We have been loyal customers of Qualipet for 5 years, until today. They sold us a bag of dog food that we later discovered (after feeding to our dog for 24 hours) was FULL OF BUGS AND LARVA. 🤢🤢🤢. Our poor dog. Not to mention the larva that were climbing up our walls or the bugs flying around everywhere — our dog actually ate that food! When we approached Qualipet about them selling products with bugs in them — they asked us for the paper receipt (our credit card bank statement showing their company and the amount was not sufficient) and seemed completely unmoved that our home was infested with bugs. They didn’t care that we had spent five hours cleaning up larva off our walls. Who knows how many are still living in the walls! 🤬. The staff at Qualipet were completely unhelpful and took zero accountability. How could we ever trust them again????

Amazing selection of pet food, toys, water bottles, carriages and some unique items too. The staff spoke in English and guided me to buy gifts for my canine frend. Her experience helped.

(Translated by Google) 35 min wait for a plant 2 aquarium logs 12 fish CHF 112.00 paid. 1 lady at the cash register 1 seller who was suddenly no longer on sale. Cashier serves me after 35 minutes. Purchase takes exactly 5 minutes. And again, customers are queuing up to pay. (Original) 35 min Warten für eine Pflanze 2 Aquarium Holzstämme 12 Fische Fr. 112.00 bezahlt. 1 Dame an der Kasse 1 Verkäufer der plötzlich nicht mehr im Verkauf war. Kassiererin bedient mich nach 35 Minuten. Kauf dauert genau 5 Minuten. Und wieder stehen die Kunden Schlange zum zahlen.

(Translated by Google) Very nice staff. Super Service. Large selection. (Original) Sehr nette Mitarbeiter. Super Service. Grosse Auswahl.

(Translated by Google) was buying fish today from my favorite seller Italians top advice, top team, competent, friendly I drive exztra from Aargau to Zurich limmatplatz💣❤❤ (Original) war heute Fisch kaufen beim mein lieblingverkäufer Italiener top beratung ,top Team,kompetänt,freundlich ich fahre exztra vom Aargau nach Zürich limmatplatz💣❤❤

(Translated by Google) Nice and helpful staff. I always like to go shopping here for my four-legged friends. (Original) Nettes und hilfsbereites Personal. Komme immer wieder gerne hier einkaufen für meine Vierbeiner.

(Translated by Google) My little Tyren doesn't quite 'trust' the new Rägemänteli yet. 😂 Here I can try on cozy coats in peace. Enough space ... in a quiet corner. I also particularly like the size of the shop and the range of goods. Wait staff very helpful when I need some info ... or help. Bus / tram also in front of the Qualipet 👍👍👍👍🐶 (Original) Mein kleiner Tyren 'traut' dem neuen Rägemänteli noch nicht ganz. 😂 Hier kann ich in aller Ruhe gemütlich Mäntelchen probieren. Genügen Platz...in stiller Ecke. Auch die Grösse des Geschäftes und das Warenangebot gefällt mir hier besonders gut. Bedienung aus sehr hilfsbereit, wenn ich eine Info...oder Hilfe benötige. Bus/Tram auch vor dem Qualipet 👍👍👍👍🐶

(Translated by Google) Great (Original) Estupendo

(Translated by Google) Really really dingy. Just Qualipet. Unkempt staff. Primitive private conversations in front of the customers, the curtain falling. Wall decorated with garbage bags. (Original) Richtig richtig schmuddelig. Qualipet eben. Ungepflegtes Personal. Primitive Privatgespräche vor den Kunden, herabfallender Vorhang. Mit Müllsäcken dekorierte Wand.

Wide range of pet products, conveniently located in the center of Zurich. Later edit: - Some of the products appear as available on the website at the given location, but they are actually not - I got a dog grooming clipper that was resealed, but sold as new. I only realized this when I turned it on and animal hair came out from beneath the blade. Unfortunately I couldn't wait until the following day to return it.

Good Location, big enough shop. It’s probably the largest QUALIPET in Zurich City. Downside is that there is always not enough stuff. Once I’ve been waiting 15 minutes for someone to help me find the right harness size.

good place for pet lovers. You get almost everything a pet's basic needs to the things which are leisure for your pets. Staff is also very good in making recommendations.

