Doctors are great, friendly, knowledgeable and welcoming. I love my doctor there who is now our full family’s doctor and would not trade that for the world. The front staff however, are terrible. They seem very disorganized and incompetent. I’ve gone twice for an appointment for my baby only to be told my appointment was cancelled and they called and left a message. Neither myself nor my husband received a voicemail. On this second time I was met with attitude when I stated this has happened twice and if they have the correct number to reach us. When she read the number it was incorrect when I corrected her she responded with “yes that is what I said.” Very infuriating to have dealt with this TWICE and be met with attitude and that I was in the wrong. If I had received a call and/or a voicemail why would I ever CHOOSE to scramble to get myself and my baby ready to go into the doctors office - during a pandemic nonetheless - for an appointment that doesn’t exist? Editing this review to add I recently received a letter after this incident which had my number down as incorrect, when I called and told them what had recently happened they said my number was not updated. This front office worker I was dealing with was wrong, and clearly would not listen when I corrected her with the correct number. Listening skills should be essential in this role.

The doctors here are great. I've been here 3 times. The receptionists are terrible. They give you attitude for no reason. I was waiting in line patiently when I arrived. I was then asked to approach when it was my turn, only to be dismissed with her pointer finger held up telling me to wait as she chatted with the other staff working the front desk. Before I left, I asked for some information about my prescription and the same front desk staff was dismissive, gave me the wrong answer, and charged me the wrong amount. Clearly, she can't be bothered to listen and pay attention to detail. Please hire new staff for your front desk. Based on other reviews, this is not the first time this has happened. It's disappointing because the doctors here are so caring, professional, and kind.

My mom sees Dr Kelta . I’ve been here many times, interacted with staff. Before, during and after covid. Only witnessed courtesy and kindness from staff. Things seem to always work out. I can sense they are kinda of busy. Not sure if some of the feedback is more reviewers approach and/or unrealistic expectations, frustration with overall medical system. Which is not the staffs responsibility. A smile, warm approach always helps. Mix ups and miscommunication will always occur, both parties share responsibility. In my lifetime walk-in clinics have never been more accessible than they are now.

Referred to see a specialist here. As soon as I walked in I appreciated such a clean environment. Front staff were extremely welcoming and comforting. Dr. Corinne Paterson is exceptional with her bedside manner and skill. Everything was explained very clearly and my anxiety and heart rate appreciated her candor which helped me to relax. Will be referring all friends and family here. Multiple subsequent appointments and still receiving exceptional service and care. Highly recommending this place to everyone I speak to!

I Have Been Waiting A Year To See Dr. Minuk. He Has Left His Location On Grosvenor And Cancelled All Of His Upcoming Appointments. He Is Completely Irresponsible And His Assistant Is Unable To Understand How He Has Inconvenienced His Patients. After Waiting For A Year For An Appointment They Don't Have Any Record Of Any Appointment. I WILL Be Making A Formal Complaint To The College Of Physicians And Surgeons In Regards To Dr. Minuk And His Assistant. VERY UNPROFESSIONAL

Staff or Doctors should do their work right! This is my first impression for the Clinic about 4 months ago. At the time, I think that one of the staff was incompetent. She made us to visit the clinic in vain. Actually the appointment with my family Dr. is over the phone appointment. Probably she is better for now. I am satisfied with my family Dr. Sarah Chauvin. She is a really nice family Dr.

Customer service on the phones could be a lot better. Asked if they were open for walk ins and the person on the phone said they weren’t accepting any and hung up. Didn’t give me other options or anything just wanted off the phone. If a 16 year old did this at a minimum wage job they’d be fired or get in serious trouble…just perspective, especially when it involves someone’s health. Other than that the doctors are fine here.

I was called last week after one year of being on Dr. Chauvin’s wait list to have a meet and greet appointment early next week. Only a few days after getting the appointment, I received another call to let me know that Dr. Chauvin would no longer be accepting new patients and that my appointment was cancelled and I would no longer be on a waiting list. How can a doctor not know that they would no longer be taking additional patients just a few days after opening up their wait list and giving out appointments? This is absolutely ridiculous and infuriating. As someone who was specifically looking for care from a practitioner of her qualifications, it is more than disappointing now to have gone all this time waiting and not finding a replacement in the interim only to now have to start back from square one.

