AVOID. The facilities may be nice, but they are incredibly unprofessional on the admin side and do everything to keep you paying - ignoring membership cancellation requests, slapping you with delay fees for no reason etc. They're very hard to reach as well, you have to e-mail and pray they respond to you within a reasonable time (my issue has been going on for months now). Just find another gym, this place is really not worth the stress.

This gym has been my go-to place for the past 3 years. Modern equipment, friendly staff and members and an encouraging system to measure yourself and consult a dedicated staff. There are many lessons options like spinning, functional, outdoor Bootcamps and Pilates. Thank you for allowing me to get into a healthier habit 🙌

Really unfriendly staff. I went for the one day trial to understand if i will be starting my work out there. Upon quick introduction in gym facilities they gave me a card for the lockers. So in the mid of the training one of the employees came to me in quite rude way and said that it is not allowed to have a tank top on! He asked me to put a t-shirt and I told him i don't have with me and that it is my first time and his colleagues at the reception didn’t mention that. I wasn't the only one with no t-shirt so he explained me that is allowed in the group lessons but nowhere else due to the fact that is hygiene rule as is not allowed when using the equipment. I responded to him that for hygiene reasons is necessary to use a towel. He responded that that's true but towel is not always used from all....This is why a t-shirt is required! So i had to leave the gym.... Apart from this when exiting the gym, it appeared that they have some other rules like how to enter/take the temporary locker card, which is not followed from all gym employees. So when i mentioned my comments as a cuatomcu prior leaving about following the rules, the response i took with really rude way was ''have a nice day"= leave the gym now...One of the worst experiences ever i i had with a gym...

It's been TOO busy the last months. You spend more time waiting for a mavhine tobe available than working out. They should draw a limit in new subscriptions

Current shower situation. Not worth the money. Place is overcrowded

Loving this gym, that has excellent facilities, cosy café, saunas, cycling rooms. The gym itself has a lot of free weights and large mirrors. And panoramic windows. Friendly staff.

It's been 2 months since I cancelled my membership, in person, and they are still taking money from my account every 4 weeks and say they are too busy to process my cancellation! I've never heard such nonsense anywhere.

How is there no accessible water fountain at a gym?! Probably the most distressing bathrooms I’ve ever experienced. No shower doors and a water timer that shuts of every 8 seconds. Terrible front desk and customer service. They are not at all expat friendly.

Great gym, good opening hours, friendly staff

Just avoid this club, firstly, you will be “motivated” by random unfamiliar trainers that you should know Dutch (sick! Is it language school??), and then when you decide to cancel your subscription, you will be billed with hidden fees!

The friendliness of the staff is unfortunately not enough to make up for the unclean facilities. the gym starts to get overcrowded, gents dressing room stinks, so do the wc facilities, there is dirt around the toilet; of the four water basins one doesn't work already for three months, at least; there is mould around the basins...the toilet facilities at the ajax arena are cleaner than the ones at this sportcity location. Also, i preferred that in the past gents had to wear t-shirts with sleeves for sporting. now it seems to be acceptable for the gym to allow gents wear sleeveless shirts, sweating a lot and making the gym look unhygienic.

Tuesday leg day 👍

Gym is nice but bad shower

I have to say the gym is actually pretty nice. Lots of equipment and it’s new as well. It would make more sense to have some more space around the weight lifting area. Apart from that stuff seems friendly. I haven’t tried to cancel my subscription yet so I’m holding off one star until that.

The cafe is very nice You can have a nice healthy meal post workout with not a guilty feeling😃

Good enough gym. The plates and dumbbells were a bit mismatched and tired. Squat racks aren't bolted down. The techno gym equipment looks very smart and the gym layout is great. The dedicated functional training area in the middle is awesome 👍

Great. Super friendly staff. Free parking. Amazing 😊

Awesome gym. Super helpful staff too. Def worth becoming a member.

Extremely unprofessional staff on reception. I wanted to subscribe however the person was so unhelpful that I decided to look for another gym.

