1/5 Ute B. 2 years ago on Google
Buyers
beware!
These
people
lie
and
cheat.
I
would
give
them
zero
stars
if
I
could.
First,
they
advertise
a
car
on
their
website
as
being
suitable
for
"5
people
and
2
bags".
However,
when
the
car
arrives,
it
turns
out
that
it
can
only
fit
EITHER
5
people
OR
2
bags,
but
not
both.
Then,
we
are
promised
a
replacement
car
within
one
hour.
To
ensure
we
are
locked
in,
they
require
us
to
place
a
second
deposit,
promising
to
"immediately
refund"
the
first.
This
was
over
2
weeks
ago.
After
many
calls,
messages
and
promises
from
their
side,
I'm
still
waiting
for
my
refund.
Moreover,
the
replacement
car
took
two,
not
one
hour
to
arrive.
In
the
meantime,
our
entire
family
is
stranded
with
bags
and
without
lunch,
wondering
what
is
going
on
as
the
Taxi.lk
team
stops
responding
to
calls
and
messages.
After
the
car
finally
arrives,
it
turns
out
that
the
financial
deal
they
struck
with
the
driver
is
different
from
what
we
were
promised
and
we
ended
up
in
an
argument
over
toll
fees
etc.
Very
disappointed
and
annoyed.
UPDATE
(8
weeks
later)
-
nice
to
see
an
apology
by
the
company
below
in
response
to
my
rating,
but
honestly,
I’d
rather
have
my
money
back.
Still
waiting!
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