Worst rated Jewelers in Burnaby, Canada

😠 Rude behaviour

😠 I would give zero stars if I could. I took my Omega watch in for service and they said it's all being shipped to Omega in Toronto to do the servicing. I paid the freight cost and off my watch went. 3 months later they call me and said that my watch is back and can be picked up. I didn't realize unti...

😠 I was waiting this store to open with patience ,I bought 100$ worth of products from “lovisa” but unfortunately the quality of the material is so bad, the jewelry faded just after two days you can see in the pictures. I was very disappointed and sad especialy the costumer service there was so bad an...

😠 I bought a diamond bracelet from their branch in Metrotown and I specifically asked them if I can rerun it at any branch because being a mom of 2 its hard to go shopping and they said yes of course at any brand within 30 days. Today I went to park royal branch and they refused to return it. Farzin t...

👍👍 Had two silver chains fixed here. Good communication and fair price. Better price than ACC and better workmanship than Bharti. Fixed while I waited. No appointment. Thank you! 🙏🏻

😠 Worst customer service ever. The manager said I spent too much time on choosing style. I mean...excuse me？Does this sound ridiculous？I was just trying and decided which one was the most satisfied with me. That's the "appropriate" way to treat customers？Worst shopping experience.

😠 Had purchased jewelry there many years ago when Sophie was the actual owner. It used to be an amazing store. Even though Robyn, the new owner, kept Sophie’s name, she did not keep the same customer service or ambience. Not at all helpful. She was great on the phone but in person she was rude and gr...