1/5 Kachchana V. 10 months ago on Google
I
recently
visited
KFC
Mount
Lavinia,
and
I
must
say
that
I
had
a
highly
unsatisfactory
experience.
The
overall
hygiene
of
the
establishment
was
appalling.
The
dining
tables
were
not
only
dirty
but
also
emitted
an
unpleasant
stench,
which
made
the
dining
experience
extremely
uncomfortable.
Furthermore,
the
cleanliness
of
the
floor
left
much
to
be
desired.
It
appeared
as
though
it
hadn't
been
properly
cleaned
in
quite
some
time.
This
lack
of
cleanliness
reflects
poorly
on
the
restaurant's
management
and
raises
concerns
about
their
commitment
to
maintaining
a
hygienic
environment.
To
make
matters
worse,
there
was
no
air
conditioning
in
the
restaurant,
which
made
it
quite
uncomfortable,
especially
during
the
warm
weather.
It
is
essential
for
a
restaurant
to
provide
a
comfortable
and
pleasant
atmosphere
for
its
customers,
and
the
absence
of
air
conditioning
was
a
major
letdown.
Moving
on
to
the
food
quality,
I
ordered
a
mojito
which
turned
out
to
be
a
complete
disappointment.
It
was
made
with
club
soda
and
water
only,
completely
lacking
the
key
ingredients
that
give
it
flavor.
As
a
result,
it
tasted
bland
and
unappealing.
This
lack
of
attention
to
detail
and
disregard
for
the
customer's
experience
is
simply
unacceptable.
I
sincerely
urge
the
management
of
KFC
Mount
Lavinia
to
take
immediate
action
to
address
these
issues.
Customers
deserve
a
clean
and
hygienic
environment
when
dining
out,
and
it
is
crucial
for
a
well-established
brand
like
KFC
to
uphold
high
standards.
Additionally,
ensuring
that
the
food
and
beverages
are
prepared
with
the
right
ingredients
and
meet
the
expected
quality
is
of
utmost
importance.
I
hope
my
feedback
serves
as
a
constructive
criticism
and
prompts
the
necessary
improvements.
I
look
forward
to
seeing
positive
changes
at
KFC
Mount
Lavinia,
as
it
has
the
potential
to
be
a
great
dining
destination
if
these
issues
are
resolved
promptly
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