Worst rated Jewelry stores in Perth, Australia

😠 I have had to pay twice to repair a product that broke within a month. The staff are rude and unhelpful. I highly recommend avoiding Zamel's especially this one

😠 Absolute disgrace. I stopped in here today to look for an engagement ring with my partner. Firstly I was told the sales attendant wouldn’t look at final pricing she could do until we were serious. Say what? How do you know we’re not serious? When I asked to look at a ring over $1,000, she then told...

😠 The assistant manager Jessica in this store is disgustingly rude and deceptive. My mother was misled to purchase one earring. She was not informed at any stage that the earring stud was not sold as a pair and was never shown the item as is customary when purchasing jewellery. The earring was display...

😠 I bought a watch at this store and guess what? They put the incorrect warranty card in the box! Months and months went by of me following them up. They made the process complicated and never kept their word. Extremely bad communication between Claremont and Garden City store, each passing the buck...

😠 Absolute joke. Engagement ring had loose claws. Was going head office for repair and was to take 2 weeks. Rang up after 2 weeks after hearing nothing and someone was supposed to update me. Week 3 I rang same thing.. week 4 same thing! No communication. Empty promises.

👍👍 Fantastic customer service by Annie - she was immediately approachable, friendly & professional. Will definitely be returning for my next piece!