Worst rated Hospitals & Clinics in Carrickfergus, United Kingdom

😠 If there were Awards handed out to the worst GP surgery in Northern Ireland, Dundonald surgery would be a clear favourite. This place has it got so bad it is basically become just a dispensing pharmacy now. It's virtually impossible to see any doctor or get talking to one. As a member for almost 2...

😠 I hope people see this. If I could rate no stars. I would. If you are in need to help in the Belfast area. Go to EBCC. East Belfast Community Counselling. We get sent to this place because it’s NHS. I’ve seen 5 people there. 3 made me worse. I urge anyone in need of mental/emotional health help to t...

😠 Secretary's ears must be broke. Theyd rather sit by the phone and not answer calls. This is an ongoing issue. Inappropriate and unprofessional

🫤 Once you get through the staff are very good at their jobs. However, good luck getting through. You have to block out an entire day in the vain hope of speaking just to reception let alone speaking to a doctor. Utterly horrible appointment system. I spent two hours on hold to be disconnected eve...

😠 Telling some that they don't fit the criteria for depression because they can wash themselves is belittling and completely neglecting someone's trauma and emotions. The staff should be ashmed of themselves for making such a statement in a less than hour long assessment where they didn't even ask to...

😠 Good doctors but that doesn't matter when you can't get an appointment. Receptionist one in particular is very rude I've experienced this & seen her talk down to patients in person. Unsure her medical background but she advises you without consulting a doctor. If I need a Dr I don't want an ignorant...

😠 Used to work here. The surgery gets additional money from our NHS for every patient registered with the practice. So they sign up anybody who walks through the door. Number of patients registered is far above the guideline recommendations for a surgery of this size in order to rake in cash. Doctors...

😠 Awful service. I understand the healthcare system is under strain but I’ve been trying to phone this practice to speak with a GP for weeks. The phone line is constantly on a ‘busy’ tone but I think they’ve just disconnected the thing altogether. There are several receptionists in that place sitting...

😠 If there is any management from the practice who actually read these reviews - please manage your reception staff! You should not be able to treat people the way they treat people who are already anxious or stressed having to call and seek medical treatment! They need some lessons in empathy and emo...

😠 My mother was on palliative care at home. This was marked at the surgery , meaning any calls would be made priority which was also confirmed by her GP. I rang a few days before her passing, asking for a home visit to assess whether she needed pain relief. The receptionist informed myself that she wa...

😠 The worst experience with a GP surgery I have ever had. I recently moved over to Northern Ireland from England and got both of my COVID vaccinations done in England. Elmwood Medical Practice refused to put these vaccinations on my medical record because I had not had them done in Northern Ireland. (...

😠 Hard to express just how difficult it is to deal with the staff at this practice. To begin, the admin/receptionists simply do not care and can barely do their jobs, not to mention their appalling attitudes. Never obliging or helpful - everything is a task for them. This then leads to them getting t...

😠 Really bad system. Can I give minus stars? Unable to see doctors for weeks on end. Refused smear test appointments by receptionists. Urine samples left in 2 weeks ago and still not willing to give results out unless you ring between 4-5??? But by then it's too late if you are in need of antibiotics...

😠 Let me start by saying that the staff are lovely and the doctors are brilliant. However the issue lies with the office management. It is not unusual to wait 20 or 30 mins to get through to reception. Today I called at 8:29am (it opens at 8:30am) and I was second in line (the phone system tells yo...

😠 I'm so old that I can remember when they used to answer their phone. 134 calls in one morning, trying to get insulin. This surgery has gone to Hell.

😠 Can never get through on the phone to make an appointment, place is an absolute shambles. Can’t get seen to when you really need it, leaving problems to get more complicated. Can’t wait to switch docs. Get it sorted

😠 Joan is the only competent and nice person that works here. All new staff are extremely rude and have no clue what they are doing. Have had multiple problems within the last year, standards have really gone down hill.

😠 I'd been waiting for more than 10 hours to get my broken nose treated. Without any food, without sleep, I was asked to just wait. Nobody cared when I mentioned that I was losing my consciousness. Very disgusting administration and it seems like they don't have value of the life of a patient. Better...

😠 I have nothing bad to say about the reception staff as they have always been civil to me. The waiting times are abysmal (I'm writing this review sitting in the surgery and I've been waiting a full hour after my appointment time) and the doctors don't seem to care. They're also terrible at handling...