Featured Reviews


Frequently mentioned in reviews: staff (18) hotel (14) room (12) clean (10) service (10) stay (10) great (10) night (8) front (8) super (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Justin e. 1 year ago on Google
    Worst hotel in Okanagan. The beds were dirty. The bathroom stunk. The neighbors had loud music all night and were friends with the rception so the front desk wouldn't do anything to turn the music down. 40 dollars for an hour late checkout. The pool was dirty. The breakfast was stale. Will not be coming back
    2 people found this review helpful 👍

  • 2/5 The Spartan Herroes Clan T. 5 months ago on Google
    We stayed 3 nights at a hotel. With a 3 year old. We told them the mattress was wet the the day off we thought they would have mattress covers. Over the bed. So when we where to leave I asked when would I reserve my damage deposit back. They said I won't get one because the mattress had pee... but we did told them we be having a kid. There. I wouldn't go to this hotel if you have a kid.
    1 person found this review helpful 👍

  • 5/5 laurie t. 1 year ago on Google
    The hotel staff are always so freindly and professional. The room was so clean and the bed was very comfortable. I would recommend the hotel to freinds and family. Great location and super rate. Super Rate at the Super 8.
    1 person found this review helpful 👍

  • 3/5 Samuel M. 1 year ago on Google
    Breakfast was poor, no pancake mix, super messy. Rooms where clean ruff on some places but over all good. Need to pay for rooms up front, told me it was standard, which it is not. Poor service at front desk.
    1 person found this review helpful 👍

  • 1/5 Dana Barley (. 1 year ago on Google
    This is by far the worst hotel I’ve ever stayed in. I was unaware Kelowna had a ghetto. Housekeeping staff don’t do their job. Cleanliness is apparently not the highest priority here. I found mold throughout my fridge. There’s no hand soap in the room. My bath tub looked to be previously used. This place is absolutely disgusting. Do yourself a favour and stay clear of this dump.
    1 person found this review helpful 👍

  • 4/5 Darlene S. 2 years ago on Google
    The Super 8 is a fairly nice hotel or motel if you're looking for a cheaper place to stay for a night or two. The staff is very nice and efficient and do their jobs well. Its located in a very nice spot with bus stop right outside so you can get around town if you don't have a vehicle. All in all it's a pretty decent place to stay and you get your money worth.
    1 person found this review helpful 👍

  • 2/5 Pam D. 1 year ago on Google
    We booked our room prior to Reviews about this being used for low income housing with a safe injection site adjacent to the parking lot. We found this is indeed the case and sadly not disclosed upon booking or anywhere on site. That being said, the lobby was clean, the premise was quiet and the room,though worn and outdated, was sufficient for a night's sleep. Unfortunately Will not return and if we were traveling with children would not have stayed.

  • 2/5 Jagmeet K. 1 year ago on Google
    Do not recommend, only consider if no other options. Giving it two star because of the location, but even that is hard to justify. Cleanliness doesn't appear to be a priority, found someone else's underwear in the washroom. Also, there are luggage carts, but you have to stop at the base of the stairs and throw suitcases up the stairs one by one as there is no elevator. Breakfast is served on the second floor so it is inaccessible for folks who can't use the stairs.

  • 4/5 Frederic L. 9 months ago on Google
    Great Wyndham basic infrastructure at relative good price. Within a concrete jungle however of parking lots and commercial areas. But well located to visit Kelowna lake

  • 1/5 Jorey R. 6 months ago on Google
    When we first got in the room, I took my shoes off, took a couple steps towards the bed and stepped on a broken off sewing needle which lodged about 1/2" into my big toe. No type of compensation and no remorse from staff. Will never be staying here again.

  • 4/5 Christina I. 9 months ago on Google
    Clean and friendly staff. Just stayed one night and no complaints. We liked this hotel as it's on the west side and made it easy to hit the winery on our way out of town to Vancouver

  • 4/5 Nicole H. 9 months ago on Google
    Great stay for one night. Clean and great location. A bedside table would have been a nice addition to the one side of bed where it was missing. But everything else was great!

  • 5/5 melis k. 8 months ago on Google
    Very friendly staff and great rooms. Staff were very accommodating to having pets in the rooms. We visited some beaches and wineries on the west side on escooters and found the location to be super convenient. Breakfast included with hot waffles, fruits, cereal, baked goods, coffee and juices. The city had issued a drink advisory for the tap water and there was filtered water available in the lobby for use. Pool was great, perfect for a quick dip before bed, not too deep and not too cold, great for relaxing and hanging out. Loved our stay and had a great time.

  • 5/5 Yendi M. 10 months ago on Google
    Rooms were very clean and staff was very friendly. Inside pool was awesome in bad weather.

  • 5/5 Michael B. 11 months ago on Google
    The staff was over friendly is the biggest complaint I have. I read some of the other comments that didn't speak to kindly of the hotel and I had the complete opposite experience. I had a medical issue there and they couldn't have been more accommodating.

  • 2/5 Jim P. 9 months ago on Google
    This Super 8 roadside motel was almost $300 per night, the most expensive that I encountered in Alberta or BC. We were told on arrival that the water was undrinkable but the hotel did not provide bottled water. This is a very basic motel that is hugely overpriced. I won't be staying at a Super 8 in the future.

  • 2/5 Joe D. 1 year ago on Google
    The hotel itself seemed fine, the staff were friendly enough and the room was clean. Half the hotel seems to be a homeless shelter and there is a safe injection site off the side of the parking lot, so if you don't want to share a location with that then look elsewhere. We didn't have any issues while we were there but likely would have gone elsewhere had we known before hand.

