Great place! And great quality food.

Les prix sont assez élevés mais sont cohérents avec le prestige de l’hôtel. Cependant, le personnel du bar est extrêmement condescendant, l’accueil a été désastreux. Je n’ai pas pour habitude d’écrire des commentaires sur les bars que je fréquente, c’est pour dire à quel point nous avons senties que nous étions pas les bienvenues. Heureusement, le personnel à la réception était très accueillant.

Live from the terrace: deplorable service, dirty glasses, long wait while the terrace is empty. They changed our glasses but in return they took back the opened bottle. Response from the waiter when told that the least he could do was to leave it: “for what reason?”. So the reason is simple, a dirty glass in a 4-star hotel at €8 for an orangina seems to me to be the least we can do. Is pettiness on the hotel school curriculum? Is this the establishment's policy?

Nice and relaxing terrace for a daytime drink. Attentive waiting staff. Well made cocktails.

The site is obviously magnificent. I was just disappointed by the choice offered in the morning to "have tea". Ice cream is not offered before midday (?). Fortunately, by insisting a little we were able to get some. There are no ice cream sundaes! Furthermore, no gourmet sweets offered (madeleines, financiers, muffins, etc.), just croissants or pain au chocolat. It would be nice to have a menu with pastries, etc. even in the morning at 11 a.m. to spend some delicious time with friends. However, this is not what is missing on the dessert cart at the brasserie...

Very intimate place where you can admire Lake Annecy from a covered and heated terrace. The service is pleasant and discreet. The snacks are very good (especially the pulled beef pitas and the Savoyard fondue cromesquis). The same goes for pastries which are excellent!

(Translated by Google) I went with two friends to have a drink in this bar with a luxurious setting. We were very well received despite our hiking outfits which contrasted with the prestige of the building. The service was pleasant. We were able to enjoy a wonderful musician who was humorous. What a pleasure ! A little luxury within everyone's reach. In short, thank you! (Original) Je suis allé avec deux amies prendre un verre dans ce bar au cadre luxueux. Nous avons été très bien accueillis malgré nos tenues de randonneurs qui contrastaient avec le prestige du bâtiment. Le service était agréable. Nous avons pu profiter d'un merveilleux musicien qui faisait de l'humour. Quel plaisir ! Un petit luxe à portée de tous. Bref, merci !

More than one hour waiting time for drinks and fries. It isn't that busy.

Excellent service

(Translated by Google) 30min wait, the 6 servers ignored us. I had to move to order, in order to finally have hot beers in bottles, more beers on tap, more lager in bottles. Not at all up to the spot. And the note for 2 beers too expensive for this masquerade !! (Original) 30min d'attente, les 6 serveurs nous ont ignoré. J'ai dû me déplacer pour commander, pour au final avoir des bières chaudes en bouteilles, plus de bières pressions, plus de blonde en bouteilles. Pas du tout à la hauteur de l'endroit. Et la note pour 2 bières trop cher pour cette mascarade !!

17€ un Spritz sans rien à grignoter ! C'est vraiment trop cher, malgré l'endroit magique !

Pour le prix des consommations un minimum de mise en bouche devrait couler de source Nous avons été obligés de demander 3 fois pour obtenir 5 olives et quelques noix de cajou 🥴👎

Nous avons eu la chance et le privilège d'être accueillis et servis par Margaux. Cette demoiselle est rayonnante, nous avons passé un agréable moment grâce à elle. Merci

Super sympa,ouvert des 09.h du matin

(Translated by Google) Very nice place to have a drink with friends facing the lake. Tomato juice is delicious! (Original) Endroit très sympa pour voir un verre entre copines face au lac. Les jus de tomates sont délicieux !

