3/5 O P. 5 years ago on Google • 35 reviews
This
review
is
for
the
benefit
of
wheelchair
users....
Purchasing
a
ticket
needs
to
be
mentioned
because
after
almost
1
week
of
being
told
"everything
is
fine,
if
you
are
in
a
wheelchair
you
just
turn
up
the
night
of
the
event"
,
I
knew
that
was
too
good
to
be
true,
so
I
immediately
tried
booking
a
ticket
through
their
website,
but
it
only
accepts
Russian
bank
cards,
so
I
then
spent
the
next
few
days
having
to
speak
with
3
different
people
on
the
phone,
none
of
which
could
grasp
the
concept
that
I
only
needed
1
ticket
for
me!
They
even
implied
very
strongly
they
did
not
want
a
wheelchair
user
to
come
alone!
"How
will
she
get
here?
How
will
she
know
what
to
do?
Why
does
she
want
to
come?"
To
see
Swan
Lake
oddly
enough,
anyway,
they
do
not
even
have
an
accessible
ticket
office,
so
I
bought
my
"companion
ticket
for
invalids"
through
another
website,
and
just
showed
up
on
that
night.
For
how
rude
the
box
office
staff
is,
the
theatre
staff
was
very
friendly,
they
are
not
at
fault
for
the
poor
construction
of
the
renovation
of
this
Soviet
era
building.
So,
yes,
they
were
nice,
there
is
a
disabled
toilet,
but
to
get
to
it,
you
need
to
go
down
4
separate
stair
lifts,
these
are
not
like
proper
lifts
or
elevators,
so
just
be
prepared
to
wait
a
while
to
go
through
the
process
of
going
to
the
loo.
Also
this
type
of
issue
just
made
me
personally
like
staying
where
I
was
during
intermission
because
it
would
take
too
long
to
get
down
and
then
back
up
to
my
seat.
So
kindly,
the
staff
brought
me
water,
and
I
wheeled
back
to
my
seat.
The
interior
is
on
a
slope,
so
be
careful,
but
of
you
made
it
up
the
hill
of
cobble
stones
after
security
checks,
then
you
should
be
fine.
The
ballet
troupe
was
good,
the
orchestra
however
was
miked
so
it
sounded
very
distorted.
There
also
were
many
audience
members
rudely
recording
the
entirety
of
it
on
their
mobiles
and
taking
flash
pictures,
also
many
of
them
just
talked
through
the
entire
thing
which
in
the
theatre
world
is
shockingly
bad
behavior!
Amazing
interpretation
of
Swan
Lake,
in
an
ok
theatre
with
friendly
staff,
but
the
obstacles
that
could
be
easily
fixed,
and
the
noisy
audience
ruined
it
somewhat.
Hopefully
I
will
be
lucky
enough
to
see
this
at
the
Bolshoi,
but
for
what
it
was,
it
wasn't
horrible.
Trying
to
get
a
taxi
after
was
a
nightmare,
so
do
wheel
away
from
the
theatre
to
get
an
Uber
or
whichever
taxi,
like
so
many
taxis
here,
none
wanted
to
take
me
because
my
wheelchair
is
just
beyond
their
comprehension!
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