5/5 KHUZAFA R. 7 months ago on Google
I
recently
had
an
excellent
experience
at
Essential
Care
Clinic
with
my
cat.
The
care
provided
by
the
surgeon
was
truly
compassionate.
I
want
to
give
a
special
shout-out
to
Kumar
and
Aluddin,
the
assistants,
who
went
above
and
beyond
in
looking
after
my
cat
during
the
visit.
It's
clear
that
everyone
at
Essential
Care
Clinic
is
passionate
about
animal
care,
from
the
owners
to
the
doctor
and
the
assistants.
I
also
had
a
pleasant
chat
with
the
receptionist,
who
fondly
shared
photos
of
her
own
cats.
One
great
aspect
is
that
they
do
grooming
right
in
front
of
you,
alleviating
any
worries.
Parking
is
also
not
a
major
concern.
I
do
have
a
few
suggestions
for
improvement.
It
would
be
beneficial
if
visitors
were
given
a
chart
or
card
to
track
their
pets'
treatment.
The
grooming
room
could
use
some
upgrades
in
terms
of
size
and
modern
facilities
compared
to
other
vet
clinics
I've
seen.
Providing
courtesy
treats
for
stressed
animals
during
visits
would
be
a
nice
touch.
The
seating
area
is
a
bit
small,
so
you
might
need
to
wait
in
your
car
or
stand
outside
during
your
turn.
I
also
noticed
that
the
clinic
doesn't
offer
special
promotions,
which
many
other
vets
in
the
area
do.
Implementing
a
loyalty
program
for
regular
customers,
as
seen
in
some
other
vet
clinics,
could
be
a
good
idea.
These
suggestions
could
enhance
an
already
satisfactory
service.
I
want
to
express
my
appreciation
to
the
team
and
definitely
recommend
this
clinic
for
your
pets.
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