Best places: General hospitals in Kenilworth, United Kingdom

😠 Tried to call to be put through to the assessment dept for incoming heart emergency’s, my mum is 87 and taken in with chest and arm pains, she has Angina and has previously suffered from a heart attack. The receptionist tried to put me through 4 times, and each time I was put on another message and...

👍👍 Took my 2 year old to the minor injuries unit here, near closing time, for a gaping wound on the bridge of the nose. The service by all staff members from the reception to the nurses was spectacular. They were polite, considerate and efficient. The nurse who cleaned the wound distracted the child...

😠 I have no bad review for the rest of the hospital because they were all helpful and reall friendly . My bad review is for a woman called Steph who works in the cafe there I have been in this morning whilst waiting for a patient . Rude is an understatement she shouldn’t be working in a public role se...

👍👍 Had my 2nd knee replacement 21/6/22 which went as smoothly as the first. Standard of care received was once more second to none. Right from the consultant to the nurses, from the cleaners to the lady who served the tea/coffee - my short stay was excellent. Many thanks to all on Cedar Ward

😠 You know I’ve always thought these were great! However I went today clearly a chest infection and they sent me away!! Yet booked the woman in front in with an ear ache and told me they’re not there to see people without a minor injury. Told me to go outside and call 111. I’d just driven 30 mile roun...

👍👍 Great disabled parking area right at the main entrance. Electric charge here too. My appointment was 1825 so clearly outpatient longer hours to try to catch up the backlog. Well done to the staff, but they are still forced to work with Covid safety measures. Mask and hand sanitizer are easy and quic...

👍👍 I have to visit this hospital quite a lot and to different departments. Recently went to have my bloods taken and there was about 30 people in front of me. But it only took around 35 minutes to be called. The phlebotomist was really friendly and chatty and made you feel very relaxed. There are disab...

😠 Ridiculous waiting times in A&E, more than 24 hours to get seen too. The antibiotic drip was given in the waiting area! The ‘assistant staff at the nursing station refused to give her name and a lot of them do not wear name badges despite the NHS website mentioning staff should wear them where its v...

👍👍 My son had to have surgery yesterday and the children's nurses were absolutely second to none! Amazing care, Each one went above and beyond to make sure my son was comfortable and that I was OK too. Couldn't ask for better. Thank you!

😠 Would love to thank the two ladies who were on reception today in the x-ray reception at 10:40. Thank you for making my nine month pregnant, wife, cry with high blood pressure over your old bitterness of running a little bit late, and then chastising us when the next people come in. I just put it do...

👍👍 Got referred by my GP last night. I can only wax lyrical about the wonderful staff that do their best to keep us alive and well. I sat in the waiting room and listened to so many patients moaning about the service. Well, it's free and if you don't like it then go to a country without this level of c...

😠 A hospital ward (ward 6), where staff walk around with “Respect” on their work clothing. Can someone explain where ANY of the respect was for my mum who was left traumatised and distressed because of an incompetent Matron! What type of ward are you running if you can’t even get the simple communicat...

👍👍 I spent the best part of 5-6 months here for rehabilitation after emergency spinal surgery on Ward 9 Neuro Ward. It was the best recovery experience I've ever had....the staff from HCA`s, Nurses, physios, ward Sisters to catering and domestics and agency staff were all nothing short of amazing! Ever...

😠 I feel very disheartened by the staff in the hospital. I have always stuck up for them and felt sorry for them but having experienced this last week with mum in a critical stage the doctor has been arrogant and not even willing to do anything, so short staffed. They have lost test results and instru...

😠 Ward 11 - A shocking lack of care! My Father in Law - 83 years old was admitted with a suspected mini stroke. It turned out to be low blood pressure. My review is specifically for the shocking care he received during his time in Ward 11. He has dementia - this was not acknowledged by the ward nurse....

😠 The receptionists are too rude. Like seriously who gives attitude towards patients that are here for help because they're unwell?! They're meant to be professionals but I was disgusted at the rudeness of the customer service provided by these receptionists. As someone who works in customer service m...

👍 I have the honor to work in here for couple of months, it is such a decent hospital, has many hard workers who believes in medicine as a humaine career. The service is considered excellent compared to other places in the West Midland. Bless everyone who dedicated their time and efforts ro save som...

👍 I was in the cardiology ward last week to have a pacemaker installed, and I can say that the experience was pretty positive. Very friendly and skilled ward staff, and an excellent surgical team who kept me in the picture at all stages. The only reason I've taken one star off is the hopeless signage...

😠 The receptionist has disgusting manners!! Listening to music in her ears, abrupt and not friendly at all. I would understand if she was snowed under, but there was 4 waiting to be seen and she was acting as if someone was giving her a load of multitasking! She was mega rude to an elderly woman born...

🫤 While the hospital has undergone cosmetic improvements I feel the A&E department is one of the worst and most unorganised departments in the hospital by far. You have to queue outside while they assess and check each patient one at a time before you can even get to reception. The space outside isn't...