Worst rated X ray labs in Melbourne, Australia

😠 Had our 20 week scan for our first baby last week here. Terrible ultrasound experience. The receptionists were great however the lady who conducted the ultrasound was so rude. We received no introduction or even a simple “hi how are you”. I was told straight away “lay down on the bed, shoes on, clos...

😠 Today I witnessed something that is truly disgusting. The receptionist (large lady with spiky hair) was attending a Muslim lady. She was trying to make an appointment for an ultrasound and the receptionist got hysterical and said she would not make an appointment as the muslim lady didn’t speak Engl...

👍👍 A big thank you to Virna and Michelle for being so helpful and professional while l was there for my Ultrasound. Their caring nature and making me feel comfortable was outstanding. They went beyond the call of duty to help push my results along that were marked urgent. Much appreciated ladies!! I hi...

😠 Very very bad experience .worse experience that I had . ,the lady worked there was very very rude and she offended me . I recommend to close down this ultrasound at Duff Stree clinic at Cranbourne.

🫤 I requested an appointment online with a photo of my referral request to do an MRI scan. I called to just book it over the phone instead, the woman on the phone told me I needed to show her my referral, I mentioned that I uploaded my referral via online appointment requesting and she really just sai...

😠 Unfortunately this is not our first poor experience at the clinic. I arranged my appointment this morning, was told to come by myself due to covid restrictions and limits. Told the staff member that I had 2 dependants, 7 and 4yo. All of my family live in qld, I have no outside help. I was told the k...

😠 Ladies!! Stay away from this place. Bunch of dodgy people who charged me double for the service and not even apologised. I would not recommend this place to anyone, it should be black listed.

😠 Our pregnancy Ultrasound was done here. (Gotto say scanning went good) but the Asian lady who did our scanning was just unfriendly and borderline rude , felt like she hated her job. We wish her all the best.

😠 Unprofessional reception staff.Breached privacy by discussing confidential notes on referral with each other and questioning as to why a test was needed, loud enough for other patients to hear. It's not your job to question why a patient is having a test done when they aren't party to that conversat...

😠 I have a lifelong injury in my neck after a cortisone injection at Imaging Associates. Without checking that I understood the procedure that was going to be performed, Dr Lee came into the room and inserted a long needle into my cervical spine at the side of my neck. When I expressed that this was g...

😠 I was offended and humiliated when I attended MIA in Camberwell today. The receptionist kept us waiting in line, despite the fact that we (my children and I) were the only ones in line and did not apologise for keeping us waiting. Although we had a 3pm appointment, we watched patient after patient...

🫤 Im giving IMED a 2 due to the lady that did my OPG, she was polite professional and very fast!! However the reception staff are extremely rude. Today i witnessed a man who's english was very broken and one of your receptionist was very demanding, irritated and her tone was very aggressive. It ultim...

😠 One star is also too much for this. Worst experience. Service is too slow. Lumus imaging Staff are super rude to patients and are very disrespectful. Lumus imaging staff are over confident over clients rights, even asking for money to give me my reports and images. Lumus imaging staff doesn't wear n...

😠 I was appalled when I saw the receptionist - CHRISTINE's behavior towards non-english speaking, elderly patient aggressive, non compassionate and border line discrimination. 1 Yelling at the patient, saying "ID" 5 times, each time voice higher than before when you know they don't speak English will...

😠 I had a horrible experience and I won't go back again. I was ushered from the waiting room to another room, where a lady was sitting on the bed. She was told she shouldn't still be there and that she needed to go. I was a bit concerned for her well being, but no time for that. She was out , I was in...

😠 Just had the worst experience with the lady at the reception who rudely turned me away, refusing to do an urgent scan just because the referring doctor's name did not turn up in her database. This unprofessional attitude may please be addressed especially in such health settings.