Best places: Opticians in Wednesbury, United Kingdom

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👍👍 A year ago I had an accident at work and went to Vision Express-Stafford. As they couldn’t carry out any tests due to the accident they sent me to the eye hospital. As soon as I arrived, they knew who I was as Vision Express had already emailed ahead advising the hospital of my condition which made...

👍👍 I had lens replacement on may 6th. I would like to tell you about my experience,first person to meet was the manager who offered to come and find us and bring us to the shop. Second person to look after me was a beautiful little girl called Grace who made me feel okay and not frightened,she was so...

🫤 Been using vision express a number of years had eye test Ricky th optician good as always the lady in shop late 20,s absolutely no customer service, when asked if they could order glasses in as needed bigger frame was told to go online and have a look. With that she huffed and walked off and grabbed...

👍 The customer service and front of house staff are lovely. The staff also ensured I got my glasses in time for my holiday despite it being late notice. They did everything they could to ensure they arrived on time. The only disappointment is I had to send my glasses in for repair due to some damage...

👍👍 I went in to get some sunglasses, and a lady called Karishma ( sorry if name is wrong) was the lovely lady who helped me to find sunglasses that I liked. She was helpful and polite and gave me a really friendly and nice service. All the other stuff is in Burton Specsavers are really friendly and nic...

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👍👍 I want to give a big well done to Ruby, the amazing Spec Savers employee who made my glasses fitting experience exceptional! From the moment I walked in, Ruby's friendly and professional demeanor put me at ease. She patiently guided me through the selection process offering valuable insights and hel...

😠 Brought my friend here today to have his eyes checked. The receptionist’s attitude was terrible from the beginning, and I concluded that she must be racist. And misspell our names. And then blamed us for not spelling it right for her. I will never come back even though I am a regular customer of thi...

👍👍 Happy to be served Seriously treated eye issue supported with further treatment. Good price.

In-store shopping · In-store pick-up · Delivery

😐 The optometrists do a decent job and seem to happily answer questions. If you want to order glasses online, you will need to ask them to write down your pupillary distance measurement on your prescription card. They measure it but won't tell you if you don't ask. They have good offers on frames but...

👍 Very, very thorough examination but be prepared to be sold to by the close-knit team via a clever & polished performance and end up parting with an obscene amount of money for something worth maybe a tenth of the cost!

🫤 Good prices on sunglasses frames with 50% in sale. Good range of frames but very poor quality lenses. Average staff with poor product knowledge and need better customer facing skills. Had an eye test elsewhere within a month due to issues with Vision Express and the sight test results differed great...

👍👍 All 3 persons i had contact with were very professional and competent on my first visit. The young lady who pretested my eye accuity, the optician who advised on my worsening cataract and the lady without whose advice i would have chosenbthe wrong frames for my needs. When i collected my specs, the...

😠 They have no customer service skills in this branch or even a willingness to help- having had glasses from their other branch before they don’t even allow you to access your own prescription and state ‘it’s just the way the system works’ definitely wouldn’t recommend this branch.

In-store shopping · In-store pick-up