Reiners Auto Sales image

Reiners Auto Sales

Used car dealer

😠 In my opinion, this establishment does not even deserve 1 star. My boyfriend and I were interested in a car on their website and so we made an appointment to come in and look at the car. We met with Johnny who told us that the specific car we were looking at was not being sold from his lot and that... People often mention experience, Reiners, great, Jhony, vehicle,


Address

639 NY-109, West Babylon, NY 11704

Website

www.reinersautosales.com

Contact

(631) 238-8494

Rating on Google Maps

4.60 (88 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 5 PM
  • Sunday: Closed
  • Monday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: experience (10) Reiners (9) great (9) Jhony (7) vehicle (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 mary b. 3 years ago on Google
    In my opinion, this establishment does not even deserve 1 star. My boyfriend and I were interested in a car on their website and so we made an appointment to come in and look at the car. We met with Johnny who told us that the specific car we were looking at was not being sold from his lot and that he was just doing a friend a favor. First off, when we asked for the car fax “the website was down” and he could not provide us with them. He spoke down to us and was extremely rude the entire time we were there. When we asked a few REASONABLE questions Johnny snatched the keys away from me and goes “you are making this too difficult” and just closes the door on us. All we wanted to know was why only 1 person was able to test drive the car at a time, as every other dealership we went to took us both together. He obviously didn’t care about this sale. I’m happy he didn’t because I wouldn’t have wanted to purchase a car from someone like that. Hopefully he apologizes to his friend who would have made the money off the car.
    4 people found this review helpful 👍

  • 5/5 Richard C. 2 years ago on Google
    It the world of small business there is nothing more important than a shop keeper’s word. The staff at Reiner’s represent everything you wish the used car business could be. Owner Johny and his sales person, Joe, really helped make this a smooth transaction. Everything was upfront and the pricing never changed. No hidden fees. Not bait and switch. No “financed” pricing. Thanks for helping my daughter get a quality vehicle.
    3 people found this review helpful 👍

  • 5/5 Kathleen P. 2 years ago on Google
    I had the BEST experience with Reiners. They helped me as a single mom without much automotive knowledge get a reliable used car far my 17 year old daughter. Im always worried as a single woman with to walk in to dealerships and be taken advantage. Johnnie was incredible to work with. He helped me get the right car for the right price. He even had their mechanic make some adjustments at my request before the purchase. He is very knowledgeable and wanted to make sure we were happy. The company is family owned and they care about the customer. Excellent communication even after my purchase. I will be back with my 2 other new drivers in the future for sure. THANK YOU!!
    1 person found this review helpful 👍

  • 1/5 JUNIOR H. 1 year ago on Google
    Bought a jeep from here in october and it has been nothing but a night mare apart from my purchase the amount of times ive had bring the jeep into jhonnys mechanics to get parts fixed it had cost me almost an extra 400$ in rentals costs because they have no loaners available.. i also voiced my concern about a fuel pump issue and jhonny had constantly overlooked it saying that the fuel pump isnt i just had it diagnosed by another mechanic turns out thats what it was.. do not buy from this dealership if you dont want to have to change your work schedule around to constantly go to a mechanic that will fix parts that have nothing to do with your problems… and when i ask for paperwork showing the parts that he fixed on the car i get nothing sent… this is a scam
    1 person found this review helpful 👍

  • 2/5 Mack737 1 year ago on Google
    Things that ware agreed to be fixed wasn’t. Breaks, oil change, front wheel bearing ball joint,front two axles.
    1 person found this review helpful 👍

  • 5/5 James R. 2 years ago on Google
    Bought a Wrangler for an awesome price just recently. The owner was totally awesome, open about the vehicle and assisted promptly with any concerns we had. He'd go out of his way to make sure we were happy, and even checked in with us over a month later, to make sure we haven't had any problems or concerns. A+ for Reiners! We scored a great deal, and I couldn't be happier. We'll keep them in mind for any future vehicles we're looking for!
    1 person found this review helpful 👍

  • 5/5 Adam W. 3 years ago on Google
    My dad recently bought himself a F150 from Reiners auto sales and had a great experience with Jhony. Jhony, was very helpful honest and polite. My dad loves the truck, got a great deal with a great dealership. He would highly recommend this place to anyone looking for a used vehicle for a great and honest price.

  • 5/5 Kaitlin A. 3 years ago on Google
    I recently purchased a Jeep Wrangler from Reiners Auto Sale. My experience was amazing. The process was so smooth. They went above and beyond. Even after buying the car. Johny has followed up on multiple occasions. If your in the market for a new or used vehicle I highly recommend Reiner Auto Sales! Thanks for everything!

  • 5/5 Matt L. 4 years ago on Google
    I needed a good used van for my band, found the perfect one at Reiners. Great experience , Johnny was respectful, fair and excellent with correspondence and updates from landing on the car to delivery. Great price and great vehicle, and this is coming from a former car salesman. Highly recommended! -Matt

  • 5/5 John C. 3 years ago on Google
    This is the second vehicle my family has purchased from Reiners Auto Sales in the past few years. I'm very Happy and pleased with our purchase again. Jhony is great and down to earth. Another great experience doing business with him. I would recommend again to check them out. Great local car dealer with a great staff.

  • 5/5 Eric Y. 1 year ago on Google
    Amazing prices . Helpful and friendly staff . I strongly recommend. I will definitely come back for my future car .

  • 5/5 Frank P. 1 year ago on Google
    I purchased a 2013 Land Rover LR4. Within the first 2 weeks it had transmission issues. I called Johny, advised him that I couldn't drive it to him. To my surprise, he said, he'll take care of it immediately. He arranged for a tow truck to pick it up @ my home, & within a few days due to the holidays, he called me to advise that it was ready & what was done to repair it. I've never received this level of service from the "big guys", I would absolutely do business with Reiner's again. You should too. Thank you Johny for your excellent customer care........

  • 5/5 Tyler C. 1 year ago on Google
    I had an amazing experience dealing with Jhony, he walked me through the process and stuck with me all the way, when problems came up, he was cool calm and collected and solved every one. I wish I can rate my experience even higher than 5 stars !! Thank you so much

  • 5/5 john v. 1 year ago on Google
    Joe & Jhonny are Top Notch very honest & straightforward pleasant transaction & a pleasure tobwork with.

  • 5/5 Rene M. 1 year ago on Google
    Great experience! John, helped with purchasing my car . He was efficient and effective. If you are looking to buy or finance a car this is the place I recommend going!

  • 5/5 Jackie L. 8 months ago on Google
    I had such a wonderful experience at Reiners auto sales. They made the buying process so easy and was willing to take the time to answer any questions we had. It wasn’t just answering questions it was about helping us look for what we wanted and the price point we wanted. A lot of consideration was taken when helping us find our car. This is the second time we used Reiners for our family to get a car and we’ll definitely come back if we need one for another family member.

  • 5/5 CMJ 9 months ago on Google
    Very good experience with Reiners Auto Sales. I was appreciative that there was no bait and switch like some of the other dealers we went to. Jhony made the process go smoothly. He was straight forward and professional at all times. Jhony took care of some initial issues we had with the car and it's is running well. It's nice to get personal customer service. Thank you!

  • 5/5 Mark G. 8 months ago on Google
    Very helpful in helping me get a loan with my bad credit. Answered any questions I had right away. I would definitely buy a car from them again. Ask for Jhony.


Call (631) 238-8494 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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