  • 5/5 BRODIE D. 2 years ago on Google
    I stayed at the super 8 for over three months while waiting to move into a new condo, first and foremost the staff here are so professional, friendly, and over all a joy to interact with. The rooms are nice and the breakfast each morning while basic is quite good. Sajjin at the front desk truly sets the culture of super 8 through his professionalism, work ethic , consistency and attitude. Finally the price, I looked around town when I found out my new place wouldn’t be complete on time and let me tell you super 8 is substantially cheaper then any other place i found on the west side, that coupled with the amazing staff and over all enjoyable time I had is why I’m giving five stars and would recommend the super 8. Ps the pool and hot tub are a great extra that I did not expect at a place like super 8

  • 5/5 Kerry Cowan (. 1 year ago on Google
    Place wasn't hard to find. Employee was extremely nice. Atmosphere in the place was nice. Very welcoming and very comfortable.

  • 1/5 Shabba “Doo Adabba” D. 1 year ago on Google
    Hard to Access from hwy and service and cleanliness are both lacking as well as one half the building houses homeless people with various issues.

  • 5/5 Paramveer C. 1 year ago on Google
    The Breakfast was adequate and the Employee from the front end Josh was very professional and sweet. Also the rooms are clean as well. For that kind of price this place is worth it to stay as there is a hot tub and a pool available.

  • 1/5 C N. 1 year ago on Google
    The worst stay I have ever had. Poorly run, room was not up to standard cleanliness, and there was a big difference in rates from Saturday to Sunday. It is also in the middle of a hot parking lot, exposed with no trees, and homeless people appearing to be getting high...

  • 5/5 Simren Jitendra S. 1 year ago on Google
    We had amazing welcome with Josh - very polite, professional and very warm person! The rooms were clean and very comfortable - literally slept like a baby! Sachin as a Manager is very polite and professional! To stay here if in Kelowna! Won’t be disappointed!!!

  • 5/5 Dave p H. 1 year ago on Google
    Young man Josh working at front desk is exceptionally kind and respectful I have stayed in this hotel numerous times and I've always been treated very well today was an exception because I leave so early in the morning because I am a log hauler he opened up the breakfast kitchen early for me so I can have a little bit of breakfast before I went to work I was very impressed with that the service and the rooms are exceptional I am very impressed thank you guys for your great service keep up the good work. Dave at naver logging

  • 5/5 Fawaz O. 1 year ago on Google
    I am a mover by profession and I have stayed here numerous timers. The manager & Josh at the front desk, are exceptional employees, with their welcoming attitude and excellent behaviour. Whatever I needed, they were there to help! Keep up the great work!

  • 1/5 Miriah B. 1 year ago on Google
    They tried to illegally force them selves into my room with a key while concieling his identity... I even had a do not disturbe sign out...They have very poor hospitality ... And treat there paying guests like prisoners ... Why do I want to pay 160$ +400$ deposit to feel like im in jail while the staff act like prisoners wardens ... They ruined my mothers 61st birthday ... She has been the rock in the family doing everything to keep the family taken care of ... This was supposed to be a treat for her ... And they made her experience stressful and triggered her anxiety... They need to better train there staff on proper motel edicat and customer service ... I travel regularly for my profession and stay at many motels ... This was by far the most inhumane degrading service I've ever received in a motel ...

  • 5/5 B R. 1 year ago on Google
    Stopped here for the night with my small family, was greeted by a very beautiful lobby and courteous clerk who was very professional and kind. We requested for a ground level floor due to the fact I'm pregnant and had a small baby with us, they only had a King bed available but it was worth the extra cost of not having to struggle up the stairs with luggage and baby. Upon entering the room I was pleased to be greeted by a large, clean room with a kitchenette. Had to ask for extra pillows since they only had small square pillows on the bed, which was incredibly comfortable, it didn't take very long for everyone to fall asleep. Breakfast is served up stairs, which can pose as an issue to those who are incapable of using stairs because there is no elevator, but overall breakfast was pretty decent, there was a choice of waffles, hard boiled eggs, muffins, 3 types of cereal, fruit, yogurt, juice, milk, tea and coffee. Judging by how friendly the staff was they might have been kind enough to accommodate those who are wheelchair bound so they could also enjoy breakfast. I'm giving 5 stars due to how clean our room was and how pleasant of an experience my family had while staying here. Would definitely recommend this place to anyone looking for a affordable place to stay the night. * Edit* This place also accepts cash or credit

  • 2/5 Chad R. 2 years ago on Google
    Front desk lady was very rude. We have 2 small chihuahua’s and she wanted us to lock them in the bathroom so she could fix the TV. I told her don’t lock our dogs in bathrooms. Very snotty woman

  • 5/5 yves b. 2 years ago on Google
    I want to share my experience at the Super 8 motel on the Westside wich I am overwhelmed by their service and very reasonable priced amenities. The room was very clean and well equipped...but the best part was most definitely the staff . The manager ( hope I get this right lol ) Sachin , was all attentive to my needs ( I'm partly disable ) . He even carried some of my luggage and groceries to the second floor with the security guard and I think that was a plus on the staff to do that . Talk about service 😉🙂 and the front desk staff , wich includes Victoria , Summers and the nice gentleman on the night shift . Hotel service is one thing....but how they made me feel was very very special...like being treated like a special customer...I have traveled in lots of hotel and I can assure you that the Super 8 motel on kelowna's Westside is the best service from their staff I have experienced in a long time . Thank you so much for making me feel like a very special individual ( and for the perks you provided me 😉 ) I highly recommend them and keep on doing a great job....you surely have my bussiness from now on ....yours truly....Y. Beliveau 🙂🙂👍👍


Call +1 250-769-2355 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Last updated:
()