Great experience. Ms. Nisha at the front desk is courteous, accommodating, and friendly. Makes you feel welcome. Ms. Loretta and Ms. Tammy in the breakfast area are great. They are so pleasant and caring. Comfortable beds, spacious rooms, and delicious breakfast. Best place to stay.

Overall this was a great stay! The room was clean and smelled fresh when we went in. Despite previous reviews that stated the rooms were dirty. The only "dirty" thing I noticed was dust on the ceiling, which was a popcorn ceiling, from the A/C blowing up there. The hotel provided shampoo, conditioner, soap, lotion, hand soap and a hairdryer. The breakfast was good. The only issue was I reserved and paid online but the clerk required a card to check in, I know this is normal, but he placed a $50 hold on it. I am waiting for those charges to be reversed since I did not use the full $50 in the little concession stand. Once that is completed I will be happy to change the "service rating" to a higher rating.

My husband and I just completed a stay at this hotel. We are Diamond members and have grown to expect a certain quality from our stays. This hotel did not meet the mark unfortunately. The elevator has carpet that smelled horrible as soon as we entered, and nasty smudge prints all over the buttons. The first room we entered had a dead roach on the AC unit. We asked if we could be moved to a new room. This request was granted. The rooms overall were dated, with furniture that had spots, and a bathroom that had stains from use. The breakfast wasn't bad...but the space doesn't accommodate the weekend crowd size. The biggest issue was that someone hit our rental car overnight while it was parked in the Diamond parking space. We filled an incident report with the front desk and had the police come take a report. The police pointed out that he didn't see any cameras on the front of the property. How do you not have cameras facing your front entrance and Diamond member spaces? The staff were nice overall...but just not overly impressed by our stay.

Friendly and inviting staff. Great breakfast options. Clean and comfortable rooms. Plenty of places to eat nearby. All made for a great overall experience

My AC went out in the middle of the night, I have a pregnant wife and 2 children. I live about a block away. I called to see if I could get a room to stay, but I needed somewhere early due to the heat in our house. I explained this to the front desk lady when I called. She told me the earliest I could check in was 2:00pm. I looked online and they have plenty of rooms available. I ended up calling another hotel nearby, and they were much more accommodating as expected. The lady I talked to, sounded as if she was sleeping when I called and didn't want to talk. This was at 9:43am on September 3, 2023. I won't be staying at a Hampton ever again based on this experience.

We stayed on the 4th floor this week. Carpets needed to be cleaned BADLY. The AC was a poor working Swamp cooler. Our room was a damp sauna. Even bathroom floor damp when you walked in. The WHOLE 4th floor smelled of MILDEW. This was our 2nd room on that floor after the mildew smell hit us in the face when we opened the door. Great location and staff but needs serious cleaning and upgrading.

This hotel is in an awkward location, you either have to make a huge U turn, there's another U turn near the hotel,but it's in a high traffic area. The room was ok, had a musty mold smell. The front desk was courteous and quick.

Outstanding service, from check in to having breakfast. The room was clean, the hotel looks nice, we had no problems. Will be staying here again