1/5 Nikitas Marios K. 1 year ago on Google • 23 reviews
I
bought
an
engagement
ring
from
Steinberg.
The
ring
is
beautiful
and
I
think
that
they
have
fair
prices
(for
a
non
online
store)
but
there
are
some
things
which
I
cannot
neglect.
I
would
have
been
more
satisfied
if
they
were
more
honest
and
more
careful
with
what
they
promise.
In
our
first
discussions
the
sales
lady
stated
that
they
are
flexible
with
the
shapes
and
the
designs
of
their
ring
bands
and
that
if
I
want
to
apply
any
minor
change
then
the
jeweler
will
be
able
to
make
it.
After
I
made
an
advanced
payment
for
ordering
the
diamond,
the
behavior
of
the
sales
lady
changed.
She
was
trying
to
convince
me
(sometimes
by
using
some
poor
excuses...)
that
it
is
not
a
good
idea
of
applying
any
small
changes
to
the
ring
band
and
generally
she
was
very
reluctant
in
deviating
from
the
shapes
and
they
designs
that
they
have
in
their
rings
collection.
I
was
not
so
annoyed
by
the
above
fact
as
much
as
I
was
from
the
fact
that
I
ordered
an
inscription
on
the
ring
(for
which
I
paid
extra
50
euros)
and
they
delivered
it
with
the
wrong
font
(which
I
specifically
requested
via
an
email
exchange).
The
worst
part
from
it
is
that
they
told
me
that
I
will
have
to
pay
90
euros
extra
if
I
want
the
inscription
to
be
fixed.
That
was
a
big
foul
from
their
side.
EDIT
We
also
bought
our
wedding
rings
from
them.
Upon
this
purchase,
the
seller
mentioned
that
the
cost
of
resizing
a
ring
(in
case
it
comes
larger
or
smaller)
is
50
euros
and
that
there
is
no
cost
for
cleaning
them.
Our
rings
came
larger
but
due
to
the
fact
that
we
received
them
few
days
before
the
wedding
we
postponed
their
resizing
for
the
future.
When
we
visited
Steinberg
for
the
resizing
my
ring
and
for
cleaning
my
wife's
engagement
and
wedding
rings
(her
wedding
ring
didn't
need
at
that
moment
resizing),
they
mentioned
that
the
cost
of
resizing
my
ring
is
180
euros
and
the
cleaning
cost
of
each
ring
is
30
euros!
Regarding
the
resizing,
when
I
asked
why
the
cost
is
not
the
one
the
seller
originally
mentioned
us
(50
euros),
their
excuse
was
that
the
ring
had
to
be
adjusted
by
2
and
a
half
sizes.
One
thing
that
surprised
me
was
that
the
set
for
measuring
the
size
of
my
ring
used
during
my
second
visit
was
way
different
from
the
one
used
during
my
first
visit.
In
the
first
visit
they
gave
us
a
general
measuring
set
for
both
me
and
my
wife
despite
the
fact
that
we
bought
different
types
of
rings.
During
the
second
visit
they
gave
me
a
set
specific
for
the
type
of
my
ring.
This
makes
me
think
that
during
our
first
visit
we
were
given
the
wrong
measuring
set
(on
purpose?)
and
that
is
why
we
got
rings
of
wrong
size.
Regarding
the
cleaning
cost
their
excuse
was
that
their
cleaning
equipment
was
broken.
This
was
a
cheap
lie
because
another
couple
(friends
of
ours)
who
bought
also
their
rings
from
them
recently,
upon
picking
up
their
wedding
rings,
they
were
informed
that
cleaning
services
cost
30
euros
per
ring.
At
the
end
of
this
second
disappointing
meeting
the
service
lady
mentioned
that
her
manager
will
call
us
but
we
never
received
a
call.
In
a
nutshell,
this
a
very
untrustworthy
company.
It
lies
to
its
customers,
it
refuses
to
fix
its
own
mistakes,
it
tries
to
make
money
on
its
own
mistakes
and
it
offers
fake
services.
I
really
regret
spending
thousands
of
euros
on
them.
I
suggest
to
people
that
they
want
to
buy
an
engagement
ring
or
a
wedding
ring,
to
avoid
this
place.
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