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Pasta Factory image

Pasta Factory

Restaurant Italian restaurant

😠 Appalling attitude from the manager/waiter. Rude, rushing every customer and being utterly disrespectful. On top of that, he got the first part of the order wrong. His attitude completely changed once he found out one of us was from his hometown. He should be welcoming and nice towards every single... People often mention good, pasta,


Address

Reguliersdwarsstraat 32, 1017 BM Amsterdam, Netherlands

Website

pastafactoryamsterdam.nl

Price rating

$$ $$

Rating on Google Maps

3.80 (128 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: good (8) pasta (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sacha Z. 4 years ago on Google • 16 reviews
    Appalling attitude from the manager/waiter. Rude, rushing every customer and being utterly disrespectful. On top of that, he got the first part of the order wrong. His attitude completely changed once he found out one of us was from his hometown. He should be welcoming and nice towards every single customer. We were very close to leave the restaurant even before they took our order. Avoid.
    1 person found this review helpful 👍

  • 4/5 R C. 4 years ago on Google • 331 reviews
    Pasta is good, salad is good too, price is reasonable!

  • 5/5 Vitor A. 5 years ago on Google • 140 reviews
    The whole place is very nice! My wife ordered the tagliatelle ao pesto and I had an amazing pasta with shrimp! It's a good portion and the staff is very nice!

  • 5/5 Cameron K. 5 years ago on Google • 140 reviews
    Lovely time here having some pasta and some wine in the mid afternoon. This place was great, really nice outdoor courtyard dining and seating options. The food was delicious, handmade noodles and very fresh ingrediants.

  • 3/5 Jackeline P. 4 years ago on Google • 68 reviews
    Only giving it 3 stars because the food was good. If you don't care about the service then go there for the food, but if you want a whole lunch/dining experience expecting good service then avoid this place. Went there with friends to distract ourselves from stressful days we've had lately (work/family), they took our order, served our food and then forgot about us. We had to call the server to get our bill. A little passive-agressive attitude from the server when I kindly asked if I could take my food to go but if the container was going be too big then it was not necessary (I didn't have much pasta left). She replied "do you want your food or not?" with kind of a fake smile on the face. I smiled back even if I was feeling very uncomfortable. But anyway, the food was good so maybe get it delivered, I think you won't regret it.

  • 5/5 Caleb L. 5 years ago on Google • 50 reviews
    Simply amazing pizza - try it!

  • 5/5 שלונדו �. 1 year ago on Google • 33 reviews
    Excellent home made pasta. Service quick and kind Very friendly to gluten free eaters. Highly recommended !

  • 5/5 Lea A. 5 years ago on Google • 19 reviews
    they welcomed us kindly and the pizza is absolutely delicious. you can see and taste that they use fresh ingredients. The prizes are quiet cheap compared to the other locations, especially regarding to the size of the meal, so i really recommend this spot!

  • 1/5 Isa H. 4 years ago on Google • 12 reviews
    As our 1st choice restaurant was full but we saw the sign outside that they also serve vegan food. so we tried and were positively surprised how friendly the waiter was. But the impression changed as more people entered the restaurant.. I read "passive-aggressive" behavior of the waiter in earlier comments and I can totally agree! 🙄 Absolute no-go!!! And he even got our order wrong when there were only 3 tables occupied.. Not what you need on holidays at all, so cannot recommend 🤷🏻‍♀️

  • 4/5 Roy B. 4 years ago on Google
    Fine good Italian pasta in a very fare price

  • 5/5 Lewis H. 1 year ago on Google
    Great gluten free pasta options

  • 5/5 V A. 1 year ago on Google
    This location closed down over a year ago. They have another location at Muntplein 7, only a 3 minute walk from here

  • 5/5 Paul H. 5 years ago on Google • 2 reviews
    Just had a meal there after a long day walking around Amsterdam. The four of us had a delightful selection of pizzas while sat in their Garden at the back. Staff and service both good. Would happily eat there again to try out other dishes from the menu.


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Amenities


  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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