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Ace & Spyer

Bar Jewelry store Espresso bar Fashion accessories store Watch store

👍👍 Very friendly staff that seems to have been working there for years. They are also very active online and share lots of watch news. The only jeweler who has a personal face for me. After many visits I bought a nice watch in the store. People often mention watch, service, store, shop, Tamarah, business,


Address

Koningsplein 1, 1017 BB Amsterdam, Netherlands

Contact

+31 20 624 0792

Rating on Google Maps

4.20 (31 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: watch (22) service (9) store (9) shop (7) Tamarah (7) business (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mitesh C. 7 years ago on Google • 75 reviews
    Awesome service. I purchased an IWC and an Omega from them. Dealt with Tamara.
    2 people found this review helpful 👍

  • 5/5 Alon Ben J. 8 years ago on Google
    This is the oldest jewelry store in Amsterdam. But, their service is not old at all. It is top notch and the interior is very modern. This is a family owned and run business with many exclusive brands. High-end Swiss watches, fine jewelry and loose diamonds.
    2 people found this review helpful 👍

  • 5/5 Thonis 7 years ago on Google
    (Translated by Google) Very friendly staff that seems to have been working there for years. They are also very active online and share lots of watch news. The only jeweler who has a personal face for me. After many visits I bought a nice watch in the store. (Original) Zeer vriendelijk personeel dat er al jaren lijkt te werken. Online zijn ze ook erg actief en delen ze veel horloge nieuwtjes. De enige juwelier die voor mij een persoonlijk gezicht heeft. Na vele bezoekjes heb ik een mooi horloge in de winkel gekocht.
    2 people found this review helpful 👍

  • 1/5 Francis D. 4 years ago on Google • 8 reviews
    Poor after sale service. I bought a Omega watch in March 2019 at Ace Koningsplein (the watch's worth is more than 6000€). Unfortunately the watch got stolen a few months later. I went to Ace (twice) to ask for a copy of the purchase receipt for insurance claim. After going again and providing the requested information, I never heard back from them. Quite disappointing I must say.
    1 person found this review helpful 👍

  • 1/5 Mihailo R. 4 years ago on Google • 3 reviews
    2 months ago I've ordered a rubber strap for my watch. This went really fast, I was surprised and satisfied with the process. Went into the store to have my strap replaced, and they somehow managed to scratch my watch multiple times. They spent more than 30 minutes on changing the strap, claimed original pin is not the right size. Lugs were badly scratched when they tried to force pins in. Next day, after noticing the scratches, I've contacted them and they essentially accused me of doing those myself with a screwdriver. Manufacturer acknowledged this and replaced my case, but from Ace & Spyer only bad experienced remained.
    1 person found this review helpful 👍

  • 5/5 stefan van d. 7 years ago on Google
    Great personal service and a great experience!
    1 person found this review helpful 👍

  • 5/5 Joop de V. 7 years ago on Google
    My favorite jeweler in the Netherlands. My parents already visited the founder of this boutique in the 1970s when he had his store in de Kalverstraat. The always drove from Maastricht to visit him in Amsterdam to design and manufacture their jewellery. Today I visit him and his sons till today. As they are open seven days a week, I often visit them on Sunday's and always get a great warm welcome with coffee served upon entry. That goes for both their other boutique Ace & Dik as this one. Keep up the good work.
    1 person found this review helpful 👍

  • 5/5 David D. 4 years ago on Google • 315 reviews
    Lovely cafe combined with a jewelry shop.

  • 5/5 Amanda S. 4 years ago on Google • 258 reviews
    Stroopwafel made fresh and piping hot. Simply incredible!!

  • 5/5 Ruth W. 4 years ago on Google • 251 reviews
    Wonderful atmosphere and perfect location with view of the flower market.

  • 5/5 Lucky C. 4 years ago on Google • 159 reviews
    Amazing concept store with delicious stroopwafels and coffee. Got matching custom bracelets here and staff were super friendly and helpful

  • 5/5 Alina M. 4 years ago on Google • 125 reviews
    Nothing for a Diet but worth a sin!!

  • 5/5 Etay A. 6 years ago on Google • 80 reviews
    Great selection, good service, fair prices.

  • 5/5 hagar s. 4 years ago on Google • 45 reviews
    Best stroopwaffel !!! It's a jewelry shop and a coffee place with great stroopwaffel with different flavors!!! Great stop on the way !!!

  • 5/5 Vivek N. 4 years ago on Google • 28 reviews
    Incredibly tasty stroopwafels! Yes, you read it right! Stroopwafels and coffee in a jewelry shop!

  • 2/5 Moniek V. 4 years ago on Google • 26 reviews
    Buying an expensive watch in a shop where tourists eat overpriced stroopwafels that are clumsily baked in a corner? Not to mention the air and the mess. It has nothing to do with “a new concept”, it's just plain old junk selling to tourists. If you can't make it at this location, just close it and make room for something new. This store is a bleak example of the monotonous shopping offer in the center. I will never come here again, not even to another branch. I hope you close soon. You should be ashamed of yourselves!

  • 5/5 Evgeny K. 4 years ago on Google
    Leather

  • 3/5 Stefano D. 6 years ago on Google
    (Translated by Google) Beautiful shop with wide choice (Original) Bellissimo negozio con ampia scelta

  • 5/5 M. L. 6 years ago on Google
    Correct and friendly service.

