(Translated by Google) I went to my appointment on December 6 for a back and foot treatment received by a "just graduated" beautician. Very very limited massage always or almost the same gestures (up / down, up / down etc ...) without very technical gesture and has "only moved once" to my left and not the right? Cabin cleanliness level, very very limited: the last signature was on October 13, 6.30 p.m. !! The radio 🎤🎼🎹🎶 at full blast in the shop so it's impossible to relax because hearing rap or other loud music during the treatment is unbearable! A treatment in the cabin requires soft music, But that was a very bad time for me. Then care of the feet so on the back and the full light for nearly 45 min no discomfort on the part of the masseuse. I evoke the discomfort in the cash register, there a professional tells me that this is not true so tells me neither more nor less that I am a liar! I also mention her very, very noisy heels outside the treatment room and there she is the most embarrassed. In short, I take what I have to take with my gift card and the saleswoman asks me € 2.50, I am amazed after everything I have just suffered! I still have one treatment to do before May 2022, it will be the last in view of the poor quality services. My wife who offered me the care is very disapointed... (Original) Je me suis présenté à mon rendez-vous le 6 décembre pour un soin dos et pieds reçu par une esthéticienne "tout juste diplômée". Massage très très limite toujours ou presque les mêmes gestes (haut/bas, haut/bas etc...) sans grand geste très technique et n'a "bougé qu'une seule fois" à ma gauche et pas le droit ? Niveau propreté cabine, très très limite : le dernier émargement date du 13 octobre 18h30 !! La radio 🎤🎼🎹🎶 à fond en boutique donc impossible de se relaxer car entendre du rap ou autre musique forte pendant le soin c'est insupportable ! Un soin en cabine requiert une musique douce, Or là c'était pour moi un très mauvais moment. Ensuite soin des pieds donc sur le dos et la lumière plein phare pendant près de 45 min aucune gêne de la part de la masseuse. J'évoque les gênes en caisse, là une professionnelle me dit que ce n'est pas vrai donc me dit ni plus ni moins que je suis un menteur ! J'évoque également ses talons très très bruyants aux abors de la salle de soin et là c'est elle la plus genée. Bref, je prends ce que j'ai à préndre avec ma carte cadeau et la vendeuse me demande 2,50€ , je suis stupéfait après tout ce que je viens de subir ! Il me reste un soin à faire avant mai 2022, ça sera le dernier au vu des prestations peu qualitatives. Ma femme qui m'a offert le soin est très déçue...

My favorite Nocibé store. Always warm welcome. The store is very well stocked (I know it by heart). When it comes to beauty treatments, Chloé and Zoé are very professional and absolutely charming.

(Translated by Google) More than humiliating experience in this store, the manager openly accused me of being a dishonest person, in front of all the staff and customers present in the perfumery. Ma'am, I don't think I disrespected or looked down on you? On the one hand because I am a polite person, but also as a business manager in the city center for more than 10 years, a trader has never spoken to me like this. Maybe this position of "store manager" goes to your head, but as the name suggests, you are only responsible, in no way manager or owner, thereby employee, come back down to earth, for your good as well as for the good of the company you work for. Best regards (Original) Expérience plus que humiliante dans ce magasin, la responsable m’a ouvertement accusé d’être une personne mal honnête, devant tous le personnel et la clientèle présente dans la parfumerie. Madame, je ne penses pas vous avoir manqué de respect ni méprisé? D’une part car je suis une personne poli, mais également en tant que chef d’entreprise du centre ville depuis plus de 10 ans, jamais un commerçant m’a parlé ainsi. Peut être que ce poste de « responsable magasin » vous monte à la tête, mais comme son nom l’indique, vous n’êtes que responsable, en aucun cas directrice ou propriétaire, par ce fait employé, redescendez sur terre, pour votre bien ainsi que pour le bien de l’entreprise pour laquelle vous travaillez. Bien cordialement

