Best places: Optometrists in Kenilworth, United Kingdom

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👍👍 I had lens replacement on may 6th. I would like to tell you about my experience,first person to meet was the manager who offered to come and find us and bring us to the shop. Second person to look after me was a beautiful little girl called Grace who made me feel okay and not frightened,she was so...

😠 Omg If doctor says" I'm professional optician " I don't believe anything, because experience is everything and people can see it !!! (Never talk about that ) unprofessional, arogant especially if I said I don't agree with that. I will not go there again waste my time. I don't want to say customer al...

🫤 Been using vision express a number of years had eye test Ricky th optician good as always the lady in shop late 20,s absolutely no customer service, when asked if they could order glasses in as needed bigger frame was told to go online and have a look. With that she huffed and walked off and grabbed...

👍👍 following my eye test i was unfortunately told i need glasses. after a long while of searching and browsing i selected these beautiful, elton john like, spectacles. the hot pink compliments the tone of my fur and they balance just right on my nose, enlarged frames making for supported sight. thank...

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👍👍 I had some issues with my glasses at start but after speaking with George the manager, he listened and solved my problem in no time...So just like to say thank you so much George, really appreciated. Also to the lady on reception found always very kind and welcoming so thank you

👍👍 I want to give a big well done to Ruby, the amazing Spec Savers employee who made my glasses fitting experience exceptional! From the moment I walked in, Ruby's friendly and professional demeanor put me at ease. She patiently guided me through the selection process offering valuable insights and hel...

😠 Brought my friend here today to have his eyes checked. The receptionist’s attitude was terrible from the beginning, and I concluded that she must be racist. And misspell our names. And then blamed us for not spelling it right for her. I will never come back even though I am a regular customer of thi...

👍👍 Happy to be served Seriously treated eye issue supported with further treatment. Good price.

In-store shopping · In-store pick-up · Delivery

😐 The optometrists do a decent job and seem to happily answer questions. If you want to order glasses online, you will need to ask them to write down your pupillary distance measurement on your prescription card. They measure it but won't tell you if you don't ask. They have good offers on frames but...

😠 Wouldn't use vision express again after dealing with the staff at this branch, some of the staff was ok but it only takes one or two to ruin it, I had some Oakley lenses replaced, I only needed one lense replacing but they only come in X2 so I had to buy 2 basically, the manager agreed to reduce the...

🫤 Good prices on sunglasses frames with 50% in sale. Good range of frames but very poor quality lenses. Average staff with poor product knowledge and need better customer facing skills. Had an eye test elsewhere within a month due to issues with Vision Express and the sight test results differed great...

😠 They have no customer service skills in this branch or even a willingness to help- having had glasses from their other branch before they don’t even allow you to access your own prescription and state ‘it’s just the way the system works’ definitely wouldn’t recommend this branch.

In-store shopping · In-store pick-up