Best places: Telecommunications service providers in Kotikawatta, Sri Lanka

😠 I believe its a newly built arcade because the arrangements are nice. There's something in common, you need to know about dialog arcades before you go. It's always full. Not because of they have the largest coverage in Sri Lanka. Because, I would simply say they don't care about customers. As you c...

👍 Obviously it's an advertising agency, good place for work but not for software developers, there is no good process, working environment for software development team. Friendly people, good place for overall.

😠 No customer service at all! No answering phone calls! One of the most poor service rendering company! Never choose them as your communication service provider👎🏻

😠 One of the most worst dialog branches I ever visited. Customer service very unsatisfied. Staff not friendly. Even their charges & packages are more expensive with considering the other telecommunication service providers. Even their 5G signal is just a word & 4G signal provided normally. Not Recomme...

😠 Every day dialog system is not working or power cut I wasted 3 days for to change my prepaid sim to post paid.still cant do that please give the attention to give good service. (Staff is active and attractive)

😠 Hopeless service. Agents dont know how to address an issue, they cannot give a proper answer, proper dead line based on SLA. When asked for the Customer service Manager they wont allow to speak to her. Totally dissapointed. Will go tomorrow again to see the issue as my ID number has been changed to...

😠 When the connection went down, I put down a report but for two days now no response. And when I called today they gave the negombo slt contact number and since then I've tried 16 times and whenever I call the line is either busy or they are not picking up the phone. If they are not picking it up, HO...

👍 It is the mains dialogue office in Jaffna. The customer service is pretty good & they try to sort things out very quickly. The staffs are well experienced & friendly. Sometimes parking is a bit tricky even though they have a parking lot Infront of the building. Most annoying part is, it'll be always...

😠 SLT team visited my house and offered Fiber Connection claiming discounted connection fee of 10500. I was charged full 12500 + TAXES (yes, they did not tell that). That is a total of 15000 LKR for connection fee. That is 50% over what they claimed. They claim 200Mbps connection speed. But, limit mo...

😠 Customer care officers service is satisfied. But Arcade management is wasting our time and money. I waited 2 hours in the queue. Bcz they dnt have enough officers to providing service. However the funniest thing is they have an employee to control and lock their main door 🤣🤣.