Such amazing staff! Very friendly, caring and compassionate. I’m soooo glad I was able to find Dr. Humama.

This clinic is a joke. Highly unreliable physician and terrible customer service. Don’t bother yourself, go elsewhere to get medical care. My appointment was for the shoulder pain, and the waiting time was 10 days at the time I placed my request. I got told my appointment was canceled the day before the appointment. When I was trying to call back to reschedule my appointment, no one picked my call and replied my voicemail until I sent a complaint on their Facebook page. I was able to reschedule my appointment to two days later, but it was canceled again. Same as the last time, no one picked up until the day after. Thank you Season Medical Centre, I am no longer having my shoulder pain. It is true, time can heal anything. 🙃

Terrible place. Never able to get an appointment in time with my family doctor or walk-in. Receptionists do no answer calls either. Go elsewhere, this clinic is terrible.

Had a phone appointment. They called the day before to confirm which I did. Never heard from them. Waste of time and very unprofessional

My experience with this clinic echoes that of most people here, I would say. I like the doctor that I see, a lot, and she listens to my concerns and explains her reasoning for certain health plans which I appreciate. However, the front desk staff leave more than a little something to be desired. They act as if you are an inconvenience for calling them or being in the clinic (it's literally your job), continue personal conversations before even acknowledging that someone is standing there waiting to be attended to, and are not considerate of a person's privacy when asking why someone is attending the clinic. If the doctor is just going to ask me why I am there again, you should not be asking me personal medical details in a full waiting room: either you are doing triage and the doctor is just confirming details (but often they have no information at all), or you are not and you shouldn't be asking. Basic customer service, sensitivity, and privacy training is needed with respect to the front desk staff and it is needed immediately, because it is undermining the medical care that is being provided. Similarly, if you are going to insist that people do not contact you via email, then you need to answer the phone and return ALL voicemails, and listen when people say their availability. If my voicemail message says not to call me at 4:00pm due to my work hours, I'm not just saying that for fun. I am not available at that time and will not be able to take your call; I don't want to be playing phone tag. Finally, booking online is a mission and a half: the website says that online bookings are open but you cannot easily locate the portal to do so (in fact, I had to look at a previous email confirmation of an appointment to even find it) and it only works about half the time when attempting to book in advance. This wouldn't be such an issue if it was possible to actually get through to the clinic to book an appointment in the first place.

I have never had a doctor like Dr Sarah Chauvin, a real gem in Winnipeg. Extremely helpful and kind! Obviously loves what she does. Highly recommended.

The clinic front staff refused several times for my 18M old to see his family Dr. We told them we can provide negative covid results that we had just completed quarantine and the hospitals kept telling us my son needed to see his Family Doctor, his clinic staff just REFUSED. We were able to go to different walking clinics but not to our Doctor. For this reason now he has a severe throat infection.

I want to give a better rating because the doctors are amazing, but you can't get ahold of the front desk ever to get booked in, this happened with my last doctor and I left, now it's happening at seasons medical center. Please teach your front staff customer service skills and to answer the phone.

It’s concerning that nothing is running on schedule in this clinic; this lack of punctuality is disrespectful. The administrative staff should consider undergoing scheduling and time management training.

I left a voicemail this morning before they even opened and when I called back 45 minutes before they closed they had no idea I called. I asked the lady do you guys often ignore voicemails? She responded by saying we do respond to them. Then she continued to yell at me over the phone saying that they are so busy at the front desk that they do not have time to call everyone back..... Not sure why they are even a MEDICAL center. You would think that they would want to make sure all calls especially ones to make appointments get returned. I would just like to mention the last time I had to go, I sat waiting for the doctor for 20 minutes or so and the ladies at the front only played on their cell phones.

Dr Chauvin is the kindest most genuine family dr that my son and I have ever had! She takes the time to listen and explain things thoroughly and is very very caring. A true gem of a doctor!