It's always a pleasure to shop there. Very helpful staff and friendly too.

Always received great advice, nice selection of products even for reptiles.

Under staffed and apathetic. My son and I stood waiting for thirty minutes and received no help. Then I finally found a ladder and checked the price of the hamster home on the top shelf myself...only to see there was no price on it. Fan-frickin-tastic. Who puts only two people (one of whom stayed by the register and refused to move) in a large shop to take care of customers on a Saturday...genius, pure genius. April 15, 2017

Always helpful, and always have what we need for our dog! Great selection, great prices!

Not extensive the products compared to other places you can go.

Refused to sell me fish because they are 'closed' 15 minutes before the actual closing time

(Translated by Google) Large assortment of products, very savvy advice. (Original) Grand assortiment de produits, conseils très avisés.

(Translated by Google) Nice service large selection (Original) Nette bedienung grosse auswahl

Great pet store with everything for your cat or dog. Friendly staff, big selection and convenient location.

Nice, just like the other instances in Glatt it Shilcity.

(Translated by Google) Great specialty shop for pets right on Limmatplatz. Easy to reach. The selection is very considerable and the shop is not too full. Especially for my domestic cat, there is a great selection of food and utensils here. Advice has always been top. (Original) Tolles Fachgeschäft für Haustiere direkt am Limmatplatz. Gut zu erreichen. Die Auswahl ist sehr beachtlich und der Laden ist nicht zu voll. Gerade für meine Hauskatze hat es hier eine tolle Auswahl an Futter und Utensilien. Beratung war bisher immer Top.

(Translated by Google) Very competent staff. However, the offer seems to be put together in a somewhat strange way. Most of the time it doesn't have what I need. Will be ordered without hesitation ... (Original) Sehr kompetentes Personal. Das Angebot scheint aber etwas eigenartig zusammen gestellt. Meistens hat es nicht was ich brauche. Wird aber anstandslos bestellt....

Found a nice big dog bed for a good boy

Aquarium fertilisation and plant stock is not geared for experienced plant keepers.

Staff is friendly and helpful. Tons of variety.

Good and competent shop for your pet.

Great service. Super expensive, but that is to be expected in Zurich.

Good range of pet foods and friendly service

It's not bad, good for getting what you need in a pinch but a little pricey.

Amazing and knowledgeable staff, covers the need for all animals, even my two lovely pet birds. thank you!

they recommended the wrong travel bag

Good selection, but missing veterinary options for the brands they already have (like Hill's and Royal Canin)

Very good people working there!

great choice, well connected location

Super nice staff and very helpful

(Translated by Google) Super friendly staff (Original) Super freundliches Personal

(Translated by Google) Unfortunately, the shop assistants are not very helpful, the range is okay. (Original) Leider sind die Verkäuferinnen nicht sehr hilfsbereit, Sortiment okay.

(Translated by Google) Despite the fact that I called beforehand and asked if the products I was looking for were available, they weren't available on site (despite the promise). Super annoying as I had to drive across town. In addition, the seller did not wear a mask (Original) Trotz dessen, dass ich vorher angerufen habe und mich erkundigt habe, ob es die Produkte gibt die ich suche, gabs sie vor ort nicht (trotz zusage). Super nervig, da ich quer durch die stadt fahren musste. Zudem trug die verkäuferin keine maske

(Translated by Google) The shop offers everything the owner wants to buy for his 4/6/8 / and fins. From food to toys, as well as aquaristics and its containers and technical accessories. It is found here or ordered and picked up straight away. 1A! The only (-) point -> There is often a lack of staff. It is certainly clear to me that a Qualipet is not a normal shop for shopping, but the waiting time at the checkout or for customer service is too long. (Original) Der Laden bietet alles was das Herrchen für seine 4/6/8/ als auch Flossen kaufen möchte. Vom Futter bis hin zu Spielzeug, als auch Aquaristik und dessen Behälter und technische Zubehör. Hier wird es gefunden oder gleich bestellt und abgeholt. 1A! Einziger (-) Punkt -> Es fehlt oft an Personal. Mit ist sicherlich klar das ein Qualipet nicht eine üblicher Einkaufs laden ist für den Einkauf, dennoch sind die Wartezeit an der Kasse oder für Kundenbetreuung zu lange.