  • 1/5 Susan D. 4 years ago on Google
    (Translated by Google) January 2020. Note: this store is closed. There is now a tourist business selling waffles. (Original) Januari 2020. Let op: deze winkel is gesloten. Er zit nu een toeristische zaak die wafels verkoopt.

  • 5/5 Matt From U. 5 years ago on Google
    Do you want a no-hassle, risk free and premium experience buying a watch through the internet? Then Ace Jewelers is absolutely the first and only place you should consider. Why? Because the hardest part about doing business over the internet is trust and Ace Jewelers knows how to build trust. But no review of Ace Jewelers would be complete without a shout-out to Ace’s top notch sales manager: Tamarah. Tamarah was an absolute pleasure to work with. I began my watch journey months ago and saw many options throughout the internet. I saw Ace Jewelers had a watch I was interested in and reached out to them via What’s App. I was impressed with the rapid response back from Tamarah. She took the time to understand all my concerns and sent pictures and video of the watch in question. She also took pictures of the box and accompanying documents. I had many questions, which she patiently and painstakingly answered. There was not a single detail of the transaction she glossed over. She patiently answered all my questions and put me at ease. Even when I told her I might need time to explore other options she never reacted negatively. She was kind and understanding. This was a major clue, she was confident enough in her product and her store to know the customer will come back. And come back I did. When I came back she remembered me and we quickly worked to close the sale. We did a video conference where she showed me the watch live. I then confirmed with her all the details regarding customs (e.g. how to value the different portions of the watch movement, watch case and watch strap). She even arranged to take my payment in dollars. The shipment left the same day and arrived the next day in the United States. I paid the customs duty online to the shipping company and the very next day I received a beautifully wrapped package (including a gorgeous Ace Jeweler’s ribbon) with personalized notes from Tamarah and Team Ace. It was beautiful. The watch and box were in MINT condition with everything in order. The presentation of the box goes to show that even when they ship things thousands of miles away they want you to have that special feeling when you open it up. Between the customer service, the attention to detail and the trust engendered I will never consider buying from another company until I first exhaust all possibilities with Team Ace. I even had the pleasure to speak with Alon, one of the owners during this process. He helped put my mind at ease because I had many additional questions and Tamarah was out of the office. Buying watches over the internet can be a risky and stressful process. At the end of the day you never know what you’re going to get. With Team Ace, you know exactly what you will get. And if something goes wrong you can be sure they will do EVERYTHING possible to fix it. You are dealing with real people who care about their reputation and their brand. They are a family business and it really shows. At the end of the day these people don’t just want the sale, they want your business. They want you to look to them as trusted partners for your watch needs. I look forward to building out my watch collection and Team Ace will always be the first stop on my journey going forward.

  • 1/5 Abraham C. 4 years ago on Google
    (Translated by Google) Very strange shop. The most luxurious watch brands are on the door, while cheap brands are inside. The counter is full of cans of soda. There is now a sort of breakfast bar in a shop window, which was full of leftover food. Another corner where something to eat is prepared was also very dirty. And the bald employee who was now there was shouting in his phone. An unclear store that you better avoid. (Original) Hele rare winkel. Op de deur staan de meest luxe horloge merken, binnen zij het goedkope merken. De toonbank staat vol blikjes frisdrank. In een etalage is nu een soort eetbar, die vol lag met etensresten. Een ander hoekje waar iets te eten geprepareerd wordt was ook heel vies. En de kale medewerker die er nu was stond te schreeuwen in zijn telefoon. Een onduidelijke winkel die je beter kunt mijden.

  • 5/5 Aziz O. 4 years ago on Google
    (Translated by Google) Everything fake (Original) Alles fake

  • 5/5 Dik W. 4 years ago on Google
    (Translated by Google) Top case very customer friendly and nice collection of watches (Original) Top zaak zeer klantvriendelijk en mooie collectie horloges

  • 5/5 Ben M. 5 years ago on Google
    (Translated by Google) Good business and very nice helped. (Original) Goede zaak en erg prettig geholpen.

  • 5/5 Peter W. 5 years ago on Google
    (Translated by Google) Passionate staff. Beautiful brands. (Original) Gepassioneerd personeel. Mooie merken.

  • 4/5 Nico L. 6 years ago on Google
    (Translated by Google) Beautiful, safe jeweler with beautiful timepieces (Original) Mooie, veilige, van fraaie uurwerken voorziene juwelier

  • 5/5 Peter van O. 6 years ago on Google
    (Translated by Google) Have had problems with the watchband a few times and received excellent treatment from Ace & Spyer. Excellent service and very friendly staff who always think along with you. (Original) Heb een paar maal problemen met de horlogeband gehad en ben bij Ace&Spyer voortreffelijk behandeld. Uitstekende service en zeer vriendelijk personeel dat altijd met je mee denkt.

  • 5/5 carlos e. 4 years ago on Google • 1 review
    I would just like to say thanks to Ace jewelers and Tamarah For my purchase of my tag Heuer watch. Tamarah was great helping me and Ordered my watch on Wednesday and had it shipped to San Diego receiving it on Tuesday. The watch is one of the most expensive things I’ve ever bought and it’s absolutely gorgeous I really appreciate their help and professionalism thanks to Ace jewelers


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