1/5 fatima 2 years ago on Google
Rooms
are
fine,
a
little
old.
Cleanliness
is
good.
However,
one
incident
that
was
very
shady
and
completely
ruined
our
experience
is
after
we
checked
out
heading
to
our
car,
the
receptionist
lady
spotted
my
father
(carrying
is
handbag
that
had
all
our
important
belongings
and
passports)
and
kept
mumbling
and
repeatedly
asking
for
the
room
cards,
mind
you
that
we
have
never
been
to
a
hotel
that
asked
for
the
room
cards
after
checkouts.
She
was
speaking
with
a
very
low
voice
that
my
father
had
to
lean
forward
to
listen
and
within
seconds
his
handbag
disappeared.
My
father
immediately
noticed
and
immediately
ran
across
the
lobby
to
find
the
bag.
Luckily,
he
found
one
of
the
staff
members
(wearing
the
hotel’s
uniform)
holding
the
bag
from
a
distance.
When
my
dad
approached
him
he
was
speaking
Russian
and
was
suggesting
that
it
looked
like
his
bag
although
he’s
a
staff
member
and
most
likely
he
wouldn’t
be
standing
by
the
reception
line
with
a
handbag.
It
was
very
disappointing
that
a
hotel
as
such
has
staff
that
would
play
that
game
on
their
residents.
Please
stop
targeting
Arabs
and
assuming
you
can
have
a
go
at
them
and
their
personal
belongings.
God
knows
what
would
have
happened
if
my
father
didn’t
spot
him
from
a
distance.
I
would
not
recommend
a
stay
in
this
specific
hotel
just
because
of
these
untrustworthy
staff.
I
must
also
say
that
the
only
positive
services
are
the
PCR
tests
service
in
the
hotel
which
eased
the
process
so
much.
The
doctor
was
great.
And,
the
meals
in
the
lunch
room
were
fine
as
well.
However,
not
worth
going
back
there
at
all.
(To
Rixos
Downtown
staff)
Please
check
your
CCTV
around
9:45-10:10
AM
03/08/2021.
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