Worst rated Hospitals & Clinics in Thika, Kenya

😠 I think I was in the wrong place .if this is what we called an hospital, you better die at home.The so called Dr. ,takes blood to a lab after one minute she back with a fabble report 'you have ...add me another 2000 for drugs.' No receipt, no records of what you were tested.you have an NHIF...

😠 At 5pm you cant offer services Because you close at 6? Very unfair. Ati " even the lab people have closed ". A very dissapointed customer . In addition, your reception sucks!! Any reception should be warm and welcoming .You need to style up coz your attitude dont match the facilities mission.

😠 The shitiest place you can ever go to seek medical attention.They claim to give excellent customer experience but this is by far the worst customer service experience I have ever received. You don't even deserve THAT ONE STAR rating. My patient was supposed to be discharged yesterday, the doctor del...

😠 Doctors are very nice and deserve a 5star. I can not however say the same for the receptionist! Instead of attending to the client they are busy with their own stories. The pharmacy is another nightmare, there was no one at the pharmacy after coming from the doctors office! I a sick person had to wa...

😠 Terrible customer service. You get there and there’s a reception area but there’s no system for receiving the patients. No one knows where they should go for registering, everyone is just sitting and standing around. There’s only one receptionist and she was all over the place. She told me she woul...

😠 The woman featured in this video is "Dr Belin". A WARNING TO EVERY FUTURE PATIENT. READ TO THE END. 2pm : we check in to Aar kiambu rd. 3hrs later : we get our results. This will be the beginning of our nightmare in this hospital. I am 100% convinced the doctors here are under qualified. Betwee...

😠 Rude receptionist, very slow service, equally rude pharmacist and be prepared to stay all day when you come here. Everything takes so long! This place has a serious problem and the fact that they have so many negative comments and seem not to improve or even read them..hmmm

😠 This one deserves a 0 star. If you are sick visit this hospital if you don't mind dying. My first ever and also the last visit to this hospital. I almost lost someones child here due to lack of professionalism and poor service delivery. How it took more than 12 hrs to diagnose a very vital and simp...

🫤 Poor handling of patients, difficulty in follow ups and brace yourself, one can wait at the reception for over two hours in pain. Extremely disappointed.

😠 Terrible receptionist at syokimau branch. They talk rudely and do not want to assist. They think they are doing someone a favour to be treated there . I had to shift to another hospital. I recommend customer care training to them. You can't assume you have enough customers. We still have new h...

😠 I highly recommend going to any other Aga khan location before Valley Arcade. The wait times are insane, not because its busy but because they take too long to serve one person. A hospital that lacks the sense of urgency. Very disappointing in general.

😠 @ GARDEN CITY Poor service,very slow even pregnant women queues for more than 3hrs,,I didn't like there ultrasound honestly it only took 1minute and they Didn't show me MY baby more than 15 seconds,I took a video and it's only 10seconds, it really hurts and we are paying for this,I asked radiograph...

😠 The staff are rude and very slow. I wonder if thy are qualified. The don't even realise your are sick. The will take their sweet time having stories inside. Lab tests are done outside the hospital at a private lab which i guess belongs to one of them or their associates. The place is simply a hell....

🫤 Been here on 3 different occasions the services are poor, especially the waiting time between the time one logs in at reception to seeing the triage nurse and seeing the doc is just too long ,one can easily die on the queue waiting.The hospital management needs to put quality improvement as a priori...

👍👍 This place is best for those who needs their services they is no queue and the doctors helps and understand all your problems 😰 they tend to you well

😠 This is probably the worst private hospital I have encountered so far. The only reason they get a star is probably because of their doctors who are okay. Their nurses and front desk staff seem not to be oriented on the importance of good customer service. The duty station for the nurses in the child...

😠 i dislike the the place especially the maternity ward... there's a night shift nurse (nurse rinda) at the nursery who is so ignorant, arrogant and rude..which resulted to a loss of my beloved daughter.😭😭

😠 Takes more than two weeks! To update the medical while city health and bayan do it in 3 days. Kindly avoid this place

😠 The services are extremely slow. Some lady with short hair at the reception has an awful attitude. I had to walk away after being kept waiting for two hours

😠 Worst hospital ever. I don't recommend. You have to literally beg for services. Nurses are so unprofessional and rude.My experience was traumatic. The only person who seems to know her job around there is Martha.She's awesome and helpful.The gentlemen at the cash office are also OK.