Worst rated Family practice physicians in Chatham, United Kingdom

😠 From the time Medicus took over it has became almost impossible to see or speak to a doctor. You wait on the phone for at least 45 minutes just to be told sorry try again tomorrow, so you try again and again and eventually give up. When we had Curzon Avenue surgery we could at least see or speak to...

😠 Appalling behaviour and attitudes from receptionists who show no professionalism or respect towards their patients. I have been in the surgery a witnessed receptionists laughing at people’s medical concerns/queries. On one particular case a receptionist had placed somebody on the phone on hold for...

😠 I believe that is now time for the NHS England to act and see if there is anything that can be done to elevate the quality of service of this so called medical practice as it's currently inexistent. Just like all the other people in here I am expecting a lot of pain and frustration, but I still be...

😠 Disgusting surgery! The way they speak to people is appalling. The receptionist need to be retrained on how to speak to humans!! For future reference conversations work better when you are able to use words like “ sorry..can I help..and even hello” Doesn’t work so well when the receptionist is busy...

👍👍 I completed my work experience here and I can undoubtedly say that it is a great Health Centre. I am aware that there are a plethora of people who say that the staff have attitude and are unprofessional, however, having seen the perspectives of both the staff and patients of Kingsway Health Centre,...

😠 Receptionists are very very rude. Not only with me. I noticed both receptionists were rude with everyone from the very beginning of conversation. I don’t understand how they can be rude to someone very beginning. Let us do something that can make you rude, then be rude…

😠 Holly the receptionist is quite possibly the worst human being i have ever met, she is spiteful and petty. I asked for an appointment after a particular time due to work, i unknowingly i qued downstairs instead of going upstairs and missed my appointment, i met her upstairs and asked for a time bett...

😠 Recent update on the previous review below: I don't really know if this surgery is practicing anymore as everytime we fill in an online consultation and need to be seen by the doctor we get seen at Weston Lane Surgery which is miles away and if someone doesn't own a car is very costly to get there b...

😠 The almost awful surgery I’ve ever been signed up to. All the receptionists are terrible, so rude and incompetent. The nurses? Don’t get me started, can’t even administer common injections without messing it up. The Drs literally avoid you, anything to not do any work. Awful, awful, awful. They’re s...

😠 It’s such a shame, this used to be a really good surgery. Now it’s almost impossible to get an appointment, called at 08.30, already 20th in the queue, by the time I reach 16 no appointments left, held on for 45 minutes. All I wanted was for a doctor to prescribe antibiotics for a cough that I’ve ha...

😠 Terrible staff,Dr Khan so unprofessional attitude, very rude, booked another e consultations but no one call you back! You can’t talk with the manage because he’s not there!!! I’m struggling with my health and no one wants to check what is wrong with me. I will change my gp surgery because this one...

😠 I don't understand the purpose of the surgery if the Doctor is not prepared to listen to you. Any time i see or speak to the Doctor she never has enough time for my family. She never listens and dismisses you before you finish your sentence. You end up leaving the surgery empty and we always have t...

😠 What once was a good doctors surgery has now become the worst I've ever experienced. Sadly since Hurley clinic joined the Riverside practice it no longer has your community friendly feel. The local residents who signed up with Hurley Clinic now have to travel to Riverside practice for appointments w...

😠 Horrible surgery! I was waiting in line for an appointment for over 10 minutes. When I finally got to the front, I was met with who I was later told was of the managers there. I explained to her that this wasn't my surgery but she dismissed my pleas and told me that I should have alerted someone I h...

😠 Child sent home by receptionist while having an asthma attack. After writing a complaint detailing the incompetence on the reception staff I got a two page apology letter from the head of the practice. Some of the doctors are good but good luck getting an appointment. You have to call at 8am or do...

😠 Worst surgery ever!!!!! The staff doesn’t know what’s happening. They are giving patients same time for appointment. And when they can’t cope with it then they say come back next day because doctor doesn’t have time. Lady doctor ‘Z’ is the laziest doctor on this earth. She takes 30-40 mins with one...

😠 If i could give no stars, I would. I have been calling for a week for an appointment for my 2 years old, it's always fully booked somehow. I call them from 8am in the morning, but call wait is always full. Once I get to the receptionist in the afternoon, there's no vacancy left. Totally frustrating.

😠 I have been a patient at this surgery for nearly 25 years and have never had such awful service as we do now . Sunday I had to see an out of hours gp who needed to refer me to spk to a musculoskeletal person. I just spoke to the surgery who cannot arrange for these people to call me but instead I h...