(Translated by Google) My last opinion was on hygiene ... but I am outraged by the lack of knowledge of the saleswoman and her incompetence. I ask her how to make my eyeshadow last the day ... she offers me an overpriced eyeshadow that I refuse and there she says without tweezers "with your eyelids falling it will never hold"! Since then I went to a competitor who sold me a base and my eyeshadow holds! (Original) .Mon dernier avis portait sur l hygiène...mais la je suis outrée du manque de savoir être de la vendeuse et de son incompétence. Je lui demande comment faire pour que mon fard à paupière tienne la journée...elle me propose un fard à paupière hors de prix que je refuse et là elle me dit sans pincette " avec vos paupières qui tombent ça ne tiendra jamais " ! Depuis je suis allée chez un concurrent qui m a vendu une base et mon fard à paupières tient !

Very pleasant welcome with advisors who listened to our needs. The only downside to this store is that there is no ramp to enter or exit as the entrance is very sloping. I am an elderly person with reduced mobility, walking with a crutch. However, the slope uphill is still doable but I had a lot of difficulty leaving the store, the latter being very severe. This is also the reason why I often favor the Nocibé Jacobins store. This is a suggestion that perhaps needs further study. THANKS

The body care was top notch with Chloé who is very professional and gives good advice, we then went to the store to advise me on products without forcing. If you want to come out relaxed, trust him!

Correct

Very professional and attentive seller. I had a great time. Thank you very much for identifying my desires. She was able to adapt and offer me personalized advice within my budget. I recommend, the welcome was very pleasant.

Regular customer for the purchase of cosmetics and occasionally from the institute, generally satisfied, and pleasantly surprised by the management of the dispute by the manager and her assistant, following a rather catastrophic foot treatment with a beautician that I did not know. Looking forward to testing a new treatment with Chloé and thank you very much to the institute for your responsiveness and your gesture.

Lisa is a very professional, pleasant and attentive beautician. She is very meticulous and pays attention to the smallest detail! I recommend it to you with my eyes closed!

(Translated by Google) The selection is great and it's all there! The service is decent. (Original) Выбор шикарный и всё на виду! Обслуживание достойное.

(Translated by Google) Brand new store inside (Original) Magasin tout neuf a l interieur

(Translated by Google) Very well done facials. Explanations of the treatment at the start of the session, good advice. Thanks to Chloé for this pleasant moment. (Original) Soins du visage très bien réalisé. Explications du soin en début de séance, bons conseils. Merci à Chloé pour cet agréable moment.

(Translated by Google) Thanks to Magalie saleswoman, for the attention given during my beauty purchases this afternoon. Good luck. (Original) Merci à Magalie vendeuse, pour l'attention apportée lors des mes achats beauté cette après midi.bonne continuation.

(Translated by Google) I was advised by the saleswoman Camille, welcoming, pleasant and very good advice! (Original) J’ai été conseillé par la vendeuse Camille, accueillante agréable et de très bons conseils !

(Translated by Google) Welcome but not the best advice (Original) Bon accueil mais pas les meilleurs conseils

(Translated by Google) Nice relaxing treatment, thanks to the beautician it was great. however, no wearing of masks for staff contrary to what is announced in your emails... (Original) Agréable soin relaxant, merci à l’esthéticienne c’était super. cependant pas de port du masque pour le personnel contrairement à ce qui est annoncé dans vos mails…

I have been to this store several times. On each occasion I was very well received with very good advice which allowed me to adapt my purchases according to my needs (in this case the product I bought is very suitable for my skin type. although I have been looking for a solution for years). Very warm welcome, people are friendly and attentive. The store is clean. I recommend without hesitation!!

Always a pleasure to enter a store with welcoming, smiling salespeople who constantly give good advice. A little extra for Camille who always manages to identify my needs and offer me products accordingly, and always with a smile of course. Thank you and see you soon ! :)

I had the pleasant pleasure of having Lisa as my beautician for a service which took place in an environment of relaxation and exchange. Lisa is very meticulous and professional. I totally recommend. Looking forward to coming back for my next performance with Lisa.