We were in Veliky Novgorod, Valdai, Staraya Russa. I liked everything very much. The guide Natalya Savelyeva is wonderful, responsive, positive. In Staraya Russa, at Dostoevsky’s house, Natalya Georgievna spoke very interestingly about the writer and his family. Simply a delight! There was such a pleasant surprise in the Kremlin - 2 more women greeted us in ancient dresses and traditions, we just watched and listened to their speeches, spellbound. We stayed at the Sadko Hotel, everything was great too! Thank you so much for the warm welcome and interesting excursions!

(Translated by Google) Disgusting service. Despite the fact that the company is quite successful, and I often choose its products. But the staff .... The cashier, communicating with me, did not release the phone, talking about her own, the manager, when it took a little work on my application, said loudly: "I will never take someone else's order again." Comrades MAGPUT business owners, work with the staff on customer-centricity!) (Original) Отвратительное обслуживание. При том, что компания довольно успешная, и я часто выбираю ее продукты. Но персонал.... Кассир, общаясь со мной не выпускала телефон, беседуя о своем, менеджер, когда потребовалось немного поработать над моей заявкой, сказала громко: "Никогда больше не возьму чужой заказ". Товарищи собственники бизнеса МАГПУТ, поработайте с персоналом над клиентоцентричностью!)

I bought a tour to Finland/Sweden. Fast and hassle-free. Help with a visa for “dummies” (like me🙈).

We have used the services of this agency several times. Everything is great!

Good organization of trips, strict adherence to schedule, erudite guides.

(Translated by Google) Excellent travel agency. You can find a trip for every taste and time. The excursion was clearly organized, the guide Olga is very competent and friendly. The prices are affordable. (Original) Отличное турагенство. Можно найти поездку на любой вкус и время. Экскурсия была организована чётко, экскурсовод Ольга очень грамотная и доброжелательная. Цены демократичные.

The manager should be less forgetful.

Various interesting excursions, normal buses and very good guides. There are also offers for a couple of hours and multi-day tours. I didn’t like the fact that if the weather suddenly deteriorated or plans changed, then the money is not returned, you need to write a statement addressed to the director three days before the excursion, otherwise there is no other way.

There are good excursions, and there are not so good ones. We recently went to Polenovo, tour guide Inna. We only visited the main house and that’s it, we didn’t go anywhere else, because the tickets were all sold out, and the travel agency didn’t plan a visit to the abbey, etc., which is a pity! As a result, the group had 5 hours of free time! I rate the trip a C.

Conveniently located - within walking distance from Lubyanka metro station, there is security on the first floor - entry is strictly based on your passport - everyone entering has their temperature measured there. The store is located on the 3rd floor, there is an elevator. You can pay for the tour you have chosen by card. This is not the first time I have used the services of this company, I like everything here. Everything is clear: meeting, hotel, excursions. Good interesting tour guides.

On July 11, 2020, I went from the Travel Store to Kupala Night near Kalyazin. The bus is new, very comfortable, powerful air conditioning. The trip was interesting and eventful, thank you.

We went on a New Year's trip to Uglich-Myshkin through a travel store on January 4-5, 2024. in cold weather -26-30. with baby. We were refused to return our vouchers. We checked into a very cold room at the Voznesenskaya Hotel in Uglich. They refused to exchange for a warmer one. We slept in outerwear, covered with a coat!!! My complaint to the Travel Store company was answered with a simple reply without an apology. Like others liked it! And we don’t care that you spent a cold night in a hotel with a child!

Good night! I would like to thank Irina Mikhailovna Sedova for such a fascinating excursion “Hem of Velikiy Posad”. The 2.5 - 3 hour walk wasn't even tiring! Irina Mikhailovna is a very interesting storyteller, an expert on the history of our state and Moscow! It was obvious that this man wanted to tell and show everything he knew to the maximum! We walked along the entire perimeter of China - the city, seeing many historical places and hearing history, you understand how little we know and understand the meaning of certain places, their names and where phrases such as “in the middle of nowhere” come from in colloquial slang; St. George on the Pskov Hill"... I was left with a very pleasant impression of the educational pastime. Thank you very much for your original interesting program! I would also like to take a walk with you through historical places and see the architectural structures of the famous architects Beauvais, Kazakov, Pomerantsev, Shekhtel and others... Thank you!

An interesting and varied program, a comfortable bus, good weather - the trip will remain in your memory. Excellent guide Valentina: professional knowledge of the material, friendliness, love for her work!

Always well-organized work, polite employees in all areas: both in the office and on excursions

I am very pleased with the work of both guides and specialists

We were satisfied with both the organization and the trip itself.