Worst rated places in Briton Ferry, United Kingdom

😠 I saw two psychiatrists here, and both were cold and empathyless. One just sneered at me, saying, repeatedly, "That's your opinion", in response to a criticism I made of the 'help' I had received up to that point. He showed no concern for how I had been suffering. The other one sat there laughing in...

😠 What an absolute shambles of a surgery!!! You try and contact them after a minute past opening time and they are full of appointments. You contact them at opening times again in the afternoon and they are full of appointments. You use the app and they tell you they cannot take and medical requests a...

😠 I totally agree. There is a triage system in place the doctors take so long to get back to you, if you are working you need to take the day off as you need to chase the doctors. The doctors then make recordings saying they have phoned you and left a message on your answerphone, they have difficulty...

😠 Rude and unhelpful receptionists, ridiculous holding times and not able to book appointments for non emergencies. Can only see the dr on the day you phone which is a gamble whether you’ll even get an appointment even after phoning immediately as the surgery opens and waiting in a queue for up to an...

😠 I can see why this GP has one of the worst reviews. It doesn’t shock me that I have seen the receptionist staff talking and laughing about other patients. When they receive phone calls they ignore it often. I have called many times in the morning at 8am and there phone line will be busy, once you do...

😠 You read the reviews and you think it can't really be that bad? No in reality it's worse. You go there and ask a simple question about your son's medical history, get a rude reply from the receptionist saying "I can't help you"! All I asked for was a call back off a GP at sometime, but got told I ne...

🫤 I really miss Gary Baker. The best dentist ever in this practise.

😠 Waste of time, been here since 2001 when it was Morrison Road surgery and its going downhill ever since it gone to the resource centre. Waited for a referral letter from a counseling service only to find it was there nearly a fortnight and no one contacted me. Waited for a call of the GP that never...

😠 ENTRAPMENT! AVOID! I've just lost an appeal and paid £70 to avoid an event more costly appearance in court by missing work to attend. I didn't park in a marked bay. There are hardly any bays but loads of space to park. Whole rows of cars get "fined" at a time, as each car adds to the last, in all in...

Convenience store chain selling groceries with its own label, plus alcohol, coffee & newspapers.

😠 For the last 3 months I have had issues with getting my medication, with it either being lost or simply unable to access the store due to it being constantly closed. Today I wanted to ask for advice with water in my ear and to purchase ibuprofen for myself. Upon arrival at 5.30pm I realised the door...

😠 Absolutely disgusting how I had an appointment today at 10:15 and because I was 3 minutes late told me they couldn’t see me considering in the past I’ve had to wait 15 or 20 minutes after my appointment I’ve never once moaned about that now have to wait until 5th of august all the years Jenkins was...

😠 As with other comments we used to find this survey very efficient, pleasant & easy to get through. But the last few years it has gone completely downhill and forced us to make a complaint about the service. However the manageress didn't feel there was a problem and blamed everything except themselv...

😠 What is there to say apart from this doctors surgery is useless. They can't answer a phone to save there lives and if your lucky you get an appointment expect to wait at least half an hour after your appointment to be seen. Also most of the doctors don't care what's wrong with you they just want you...

😠 The one receptionist who’s name I couldn’t get is horrible. She belittles customers on a phone call or in person and isn’t helpful at all, customer service at this health centre is SHOCKING. I don’t think the system where no one is registered to a specific GP works, it only works for the average who...

😠 I was told that I need to make an appointment to speak to a doctor in person and to ring at 08:00 the following day, two weeks later I still haven’t been able to make an appointment and the queue is always full and I get cut off, if I eventually get through later in the day all appointments are alre...

😠 Scammed us and refused to refund us for a service that wasn't provided.