We had a virtual visit and confirmed 2 days prior... didn't hear from the clinic on the day of until we called multiple times and 1.5 hrs after our appointment time. Turns out they booked our appointment (and others) on a day the doctor was off, wasting everyone's time. How that wasn't communicated to us 2 days prior or when we called multiple times on the day of, I have no idea. Very unprofessional and reading other reviews, seems like a chronic problem. We have another appointment booked but who knows if that will get cancelled the day of...

I just called today at around 1.17 pm to inquire about Walk ins. The staff wasn't ready to listen to my request, was very unreasonable and extremely rude. They do not understand the simple fact that people who are calling are actually patients in distress and they should be open to listening to their problems with a little compassion which the front desk staff at seasons lack completely. Highly disappointed.

Visited here once, signed up for a family doctor, after few months my doctor from this clinic moved to a different medical centre. This clinic charged me 20$ by saying they will not release my files to my doctor. That's according to a clinic manager. With that said you can have that 20 , never ever going to step here. Good luck with finding loopholes & shady tactics.

Called the clinic july 5th at 1:59 to book a Dr's appointment, was told that tje Dr's assistant was gone for the day, and to call the next morning at 9. Called July 6th at 9:26 to book the appointment just to be told that the Dr's office is closed until July 14th, to call back that day. Really? I could have been told that info the previous day instead of me wasting my time on an unnecessary phone call. Found it very unprofessional, lack of communication amongst staff, as everyone who works there should know when Doctors are away. I like the Doctors, very professional.

This clinic has been nothing but amazing. I am pregnant and have Dr. Kelta as my family GP. She is the best family doctor I have ever had. She listens, takes her time and very easy to talk too. The regular reception ladies are very friendly as well. I would recommend this clinic to anyone.

Dr. Kelta is very nice; however, the front line staff repeatedly refuse to wear their face masks in contravention of the law and the doctors say it is not their job to make them. They all should be ashamed of themselves. I will not go back.

Reception staff are incompetent. I waited two weeks for a phone appointment. Only to found out it was in person. I told them it doesn't say so at my end. They said but it says so on our end 🤣. Maybe I should work there so I can see what they see at their end, since they can't deliver the information to my end. 🤣. Waisted two weeks for nothing.

Absolutely love our family doctor Dr. Lopez here! However, it’s very challenging to get through to the front desk, I often have to phone more than 7-8 times to speak to someone, or leave a message and play telephone tag.

Seasons Medical Center, is the best walk-in clinic in Winnipeg, the staff is fantastic !! (Nicole so kind. Thank you Nicole for your constant kindness). After years of trying and failing to find a family doctor, we came across this medical center ; we found Dr. Abbas Khoja. There are no words to describe this amazing human being. He listens!! He takes his time. He cares!!! He will go out of his way and beyond to help you! My daughters feel comfortable with him. With all this covid nightmare, he has been really supportive in every single way, answering questions , trying to seek solutions. We are extremely grateful to have him as our family Doctor. Doctor khoja is the way to go! Nerea, Jonah, Olenka and Dasha.

DR. Kelta is such a polite and excellent doctor!

I couldn’t ask for a better care provider. Seasons Medical is fantastic. Dr. Sarah Chauvin is wonderful and truly cares for her patients. She took the time to get to know me and really take care of my physical/mental health. I get prompt & thorough care from Dr. Chauvin and the rest of the team. I refer all my loved ones to Seasons Medical and they feel the same. 5/5!

In October of 2023, I had a heart attack. The hospital told me I needed a cardiologist for monitoring and continuous care. Informing Seasons Medical Center that I needed to see my doctor for this important matter, I was told she couldn't see me until December. I pleaded for an appointment due to the urgency, and I was given an appointment November 13th. During this appointment, I handed my doctor the referral form for the cardiologist I wanted to see, along with all the paperwork from the hospital that needed to be forwarded. All that was needed was her signature and for Seasons Medical Center to fax over the forms. It's now December 11th. With no word from the Cardiologist's office, I contacted them to see if they received my form and paperwork. They have not. I've been waiting 4 weeks for an urgent appointment regarding my heart, only to find out the forms were never sent. I am extremely disappointed and angry at the lack of aid this clinic gives to its patients. I am fully aware that Canada's free healthcare isn't great, but when someone's life is on the line, they shouldn't have to wait 2 months for a physician to do their job. Having just had a heart attack in my twenties (a big deal, even to the hospital staff), I am more than a little angry at the system currently in place. Seasons Medical Center, do better.

