Worst rated Jewelry stores in New Zealand

😠 The manager is an incredibly rude woman. I was shopping for an engagement ring and actually liked one in this store the most, but I was so shaken by the abrupt and rude way she spoke to us that I physically couldn't bring myself to buy it. Her tone and manner 100% lost the store a sale. Her energy w...

😠 I brought my watch( which I purchased from this store) to get the battery replaced however instead of getting the battery replaced the watch came back with a scratch on the back of the watch case. The manager said they would contact the factory to see if they can get a new watch case. It took forev...

🫤 Went to Michael hill just to browse, but straight away got asked if I could try some stuff on that I was taking interest in. Even though I don’t mind trying, felt very pushed that I needed to try something so that they would make a sale. My partner took his chain off to get cleaned, the lady noticed...

😠 It's has got the worst customer service support. They just ignore you when you are in the shop. No greetings whatsoever. Never recommend Pascoes New Lynn to anyone or anybody. I was at the shop to get the watch wrist band repaired. Repairs done - as great customer service don't at least do the ext...

😠 Horrible customer service do not deal with Robyn at Henderson Westcity branch extremely rude

😠 Bought necklace from Onehunga drees smart store, and I haven't worn it for few weeks and the stone inside the necklace came out. So I took it back to the store to replace it but the Manger wants to charge extra money to replace it and even though it is the factory fault. The Manger was so ride and...

😠 I bought a diamond ring band from Michael hill which had lab cultured diamonds. One of the diamonds fell off so I took the ring back to replace the diamond. I was approached by an Asian lady. After finding out that I was Chinese, she immediately pointed out the wedding ring I was wearing on my left...

😠 Had to leave because the sales lady and a customer were being racist towards Maori people and culture

😠 Horrible experience from terrible customer service. Firstly, we were not greeted or even smiled at upon entering the store - the staff just looked at us then continued to gossip with each other. The staff member who did finally offer to help us didn't seem interested in making any sales. Every time...

🫤 I bought this in here, a staff, who was really new, she was really kind and did her best to sell. Those two stars are to her. However, the owner speak on her phone all the time while I was looking around. Also while I claim about the size of bracelet which I bought, she told me "I don't care if you...

😠 Rubbish customer service. Have always been impressed with Michael hill in the past. However the Indian lady was rude and unhelpful. Just go to the warehouse for the same service with a more equal price.

😠 Went there on Wednesday to purchase gold earrings as a gift to myself for a big personal achievement. Spoke to a young staff member who was very rude and condescending which put a big dampner on what was supposed to be an enjoyable treat. This caused me to take my business elsewhere. I am really ha...

😠 I went into the store around 8pm 13/08/21 and asked the staff member at the counter if they do piercings she replied yes but we cannot do them atm due to other things in store needed to be done. When I replied with excuse me ? She then told me I can come in the next day and get them done. She also h...

😠 Went there twice. First time I went, the staff were too busy talking to each other. They just looked at me and didn't even say hi. Second time I went there, it was only me in the shop and 1 staff. She didn't even said hi. Just looked at me. I went to the counter to pay for the items. She still didn'...

Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.