1
Excel Jewellers
Jewelry store
😠 Worst customer service ever. Bought an item from here that was regular price and was not able to exchange the item or return it. They told me because they did an adjustment it’s considered being on sale therefore final sale. This was never communicated to me by anyone. Then they offered me to do an...
4.90 (436 reviews)
2
Surrey Gold Buyers
Jewelry buyer
👍👍 Why didn't I discover them sooner! For the last 15 years I went to my Bank where I had an account. Recently I was told by RBC that only precious metals, coins etc. bought from them in the past would be accepted! So does that mean that what would be considered "Legal Tender" is only legal if the Bank...
4.90 (66 reviews)
3
Jewellery Clinic - South Surrey
Jewelry repair service
👍👍 I am most pleased with their custom craftsmanship, and promote ability to deliver a quality finished product. This was the ring I had them create for me. I had the center stone and wanted it set into a rose gold ring, with a high profile to showcase its brilliant sparkle. They most certainly deliver...
4.90 (58 reviews)
4
Bharti Art Jewellers
Jewelry store
👍👍 Few weeks ago there was miscommunication happened but they handle that situation very politely, nicely and did their best to help me. Their service is too good that I won’t regret visiting Bharti Jewellers again. My issue was fixed within 2 days. Thank you for understanding your customers needs.
4.80 (87 reviews)
5
Tricia's Gems
Jewelry store
😠 My 21 year old son committed suicide last year and I last week got the Board Inquiry results into his death. I was very down and decided to try a little retail therapy. After literally two decades of supporting this woman and her business, I went to Tricia’s Gems. I live close and have been going t...
4.60 (178 reviews)
6
Diamond Deals
Jewelry store
🫤 Honest review.... her work is good, ring I got was custom and it was pretty close to the inspiration for it but I also paid a fair price. Definitely a few things I wish I asked more questions about. But it’s a 2 for me because the customer service skills are just not there! Felt like her ego was to...
4.60 (79 reviews)
7
Rochells Jewellers - Your Diamond Store
Jewelry store
😠 My daughter received an engagement ring from your establishment in Dec 2018. When she received it it was missing a diamond. When fiancé took it for repair was told “resizing” probably loosened the diamond. Ok, but how do you explain the second time...when she got the ring back, it was missing anot...
4.40 (81 reviews)
8
Rochells Jewellers
Jewelry store
🫤 I bought a gold bangle as an anniversary gift for my wife. The bangle was beautiful and very competitively priced. Unfortunately the bangle turned out to be a little tight on my wife’s wrist. We took the bangle back to the jeweller and they agreed she need it to be made larger. We received a phone c...
4.20 (119 reviews)
9
Peoples Jewellers
Jewelry store
😠 The customer service is laughable at this jewelry store too. You can tell they judge people when they walk in. I happen to wear name brand clothes so this doesn't happen too often to me. However, I see it happen to others or people I know, especially when it comes to the old ladies who work here.
T...
3.90 (119 reviews)
10
Zevar Gold & Diamond | Surrey's Premier Jewellery Showroom
Jewelry store
👍👍 It was my first visit to Zever Jewelers.
I had a great time looking through the jewellery options.
Highly professional and friendly staff, I ended up getting three piercings (I only wanted one) and purchasing beautiful minimalist jewellery.
I appreciate your support , guys ! will definitely return....
3.90 (99 reviews)