Elahe is so sweet and kind. So excited to start my journey to a healthy gut with her help! Worked on my meal plan today with her and can't wait to get going! She made sure I am not eliminating everything I love so I don't fail! She makes you feel like she wants you to succeed as much as you do! Thanks Elahe 😊

Awful experience, the Doctor didn’t even check my wound and just wrapped it up with bandages. After six hours, I had to go to the urgent care to get stitches, coz it kept bleeding. And the doctors at emergency told me walk-in clinics are not trustworthy. Don’t see this doctor at seasons medical centre, Dr. Abbas Kohja.

Front door says do not enter - call. Phoned twice within 10 minutes of arriving - had to leave 2 separate messages. Waited over an hour outside - no return call. Phoned again - receptionist answered. I explained I had left 2 separate messages. Said she hadn't bothered 2 check messages - no apology. Was looking for a new doctor as mine had retired. Will not be returning to Seasons. I have no issue with waiting, but this is just terrible service.

I am very happy with my experience at the season medical center. Dr. Kelta is the best. I gave 4/5 starts only because the wait time on phone and sometimes not picking up the phone is a continuous thing. I think they need to change their front staff

Saw Dr. KOHJA at the walk-in again. 100% improvement. Mask wearing and cleanliness were perfect.

Great doctors, terrible staff. Literally no one answers the phone, I’ve had to call several times throughout the day and no one picks up.

I find the reception staff lacking and very unprofessional. They rarely answer the phone, do not return voicemails and lack courtesy and people skills. This is unfortunate because there are some great Dr.'s that I have seen on a walk in basis in the past. Try Medigroup Health Centre & Walk-in. Its not very far from Season and the staff is so much more pleasant and professional.

these 5 stars are for Dr. du Plessis, I went as a walk in client and was so sad to hear that she is not accepting new patients but i felt so comforted and cared for. I had a female problem and was relieved that I got a female Dr. as this was my first visit to Season medical-- Dr. du Plessis went over and above, she has a sweet warm temperament and a calming aura about her. Amazing "bed-side manor" and just a lovely lady all around. Thank you Dr. du Plessis <3

Excellent staff and Doctors! The place is awesome. Place is new and very Clean and friendly. Keep it up guys! Highly recommended!!

Great experience! The dr. was really helpful.

L.Bisignano was and is very pleased with the consideration given to me by Dr. Kelta...knowledgeable, asks questions, considerate. The staff is friendly and helpful.

Staff accommodated us to be seen as a walk-in at the end of the day because we were coming from out of town. Dr. Abbas Kohja was wonderful with our toddler.

Dr Askari is so kind and roots for your success. Helpful and very understanding

Great office - atmosphere is calm and inviting. I have had the best experience here with my Doctor who is kind and professional. Highly recommend Four Seasons Medical so thankful for this clinic.

Went for a walk-in and had an excellent experience! Super friendly front desk staff, nurses, and doc. Wait was only 40 minutes in the middle of the day, and I was allowed to leave and come back (not sure if this is just due to COVID or is always an option) but I was happy to go walk around the outlet mall instead of sitting in a waiting room! Price was super reasonable as well even though I’m not currently a Manitoba resident. Would definitely recommend!

Very helpful staff. Usually don't have to wait for too long.

Good Staff. Doctors are friendly. I usually visit the doctors here i find them absolutely helpful.

Literally NO one pick up the phone ever. Doctor is amazing, but front desk? Nahhh. Just hire someone else please.

Great experience with seasons medical center especially Dr N.k

Dr R. Puar What a wonderful Doctor. Pleasant , professional, clear with good information Would recommend this Rhumatologist

Dr. Duplessis is our family doctor and is exceptional. She is caring, professional and highly knowledgeable.

