extensionpoint image

extensionpoint

Unisex hairdresser Hair extension technician

😠 My extensions were inserted incorrectly. Had to have it removed after 4 days and pay again to have it put back in. Even though it was NOT my fault. The boss who works there didn't care one bit about even talking to me or asking me anything. Never never never again! People often mention great, hair, color, time, extensions, work, Sarah, mich,


Address

Pelikanpl. 15, 8001 Zürich, Switzerland

Website

www.extensionpoint.ch

Contact

+41 44 216 99 00

Rating on Google Maps

4.90 (205 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6:30 pm
  • Tuesday: 9 am to 6:30 pm
  • Wednesday: 9 am to 6:30 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: great (10) hair (8) color (8) time (8) extensions (6) work (6) Sarah (6) mich (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 al_einad 1 year ago on Google • 5 reviews
    My extensions were inserted incorrectly. Had to have it removed after 4 days and pay again to have it put back in. Even though it was NOT my fault. The boss who works there didn't care one bit about even talking to me or asking me anything. Never never never again!
    10 people found this review helpful 👍

  • 5/5 LW 1 year ago on Google • 10 reviews
    Absolutely top class, I thought it was great. Great atmosphere, very competent staff. I went to Albin and he turned my damaged hair into something great with a very natural color. And he can style, which is very rare!
    5 people found this review helpful 👍

  • 5/5 Ameline Gay P. 8 months ago on Google • 25 reviews
    Amazing service and amazing results! I went for highlights and hair extensions, and both looked amazing!

  • 5/5 Alessandra V. 2 years ago on Google • 4 reviews
    Very professional, top advice! Good atmosphere, great team! Thank you very much, dear Nadja, for the great work, I'm super happy and would love to come back! Absolutely recommended👏🏻
    4 people found this review helpful 👍

  • 5/5 Marina F. 4 years ago on Google • 8 reviews
    What's waiting for you: - established team - competent consulting - precise work - great result I've had my hair done by Nadja for a long time and I'm always very satisfied. You can tell that she puts her heart and soul into it.
    3 people found this review helpful 👍

  • 5/5 Hannah F. 1 year ago on Google • 11 reviews
    Removed old tape extensions (hairtalk, not from this salon, so can’t comment on the quality of their hair) and did a cut and color. Very friendly team, thorough work and surprisingly good prices! I’ll be back
    1 person found this review helpful 👍

  • 5/5 M K. 3 years ago on Google
    (Translated by Google) A WOW experience 👍🏼 Sarah welcomed me very warmly and professionally! Very competent and uncomplicated, I felt really comfortable. The service is ***** and I will definitely come back. THANK YOU Sarah for this wonderful result and experience! (Original) Ein WOW Erlebnis 👍🏼 Sarah hat mich sehr herzlich und professionell empfangen! Sehr kompetent und unkompliziert, ich habe mich richtig wohl gefühlt. Der Service ist ***** und ich werde definitiv wieder kommen. DANKE Sarah für dieses wunderschöne Ergebnis und Erlebnis!
    3 people found this review helpful 👍

  • 5/5 Sarina R. 1 year ago on Google
    Best in Town❤️
    3 people found this review helpful 👍

  • 2/5 Marcel H. 2 years ago on Google
    ziemlich deftige Preise ( von 80 auf 150 ist einfach dreist) für Tape Extensions VK zu mal man sie vor Einarbeitung nochmals selbst neu Rebonden muss u. ausserdem die Qualität nie gleich und die Farbe ebenfalls immer anders ist, obwohl sie unter der gleichen Farbnr angeboten werden. Für uns Coiffeure die damit arbeiten & darauf angewiesen sind voll daneben ( um es nett auszudrücken) (Translated by Google) Pretty hefty prices (from 80 to 150 is just bold) for tape extensions VK, especially since you have to rebond them yourself before you start using them and the quality is never the same and the color is always different, even though they are offered under the same color number . For us hairdressers who work with it & are dependent on it completely wrong (to put it nicely)
    3 people found this review helpful 👍

  • 5/5 Vlora 1 year ago on Google
    (Translated by Google) I always look forward to my appointment at the Extensionspoint! Great atmosphere, great advice and wonderful result! (Original) Jedes Mal freue ich mich auf meinen Termin im Extensionspoint! Tolle Atmosphäre, super Beratung und wunderschönes Ergebnis!
    2 people found this review helpful 👍

  • 3/5 Daniela B. 7 months ago on Google • 8 reviews
    Giulia was super friendly, the salon was very nice and I've never had such great hair quality. They are super soft, shiny and for the first time I was able to let my hair dry without looking like I had reached into the socket. Unfortunately, I've never had extensions that held so badly. In just 2 weeks, 10 bondings have fallen out or slipped. Bondings usually last easily for 6-8 months. This time I've had them for 11 weeks and almost all of them have fallen out. I had her clean up what I could have saved for my wedding. I already have almost no hair in me and now I have to make sure that it looks pretty good at my wedding... It's a shame, because the price-performance ratio isn't quite right for me...