(Translated by Google) Searched for a seller for a long time, then hardly got an answer (Original) Sehr lange nach Verkäufer gesucht, dann kaum Antwort bekommen

(Translated by Google) Big qualipet with a large and high quality range. A bit tight. (Original) Grosser Qualipet mit grossem und hochwertigem Sortiment. Etwas eng.

(Translated by Google) Nice advice again (Original) Nette Beratung gerne wieder

(Translated by Google) Nice helpful staff. Due to the rather small sales area, the selection of products is sufficient but limited. (Original) Nettes hilfsbereites Personal. Bedingt durch die eher kleine Verkaufsfläche ist die Auswahl an Produkten genügend aber begrenzt.

(Translated by Google) Fresh fish !!!!!! (Original) Fresh fisch!!!!!!

(Translated by Google) The shop is a bit old fashioned, but has a wide range. Nowadays it is unpleasant that the majority of employees and customers only wear the mandatory mask over their mouth and keep their noses free. For all those who adhere to the mask requirement, the shop is a "no go". (Original) Der Laden ist etwas altmodisch, hat aber ein breites Sortiment. In der heutigen Zeit unangenehm ist, dass Mitarbeitende und Kunden die obligatorische Maske mehrheitlich nur über dem Mund tragen und die Nase freihalten. Für all jene die sich an die Maskenpflicht halten ist der Laden ein "no go".

A huge store with pet supplies. They also sell some live animals (rodents, fish, reptiles).

Great paradise for dogs and other pets

Great and friendly service plus huge selection of every thing you need for your pets. Cannot recommend it enough

(Translated by Google) Nice and helpful staff. A bit tight. (Original) Nettes und hilfsbereites Personal. Etwas eng.

(Translated by Google) Unfortunately a bit humorless and unfriendly staff - sorry is only enough for 2 stars. I cannot judge the technical knowledge. (Original) Leider etwas humorlos und unfreundliches Personal- Sorry reicht nur für 2 Sterne. Das fachliche Wissen kann ich nicht beurteilen.

(Translated by Google) For my 3 cats, I can find everything they need. . . . . (Original) Für meine 3 Cats, finde ich alles was sie benötigen . . . . .

(Translated by Google) Many options... . (Original) Viel Auswahl... .

(Translated by Google) Friendly and good advice (Original) Freundliche und gute Beratung

(Translated by Google) Nice condition my little problem was solved. Best regards (Original) Nette Bedingung mein kleines Problem wurde gelöst. Mit freundlichen Grüßen

(Translated by Google) Top team always friendly and just have everything ... (Original) Top Team immer freundlich und haben einfach alles ...

Just keine gute Beratung... &no real spontaneous help 😕but good articles & when u ask for help ok u can get it & they are nice... So the end effort it's all good.. 🎶🐶🦇🦝🐩🐄

(Translated by Google) Very friendly and helpful staff, large selection of products that make animals and their mistress happy. The store has a good size and you don't feel cramped. My favorite, that's why 5 star deluxe (Original) Sehr freundliches und hilfreiches Personal, grosse Auswahl von Produkten, die Tiere, und ihre Frauchen/Herrchen glücklich machen. Das Ladenlokal hat eine gute Grössse, und man fühlt sich nicht eingeengt. Mein Favorit, deshalb 5 Sterne Deluxe

(Translated by Google) I don't like the range very well. Especially for the rodent range was poorly stocked. (Original) Mir geällt das Sortiment nicht sehr gut. Besonders für das Nagersortiment war schlecht bestückt.

(Translated by Google) Very good diversity of products. (Original) Muito boa diversidade de produtos.

(Translated by Google) actually quite ok, what I just do not understand is when the shop is full of customers and it has more employees in the staff room than in the shop and who do not make any effort to help .. (Original) eigentlich ganz ok, was ich einfach nicht verstehe ist, wenn der Laden voller Kunden ist und es mehr Mitarbeiter im Personalraum hat als im Laden und die auch überhaupt keine Anstalten machen auszuhelfen..

Good store