I recently had an unpleasant stay at CTC Receptions Hotel, and I must say that my experience was extremely disappointing. Upon arrival, I encountered a receptionist who lacked basic customer service skills. Instead of providing assistance and resolving the issue, she displayed a disrespectful attitude towards me. To make matters worse, despite booking through Agoda as per their listed options, I was informed that they only accept bookings through "Bookingcom". The receptionist's response was not only unhelpful but also condescending, making me feel like it was my fault for their lack of communication. As I had no other choice due to the peak holiday season and all other nearby hotels being fully booked, I reluctantly accepted the room offered to me. However, the room fell far short of my expectations. The beds were incredibly uncomfortable, and the mattresses were poorly made with coir, leading to an uncomfortable night's sleep. Overall, my experience at CTC Receptions Hotel was marred by the disrespectful behavior of the receptionist, the inconvenience of their booking policy, and the lack of comfort and quality in the room provided. I would strongly advise potential guests to carefully consider their options before booking at this hotel.

This is a very famous place in Anuradhapura owned to Muslims. As well as very famous for Muslim’s weddings and ceremonies. However, working staff look like Sinhalese. Warmly welcomed at the reception. Also, other staff were very pleasant. Prices are reasonable. Breakfast was wonderful. Place was quiet and comfortable. Also, good parking facilities were available there. Good place for accommodation for a reasonable price. Highly recommend.

good place. Closer to sacred city . But less comfort in room. Poor maintenance i think. Need to improve room facilities . No lights in the corridors and balconies .... if they do the maintenance part properly this place will be much nicer...

We went to stay here for two nights. My initial impression was getting hindered as soon as I entered the reception. The girl at the desk seemed overwhelmed by work and the office looked and felt unattended. There was very few or no staff at all to help her. She had to make several calls to get the room.. service person to the office. The room service boy was looking frustrated and was not amicable at all. Although no bad words or gestures came out of him, the vibe coming out from him was not welcoming at all. The good things I saw is that the place has a lot of rooms and it's got potential. But very poor service and maintenance. The rooms were surprisingly cleaner than I expected. The bathrooms were not that pleasant to use but not unusable. Some taps were broken and were unattended. Air conditioning was very good. The bed linen and the floor was clean. No or very fed bugs were inside the room. Peaceful place. But main drawback is lack of staff. The place looks like a haunted drug dealers mansion... I hope you get the feeling.. Anyway can't highly recommend. But if you can tolerate those aspects the place is good and comfortable. All the best guys!!

Food is tasty, but quality has dipped down a little.

We went there for a wedding. We got a room for the changing and a take a bath. Because we going there from colombo. Foods 6.5/10 Room cleenness and room service 8/10

Great place if you are looking for a budget hotel. The place is very much spacious with number of rooms. The whole building is clean and well kept. The staff is friendly and helpful. You can order the food from the downstairs restaurant if needed. Everything is fairly priced and tasty. I honestly do not have anything negative to say about this place.

In here rooms are very clean and also room service people's are very kind. Compare to other hotels I can give 5/4. And also it is near to new town bus stand and railway station. It's in very good location and accessibility is good. ✌️😁

The worst experience ive ever had the smell too bad the rooms are not clean either i dont recommend that

It does have ac but they ain't the best but they do have ac and whoever designed the washroom should be sent to a mental hospital (no offense) and the rooms are meh-clean some parts of the rooms are dirty and probably should invest in some better painters the walls look like they got painted by a group of 10 year olds, the staff is really nice though just the owner need to get hes/her priorities right

Good quality rooms if you get them from upstairs. The quality of the rooms is a little bit less when it comes to ground floor rooms. But it's a nice place with good food. Has a rooftop too. The price is worth it.

It's very nice hotel and Sean

Omg, it's an amazing place loveed the location, beautiful atmosphere and there service was admiring rooms where fantastic 😍

Nice place to visit.enjoyed a lot

Last day no a/c . Aircondition not work last night .....

Friendly staff service . Food and accomadation are resonable price. Need to visit again . Highly recommend ...

This place is good 🙂👍👍 so I give it 4stars.

One Of The best Place To Stay In Anuradhapura. Also You Can Have Meals From There. Best AC And Non Ac Rooms Available

CTC Reception is so fair n budget hotel . But really budget is just for name only . U getting more than wht u paying for. Food price is so n so very fair n its tasty . No one will get those fair prices another places . Room offer only without food. U can have any food from their garden cafe. Nice breakfast ( String hopper n paratha with dhal,chicken n sambal) is tasty n fair price . Tnx for hotel owner for offering those fair price for its customers . I suggest for all this hotel without hesitation . U may grow up 🙏🙏🙏 . Tnx a lot and see u soon again.

Good place to stay at lower price.. there is a mini resturent and you can enjoy basic meals at reasonable cost. Recommend. Good staff

Value for money. Needs better maintenance.

Situated in Anuradhapura, CTC Receptions offers comfortable accommodation with free WiFi access in the entire property. Operating a 24-hour front desk, it features a mini-mart and restaurant on site. Simply furnished, rooms come with tiled flooring, a desk, clothes rack and freshly-laundered bedding. The attached bathrooms include shower facility, towels and free toiletries. At CTC Receptions, guests may rent a bicycle or car to self-explore the vicinity. Laundry services, airport transfers and meeting/function facilities can also be arranged upon request at a surcharge. This non-smoking property is approximately 4 km from SLAF Anuradhapura Airport.

Very competitive and reliable. Comfortable and friendly staff. Can get the meals at the restaurant (@grounds) prices are very reasonable. Good taste as well. Can book over the phone too.