  • 5/5 Snezana S. 2 years ago on Google
    (Translated by Google) Suzana is a loving person. Great stylist, accommodates every customer request. I feel very comfortable with her and would be happy to come back to her. 100% recommendable !!! Thank you Suzi😍 (Original) Suzana ist ein liebevoller Mensch. Tolle Stylistin, geht jeden Wunsch des Kunden ein. Fühle mich bei Ihr sehr wohl und komme gerne wieder zu Ihr. 100% Empfehlenswert!!! Danke Suzi😍
    1 person found this review helpful 👍

  • 1/5 Simone 1 year ago on Google
    (Translated by Google) Attention - false prices are promised, advice is deliberately misleading, wrong color is stored, customers are not respected. During the consultation I was told 150.00 for clip-ins, 290.00 with styling. When I arrived at the appointment, the stylist realized that the wrong color was deposited. As if that wasn't enough, it wasn't until then that I realized that I needed two packs instead of one. I thought I would, as discussed, pay 150.- for the 2nd pack (in the wrong color because mine was sold out...) since it is not an extra service. In the end I had to pay 590.-. No apologies for Extensionpoint's chaos. Since the stylist from the consultation and the appointment was not the same, I wrote an e-mail to clarify the situation. This was probably misunderstood on purpose. When I replied again, I was completely ignored. Should actually be reported to consumer protection. (Original) Achtung - Falsche Preise werden versprochen, Beratung absichtlich irreführend, falsche Farbe hinterlegt, Kunden null geachtet. Bei der Beratung wurde mir gesagt, 150.- für Clip-Ins im Kauf, 290.- mit Styling. Als ich am Termin ankam, realisierte die Stylistin, dass die falsche Farbe hinterlegt wurde. Als wäre das nicht genug, wurde auch dann erst realisiert, dass ich zwei Packungen anstatt eine brauche. Ich dachte ich würde, wie besprochen, für die 2. Packung (in der falschen Farbe, da meine dann ausverkauft war...) noch 150.- zahlen, da es ja kein extra Service ist. Am Schluss musste ich aber 590.- zahlen. Keine Entschuldigung für das Chaos seitens Extensionpoint. Da die Stylistin von der Beratung und dem Termin nicht die gleiche war, schrieb ich eine E-mail, um die Situation zu klären. Diese wurde wohl absichtlich missverstanden. Als ich nochmals antwortete, wurde ich völlig ignoriert. Müsste eigentlich dem Konsumentenschutz gemeldet werden.
    1 person found this review helpful 👍

  • 1/5 A z. 1 year ago on Google
    Von 3 Besuchen, 2 mal Haare verschnitten und beim 3. mal sogar ein Tape nicht eingesetzt als Sandwich. Nein danke; nie wieder
    1 person found this review helpful 👍

  • 5/5 Melis S. 2 years ago on Google
    (Translated by Google) I am very satisfied with the result. She gave me good advice and took the time to look after my many hairs. I'm looking forward to the next visit!! Hello Melis (Original) Ich bin sehr zufrieden mit dem Ergebnis. Sie hat mich gut beraten und sich die Zeit genommen für meine vielen Haare. Freue mich auf den nächsten Besuch!! Lg Melis

  • 5/5 Dariela O. 3 years ago on Google • 1 review
    Really great! I'm so happy...I've been looking for the right stylist for several years and finally found it! Thanks Nadia! She takes her time, does her job with blood and soul - which of course is reflected in the results. Doesn't need a lot of explanation with two or three sentences, Nadja already knows what you want and she is a perfectionist and pays attention to every detail! Simply great! From now on I'm one of the new regular customers ;)
    3 people found this review helpful 👍

  • 5/5 Dominique L. 4 years ago on Google • 1 review
    Very nice employees who took wonderful care of my hair. I am more than satisfied with the result. :) It was my first time here but definitely not the last time. Thanks for the great work and see you soon! :) Best regards Dominique
    3 people found this review helpful 👍

  • 5/5 Giovanna C. 3 years ago on Google • 2 reviews
    I am very satisfied, the extensions and the color are exactly as I wanted. I'm totally happy. Sarah is very professional and very accommodating, her work and expertise are outstanding. It was my first time with her and in the future I will always be with her. All the criteria, price-performance, professionalism, punctuality, quality and cleanliness are 100% correct. Sarah, thank you very much Best regards Giovanna
    3 people found this review helpful 👍


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