(Translated by Google) We ordered 2 squeezed lemons and a squeezed orange I'm sorry but used to squeezed lemons (we live in Menton) it was Pulco a shame at 12€ a glass!!! I didn't say anything because our friend is a client (Original) Nous avons commandé 2 citron pressés et une orange pressée Je suis désolé mais habitué des citrons pressés (nous habitons Menton) c'était du Pulco une honte à 12€ le verre !!! Je n' ai rien dis car notre amie est cliente

(Translated by Google) Friendly and pleasant place on the shores of Lake Annecy. Very nice staff. (Original) Lieu sympathique et agréable au bord du lac d'Annecy. Personnel très gentil.

(Translated by Google) Superb place and very warm welcome. (Original) Superbe lieu et très bel accueil.

(Translated by Google) Same experience. The waiter ignored us for a while and occupied tables next door, after which he went to clear the busier tables. Not a word, not a look. Time has passed, no one came to take our order. Given the fifties white shirt and cigar in the beak, I guess we, t-shirt and sneakers, do not match the expected audience in such a facility ... We went to spend our money elsewhere. 🙂 (Original) Même expérience. Le serveur nous a ignoré pendant un certain temps et des occupé des tables d'à côté, suite à quoi il est allé débarrasser des tables plus occupées. Pas un mot, pas un regard. Le temps est passé, personne n'est venu prendre notre commande. Vu les cinquantenaires chemise blanche et cigare au bec, je suppose que nous, t-shirt et sneakers, ne correspondions pas au public attendu dans un tel établissement... Nous sommes allés dépenser notre argent ailleurs. 🙂

(Translated by Google) The place is certainly beautiful and fortunately for them because the service is absolutely deplorable. The waiters are not pleasant at first, even if we stay in the hotel. The server's holding us forgot our order, let it happen to everyone. He comes to ask us again 20min later. After a long wait drinks finally arrive with an error on that of my husband. Instead s apologize and bring us good drink server told us that it is our fault and we ensure that it's not wrong. All this on a really aggressive tone. Fortunately with a little insistence good drink finally arrived after several minutes of waiting. In addition to all these inconveniences the terrace is dirty (fries and waste on the ground). The price is really exorbitant for the quality of the service (s is expected to pay well and n would have been no problem if everything was up to par.) (Original) Le lieu est magnifique certes et heureusement pour eux car le service est absolument lamentable. Les serveurs ne sont pas agréables dès le premier abord et ce même si nous residons dans l'hôtel. Le serveur s occupant de nous a oublié notre commande, passons ça arrive à tout le monde. Il vient nous redemander 20min plus tard. Apres une longue attente les boissons arrivent enfin avec une erreur sur celle de mon mari. Au lieu de s excuser et de nous apporter la bonne boisson le serveur nous dis que c'est de notre faute et nous assure qu'il ne s est pas trompé. Tout ça sur un ton vraiment agressif. Heureusement avec un peu d insistance la bonne boisson arrive enfin après de longues minutes d attente. En plus de tous ces désagréments la terrasse est sale (frites et déchets au sol). Le prix est vraiment exorbitant pour la qualité du service (On s attendait à payer cher et il n y aurait pas eu de problème si tout avait été à la hauteur.)

Given the location, one could expect decent service. No staff even though the bar was open and the room was crowded. We order 2 croque monsieurs and 1 pâté-en-crust: the croques are cold, the pâté-en-crust of the day is made up of 5 mini cocktail slices (22€ per pâté). We would have liked to reheat the croques, but no one in the dining room. When paying, we specified it and the waiter replied (ah okay). No empathy and 80€ for finger food. Just stealing! Move on, there are much better places in Annecy!

If you go on the terrace and ask for a parasol 3 times in the heat at 30 and in the sun, we will tell you that the 5 parasols have technical problems. The servers were great, unfortunately the management needs to change.

Terrible service. 3 servers for 0 service. No one greeted us to place us at the table. At the end of our dish, no one offered us dessert. After 1 hour we asked for two coffees, these were not even ordered by the waiter in the kitchen. It was another waitress who started the service who came to apologize for the inconvenience we still waited 1 hour for a coffee. Never seen before, so congratulations to you for this first experience of non-existent service.