1/5 Marc E. 7 years ago on Google
Hotel
was
easy
to
get
to
but
checking
in
was
terrible.
We
arrived
at
2305
and
the
front
desk
apparently
closed
at
2300.
Just
getting
into
the
hotel
required
a
door
code
that
we
weren't
provided
with
(booked
through
Hotwire).
Luckily,
another
guest
let
us
in.
Once
we
got
to
the
2nd
floor,
we
retrieved
our
key
card
in
an
envelope
with
our
name
on
it.
So
far
so
good
except
the
only
number
written
on
the
envelope
was
the
door
key
code,
which
we
thought
was
our
room
number.
The
room
started
with
17XX
but
there
are
only
11
floors.
Hmmm
So
I
called
the
hotel
and
was
told
to
go
around
back
to
another
entrance.
We
did,
found
what
I
believe
to
be
maintenance
entrances.
Called
them
back
and
talked
to
a
different
guy
who
explained
the
number
was
the
front
door
key
code
and
not
a
room
number...ok,
cool.
What's
our
room
number?
We
didn't
have
one.
So
he
had
us
go
back
to
the
safe
and
pull
out
a
generic
envelope
labeled
"Easy"
(hmmmm)
and
told
to
go
to
room
5XX.
Ok,
we
got
into
our
room.
This
process
took
nearly
50
minutes
from
when
we
arrived.
Once
we
were
in
the
room,
we
also
noticed
there
were
little
stars,
likely
left
over
from
New
Year,
left
on
the
ONE
blanket
on
the
bed.
This
will
likely
be
a
cold
night
since
there
is
no
thermostat
access.
The
ONE
towel
was
helpful,
for
my
wife.
I
used
the
bath
mat.
The
shower
also
ran
out
of
hot
water
when
my
wife
was
showering.
We
would
never
reserve
this
hotel
again.
1 person found this review helpful 👍