Have been going there 3 years now. Staff are very friendly in my experience, instructors mostly very good and this sportcity is well maintained. You get access to the national chain, which is handy if you travel for work. Things to improve: weekend closing hours and add more classes outside of 9to5 regular office hours - the classes are often fully booked so there is demand. They also do not have mirrors and do not allow tank tops in the free weights are. I guess it is to make the gym not attractive to a certain group, which they fear will scare off other visitors. Good price/quality

Large gym, but with a clear personal touch. Lots of group classes. Very nice restaurant with vegetarian food connected to the gym- eat-in and takeaway.

I'll say it again: such a great gym! A very diverse audience makes the threshold low. No show models with the latest outfits, but exercising, that's what it's all about! Nice staff and delicious coffee!

The Gym itself is lovely, with great facilities, however we joined this gym for the childcare option so that we could workout while having a young family. This is not a possibility. Childcare is very limited, exclusive, and the timing does not align with any of the yoga/spin/work out classes offered.

Really nice gym, pretty large and has a lot of variety in machines, free weights and classes. The people are nice and are pretty chill and will always help you with this you are not sure of

Nice gym. With a lot of space and machines. Not full and nice Café with healthy snacks.

A great open space to work your muscles on different machines. Many group classes and friendly, experienced staff. They also have a spacious cafe with decent WiFi and serve you one of the best cappuccinos in Amsterdam.

Nice one, good equipment, nice crowd They had a steam room

Great place to work out and wonderfully kind staff.

If you're looking for good service, this is definitely not the gym for you. Highly recommend you look elsewhere!

Can recommend the personal trainer Dave Rijkaard. He is very friendly, professional and figures out quickly where your areas of improvement are. We are doing couple personal training and it works very well. He always finds the right exercises and combines his training with fun. Well done buddy.

The gym is clean and has a lots of new equipment. They offered me a week pass while visiting Amsterdam and it was 100% worth it

Great gym! Enough space to work out and not overly crowded in the evening

Great gym great atmosphere great motivation for better life

Laid-back and cozy. Friendly staff and patrons.

Unhelpful extortionists. After two years of no longer being a client, they sneak their way back into your life and try to charge surprise fees which is most likely due for the months when they were closed during Covid and receiving government aid (no information over this is ever given). No communication or help on their part whatsoever on how to deal with this situation. Get ready for they will send the collection bureau after you. Looked around and I am not the only ex-customer in this situation at the moment. Everyone, just go to basicfit, instead. Hey sportscity! Now that I put this up here for the world to see will you be more willing to try and solve our issue?

Great gym, nice staff and JOCY (lunchroom) is a great additional! PS - @ Marius, you rock the place!

About 3 month ago, I revoked my membership in less than a week after signing up. However, not only they took the membership fee from my account and never paid me back, they keep sending me reminders for paying my monthly membership fee! I sent them multiple emails, I paid a several visits to the gym and had an over counter long conversation with the ppl there but so far no answer, solution etc! The staff are unfriendly and they don’t even bother to listen to whole story and give an answer!

Clean, nice staff, plenty of equipment, never overcrowded. No idea what other commenters are complaining about. I cancelled because I'm moving abroad, and that went without any issues (and no hidden fees!) Never did group lessons, only trained by myself and with a PT.

SportCity Wibautstraat has one of the best gym atmosphere in Amsterdam. The subscriptions are decent for what you get and the people who work there are prepared to help you when you need it, but you have to ask, even if they might seem busy. The new food and drink bar is also great and has nice variety of healthy food and drinks.

Great gym.. lots of contactless systems in place. Good crowd.

Great place, very clean and friendly environment

Body pump lessons are incredibly crowded, unfortunately. Since a few months is not nice anymore as its very full. Reason to consider leaving.

Went to the BBB workout with Marloes on tuesday at 10. Worst gym experience i have ever had. She got mad that no one was listening to her and that the level was very low. Without warning she would relocate my hands and feet while i was using them for stability. Halfway through the class she turned her microphone off and started doing floor exercises with one person. The rest just had to look and mirror. Then she got mad nobody was doing it right. Towards the end she came to me to correct my form and got angry at me so i just left. Four other people walked out of the class earlier as well.

I signed up while overseas for a month, and requested the shortest possible membership with no autorenewal. I paid for the membership up front, in full. When I got back to Australia, I started receiving emails from a debt collector about a 5 euro unpaid balance with the gym. Go elsewhere!