reality, the cheeseburger is shaken by life!