Website and signs on door says they open at 9 on sundays. I showed up at 9, and me and another patient waited outside until 10. I had called and looked inside, lights weren’t on and nobody was there. Why would the website and signs outside all say you’re open at 9 and I wait for a full hour and yet no one shows up for work. Very unprofessional.

I am really impressed by the professionalism here. Five star for the office assistant at the front desk, Ms. Karen. She was very kind, thorough, helpful, quick and an absolute delight. We moved provinces and wanted access to our health records ASAP,  she with Dr Chauvin went above and beyond to forward the requested medical reports and called back to check with us again making sure we have everything that is needed. Thank You Seasons Medical!

Doctors are ok but typical walk-in

I was not too pleased with Dr. Kelta. When Dr. Kelta walked into the room & asked me what was wrong I told her I was having problems with my eyes. She told me I looked like I got punched in the eye. It completely caught me off guard & left me shocked, as I was not expecting to hear that from a professional licensed practitioner? I have bad eczema on my face & makes me very self conscious. She rolled her at eyes at me when she asked me if I use any medications for my eczema on my face & I said no. I explained to her medication prescribed to me in the past, I have not had a good experience with. I also had skin infections for 3 years where my eczema was constantly infected. I explained that to her aswell. Not too happy with my experience as I feel she lacked a lot of bedside manner. There’s no doubt in my mind that I am not the first patient she’s had who struggles with a skin condition. I’m sure shes fully aware its a very struggling, discouraging, hard, and overwhelming experience to find a treatment plan that works. Regardless, any health condition is tough. I expected a bit more compassion. I came to this walk in because I thought I was getting an eye infection, but it’s just bad allergies. Nonetheless, I felt like a stupid idiot and discouraged after my appointment with her.

Covid 19 sign on door, says "no mask = no entry " but 1 reception staff and patients(in waiting room) not wearing them (way to take this seriously). Appointments made, and Dr not even at the clinic yet. Apointments chronicly late. Doctors are nice and helpful.

Dr. Lopez is a wonderful doctor and the clinic so far seems ideal for me. I am from Ontario, living in Manitoba half time and found this clinic to be superior to all my Ontario experiences. In fact where I live now I have been waiting for a family doctor for over a year. So glad to have found Seasons.

The clinic is very clean and inviting. Wait times are low and Dr. Kelta is very professional and genuinely cares.

Starting this by saying I have never left a bad review for anything in the past but my dermatology experience with Dr. Minuk was beyond frustrating and I felt as though I needed to say something for future patients. I went in for an appointment that I had been looking forward to as I have been having skin issues for a long time and was hopeful to get some answers and discuss my concerns and from the moment that I walked in to the moment I walked out I was interrupted or shut down. Any time I tried to speak or answer a question (that HE asked ME) or elaborate on something to clarify he interrupted me or cut me off. He didn’t care to hear anything I had to say regarding my own skin issues or let me even have the chance to speak. I will say the woman (nurse, resident or assistant I’m not sure) who was with us was kind and I appreciated her asking me at the end of I had any questions. I was honestly so stunned and upset at how the entire interaction went that I couldn’t even think of anything to ask by the end. I understand clinics and doctors are very busy and have a tight schedule to adhere to to keep things running smoothly as I work in them myself but I had really hoped to have a have the doctor actually listen to the person who has been experiencing these issues for the past few years considering this is what the appointment was even for. Hoping to get a referral elsewhere but I just wanted to put this out there for any future patients hoping to see a dermatologist to look anywhere else.

Constantly behind schedule. I've been completely forgotten for phone call appointments before because "someone else was taking too much time" as if my needs literally do not matter. I missed the whole day of school because she didn't call me in the time I'd set aside. My doctor leaves at 4 but has scheduled me for 3:45. When she didn't see me until 4:30 she was rushing me out because she was past her working hours. The schedule/appointment times are often extremely inconvenient and there are no accommodations made for timing since I'm in school. I mean at least I'm not working but having to be out of school so much for medical issues is a huge issue and if the dang phone call appointments were a priority it would be way easier. My doctor never makes time to discuss things and usually tries to get me out of there as soon as possible. Generally not a good experience seeing a family doctor here. Idk about their other specialists but this doctor is making it very difficult to have my needs met.