Best places: Eye care centers in Derby, United Kingdom

👍👍 Very friendly, professional opticians that put me at ease over my broken glasses. They also got all of my eye tests etc done on at the same time, very thoroughly & explained everything to me. The technology Vision Express uses nowadays is fascinating! You know you will get everything checked proper...

👍👍 It was a great day at the shop they were all very professional and polite , and I felt that I was a special customer for my own needs

👍👍 I had my surgery with lumivision in June 23. After doing a lot of research having a few consultations I decided that they were the one I would be happy to work on my eyes. They consultation was done with the surgeon. The consultation itself I found was very accurate and thorough identifying pre know...

In-store shopping · In-store pick-up · Delivery

👍👍 Excellent as usual, staff friendly very efficient and not out to sell glasses when you don’t need to replace them

👍👍 Brilliant caring service from start to finish. Called in on the off chance of being seen due to an issue with my eye. The gentleman who answered was very helpful and told me to make my way over. He completed some information with me and I was sat no more than five minutes before I was called in. The...

👍👍 I have been a client of Vision Express in Buxton for some years now and without fail they have given excellent service. There’s always a friendly welcome and the consultation is very professional. I feel confident that they have my best interests at heart and that my eyesight is their top priority.

👍👍 A year ago I had an accident at work and went to Vision Express-Stafford. As they couldn’t carry out any tests due to the accident they sent me to the eye hospital. As soon as I arrived, they knew who I was as Vision Express had already emailed ahead advising the hospital of my condition which made...

👍👍 Finally have a pair of varifocals that I can see though thanks to the great work from the staff. Five pairs of glasses have been tried and returned and four eye tests in succession in different opticians (I won't name and shame them) I dropped into the chesterfield branch and was welcomed by Holly w...

🫤 Been using vision express a number of years had eye test Ricky th optician good as always the lady in shop late 20,s absolutely no customer service, when asked if they could order glasses in as needed bigger frame was told to go online and have a look. With that she huffed and walked off and grabbed...

👍👍 This review is left on behalf of my grandma. The experiences discussed here regard an appointment she attended some years ago, but which she has since decided she would like to leave a review for: I had been experiencing visual problems for a few days, mainly an ache in my left eye which became inc...

😠 They change appointments at lastminute giving poor excuses a day before, happened to me last year when my kids had appointments booked and it's happened again today. Then to top it off the staff member who called said it's because the appointment booking system has a glitch. Didn't have a glitch whe...

👍 The customer service and front of house staff are lovely. The staff also ensured I got my glasses in time for my holiday despite it being late notice. They did everything they could to ensure they arrived on time. The only disappointment is I had to send my glasses in for repair due to some damage...

😐 Disappointed by the sales pitch and lack of environmental responsibility. It was cheaper to throw away perfectly serviceable glass and buy exactly the same ones again than have the lenses changed on my old ones. Buy one get one free is a marketing scam. I've got the qualifications to understand how...

👍👍 I went in to get some sunglasses, and a lady called Karishma ( sorry if name is wrong) was the lovely lady who helped me to find sunglasses that I liked. She was helpful and polite and gave me a really friendly and nice service. All the other stuff is in Burton Specsavers are really friendly and nic...

👍👍 Open on a BH Monday (lucky me!), welcoming staff and an excellent audiologist. Friendly, knowledgeable and professional