5/5 Aaron C. 2 years ago on Google
Thanks
Brandon.
The
whole
experience
was
on
the
verge
of
disaster
until
this
guy
took
the
time
to
acknowledge
me.
They
definitely
earned
a
repeat
patron.
This
is
going
to
be
a
negative
5
star
review.
Didn’t
have
the
heart
to
‘Neg
em
after
speaking
with
Brandon.
I’m
going
to
keep
it
constructive.
When
no
one
is
responsible,
no
one
can
be
held
accountable.
I
say
this
because
“waiting”
the
tables
is
a
group
effort
here.
This
allows
some
of
the
staff
to
coast
leaving
the
“try
hards”
to
pull
the
cart.
To
gain
refills
or
service,
you
need
to
“flag”
down
someone
in
a
Karl
Strauss
Shirt.
I’ve
never
had
so
many
people
duck
my
eye
contact
outside
of
middle
school
dances.
Eventually
the
“Try
Hards”
will
burn
out
and
find
a
more
rewarding
experience
else
where
leaving
the
loafers
destroying
the
service
in
their
wake.
Tipping
before
you
ever
experience
the
service
of
the
staff
is
absurd,
I
tipped
20%
because
well
it’s
customary
and
I
realize
it’s
important.
Outside
of
Brandon,
I
would
have
lowered
that
significantly
due
to
the
level
of
service
we
received
varied
DRASTICALLY
from
person
to
person.
Brandon?
30%
the
random
dudes
who
ducked
every
single
eye
contact
even
going
as
far
as
to
completely
ignore
me
as
I
talked
directly
at
them
while
they
walked
by-
probably
busy.
No
idea.
We
had
to
create
several
orders
-
which
is
inconvenient
but
overlook-able.
Every
server
that
took
the
time
was
fantastic,
the
several
members
of
the
team
who
would
rather
loafer
around
chatting
could
be
unscheduled
tomorrow
and
I
promise
not
a
single
patron
would
know
the
difference
-
only
the
person
pressing
go
on
the
ADP
“Run
Payroll”
Button.
Either
way
food
was
fantastic,
service
once
I
was
aware
of
the
situation
was
manageable.
(
You
definitely
have
to
“pick
one”
and
let
the
loafers
coast
through
their
shifts)
Excellent
food
and
drink
highly
recommend.
Also
should
be
noted
if
your
here
with
your
buddies
I
don’t
believe
you
will
experience
this
as
each
buddy
will
have
their
own
ordering
experience
and
beverage
delivered
promptly.
What
runs
astray
is
treating
this
place
like
your
traditional
restaurant.
Peace
✌️
1 person found this review helpful 👍