1/5 Sharan K. 7 months ago on Google
August
4th
me
and
my
friend
checked
into
Hyde
Park
International
at
roughly
3pm
after
looking
around
for
a
good
10
minutes
since
the
outside
has
no
proper
signanage
and
the
name
of
the
hotel
is
literally
faded
out
and
barely
shows
when
you
are
up
close
to
the
door.
After
check-in
we
went
up
to
our
room
and
immediately
were
shocked
to
see
how
dirty
the
room
was.
There
was
white
crusty
stains
on
the
bed
runner,
the
bedsheets
had
very
obvious
blood
stains,
the
soap
holder
in
the
bathroom
was
falling
out
of
the
wall,
the
shower
area
was
filthy
with
grime
and
mold
on
both
the
outside
and
inside,
all
the
walls
in
the
room
were
dirty
with
what
looked
like
spill
stains
that
clearly
were
never
cleaned.
We
then
proceeded
to
call
down
to
concierge
and
told
the
receptionist
about
how
dirty
the
room
was,
he
came
upstairs
and
we
explained
everything
to
him
and
he
just
stared
at
us
and
said
he
will
see
if
there
anything
he
could
do.
He
didn't
even
look
at
all
the
dirty
things
we
pointed
out
and
left
the
room.
We
waited
in
the
dirty
room
for
30
minutes
or
so
before
we
called
him
again,
since
he
forgot
about
us,
and
finally
had
someone
in
the
cleaning
staff
show
us
another
room.
The
second
room
the
cleaning
lady
showed
us
was
just
as
dirty
as
the
first
one
and
the
same
issues,
dirty
walls,
dirty
bathroom,
and
again
uncleaned
bedsheets
with
stains
on
them.
We
pointed
this
out
to
the
lady
and
just
like
the
receptionist,
she
just
stared
at
us
and
didn't
even
look
at
the
dirty
things
we
spotted
and
rudely
said
she
will
let
the
receptionist
know
and
left
us
in
the
room.
Again,
we
waited
for
15-20
minutes
and
got
frustrated
and
brought
all
of
bags
down
to
the
hotel
lobby
and
asked
the
receptionist
what
was
going
on.
He
finally
responded
saying
he
was
speaking
to
his
manager
and
then
proceeded
to
show
us
a
third
room.
When
we
went
to
the
third
room
he
walked
in
on
another
guest
sleeping
in
the
room.
That
guest
yelled
at
him
to
get
out
and
I
was
standing
outside
absolutely
horrified
that
he
would
take
us
to
a
room
already
occupied
by
another
guest.
After
a
few
minutes
he
showed
us
a
fourth
room
and
left
without
any
word.
As
soon
as
he
left
I
immediately
spotted
all
the
same
issues
as
rooms
1,
2,
and
3,
and
again
blood
stains!
Absolutely
frustrated,
angry,
and
tired
(mind
you,
this
was
going
on
for
almost
2
hours
since
we
originally
checked
in)
we
went
down
to
the
receptionist
again
and
he
said
he
had
no
more
rooms
to
show
us
and
that
maybe
tomorrow
morning
he
could
show
us
another
room
but
nothing
guaranteed
and
lacked
any
compassion
and
very
unprofessional
as
if
we
were
the
problem
and
not
the
dirty
rooms.
We
were
very
frustrated
because
we
would
not
have
anywhere
to
sleep
for
the
night
and
it
was
getting
late
and
we
were
tired
after
a
long
day
of
travelling
so
we
asked
for
a
refund
so
that
we
could
try
to
find
another
hotel
so
late
in
the
evening
and
last
minute.
The
receptionist
said
his
manager
said
the
refund
was
okay
but
had
to
go
through
Expedia
since
we
booked
through
them.
I
proceeded
to
call
Expedia
and
the
agent
said
they
would
need
to
speak
to
the
hotel
to
confirm
everything
so
I
handed
the
phone
to
the
receptionist
and
he
told
the
agent
everything
that
happened.
The
agent
then
needed
to
speak
to
the
manager
to
confirm
a
refund
but
for
some
reason,
the
manager
was
not
responding
to
the
calls.
So
we
had
to
book
another
hotel
at
the
last
minute
for
$1,000
more
since
it
was
getting
late
(almost
3
hours
dealing
with
this
ordeal)
and
were
told
that
the
manager
would
get
back
to
us,
and
Expedia,
as
soon
as
possible
with
our
refund.
Its
been
a
month
now
and
no
response
from
the
hotel
whatsoever.
I
have
called
multiple
times
and
left
emails
and
keep
getting
told
the
manager
will
contact
me
and
never
does.
THE
WORST,
DISGUSTING
HOTEL
EXPERIENCE
OF
MY
LIFE.
And
I
have
stayed
at
some
pretty
low
budget
hotels
before
and
this
one
was
was
nasty.
I
tried
leaving
this
review
on
Expedia
but
for
some
reason
it
said
I
was
not
able
to...
**the
pictures
attached
from
all
4
rooms
don't
even
show
the
nastiness
properly
but
gives
an
idea**