Kadına şiddetin bir örneği bu mağazada yaşanmıştır. Ürünü satana kadar kibar bir tavır gördüm. Aldığım ürün için kısa bir süre sonra tamirat gerekti ve benden tamirat için fazla bulduğum bir ücret istendi. Ki hiçbir kuyumcu kendi ürünlerinin tamiratında bir kere bile para istememiştir. Parayı vermeyeceğimi,bu ürünün arkasında durmaları gerektiğini söyleyince 'ben bu mağazanın sahibiyim yapmıyorum tamiratını ' gibi nahoş bir tavırla beni kovacağını söylemiş, güvenliği çağıracağını söylemiş , neredeyse üzerime yürümüştür. Ben iyi eğitimli görgülü bir insan olarak hayatımda ilk defa böyle bir saygısızlık yaşıyorum. #kadına şiddete son#

My experience with this company is quite complementary to the negative reviews that have been already listed here. We were a frequent customer of this jewellery due to the nice jewelry they sell here. However, after having bought various items, the ‘premium italian’ quality is no where to be found. They tell you that their jewelry is produced in Italy and therefore is ‘premium’ and more expensive. I can tell you one thing; if a Turkish sales representative tells you it is produced in Italy, it is most likely produced in the exact same neighbourhoud as where the jewellery is located. Therefore, don’t ever buy their smooth talks about their ‘italian products’. However, moving on about the quality; a Hermes ring (2700 tl) and a Hermes bracelet (7000 tl), the quality was so poor, that both were immensely damaged after wearing them for the first time. You hear it correct, one time. We went back and got a refund for the Hermes bracelet and we sent the Hermes ring for repair. This repair, took about 4 weeks. They told us that it would take 2 weeks max, however, that was not the problem. When we came to pick up the ring, we didn’t find any differences concerning the ring’s damaged places. They were still as damaged as before. When I told the sales representative, called Batuhan (the most nasty sales represantative you will ever come across as he manipulates you with his nice words when buying but changes into a irrespectful person after the purchase), he disagreed and told me that the ring was repaired and that it was not damaged anymore. You can find the pictures attached and you can judge for yourself. I politely disagreed with him and told him I wanted it to be repaired. However, according to him, this was not possible as nothing more could be done to the ring. I was not pleased with this as he promised us that the big H would be replaced if necessary, however, this was not the case as Mr Batuhan is not as nice as before the purchase. As I did not agree to his conclusion, we continued fighting verbally and things got unpleasant. I showed utter respect when I showed that the ring was still damaged, but did not receive any as they already had my cash. This shows what kind of store this is, definitely one you should avoid. Spare yourself some time and money and go buy your jewelry somewhere else, not at these ungreatful thieves. PS. They claim that most of the negative reviews are placed by fake accounts and are fake scenarios, I can confidently tell you that these are not fake and should definitely be taken seriously. They will definitey recognize my name and will also comment on my review, so don’t worry about its validity.

My fiancé bought an engagement ring from Hazel Juwels that I've been wearing for 3 weeks now. The quality of the jewelry they sell is ridiculously bad. There's already a stone fallen of my engagement ring, it shouldn't have happened for the money we spent on it. We have now for the 3rd time received poor quality jewelry from this jewelry store. Including a bracelet, ring, and now my engagement ring. They are not customer friendly at all and quality is no where to be found.

Kulak deldirmek için gittim ve 35 tl oldugunu söylediler, yan mağazada 25 tl idi ama küpeleri kalmamıştı. mecburen kabul ettim oturdum, ve aradaki 10 tl farkı kendilerince HAKLI göstermek için bir yığın sebep anlattılar. sebeplerden biride krem kullanıp sprey sıktıklarıydı. peki dedim işlemlere başladı.. kullandıgı kremin son kullanma tarihine bakmak istedim ve tarihi geceli 1 YIL olmuştu. ve o kremi benim kulağıma girecek olan küpe iğnesine batırdı. kalktım ve gittim. giderken yaptıgınız cok yanlış demem içerideki herkezi alevlendirdi.. hepsi birden ustüme cullanmaya kalktı. Rica ederim böyle kalitesiz insanlarla alışveriş yapmayın.

Wow. Such great ratings for so poorly offered services. The ratings are faked. you can see that by the german comments. These are about hotel-experiences... which doesn't have anything to do with jewelry. What's wrong with hazel jewels??? Well, their business understanding is quite ethical questionable... doubled, tripled prices...have a look on the comments by the locals. Im sorry Hazel, your products are good - but your behavior is somewhere else at the underground level.

Great experience , I ordered diamonds. For my future wife s ring . Good quality good service . Batuhan is nice guy , he works with passion and transmit it .I won’t hesitate to work with him again .

I bought a pair of earrings with emeralds and diamonds here and my wife crazy about it. I highly recommend this place because service is excellent throughout. thank you Hazel Jewels .

After having bad experience buying a piece of jewelery from Antalya Jewelery stores, I went to this store by accident and right away, I noticed the difference in their products but more importantly in their prices.I bought a beautiful set with rubies and diamonds and unbelievably with great price. So far, I have bought and ordered many more pieces.

Bought a pair of earrings with diamonds here and had the most wonderful experience. They offer super quality for price.A must visit place in Antalya. Appreciated👍

Iki kez alışveriş yaptim takıları cok modern ve çeşitli, oldukça kibar ve yardımcılar, ayrica fiyat konusunda da yardimci oluyorlar, tekrar yolum düşer muhtemelen:) tavsiye ederim

Disappointing Experience with Unhelpful Staff and Poor Product Quality I recently had an unfortunate experience at Hazel and I feel compelled to share my disappointment. From the moment I entered the store, I was met with a lack of respect and unhelpful behavior from the staff. Their attitude was dismissive and uninterested in addressing my concerns or assisting me with my inquiries. Furthermore, the quality of the products I encountered was far below my expectations. The jewelry appeared to be poorly made and lacked the craftsmanship and attention to detail that one would expect from a reputable store. I found the overall selection to be underwhelming, and the prices did not align with the subpar quality. I believe it is crucial for a jewelry store to prioritize customer service and offer products of high quality. Sadly, my experience at Hazel fell short on both counts. I left the store feeling frustrated and let down by the level of professionalism and the lackluster product offerings. I hope that this review serves as constructive feedback for the management of Hazel Jewellery Improvements in staff training, customer service, and product quality would greatly enhance the overall experience for future customers. ---

This boutique has lovely jewellery. The staff and service is also very good. As tourists, it was hard for us to find a place we felt we can trust. Well, if you ever in Antalya, you can trust the quality of Hazel products. Is the only boutique in Antalya with a GIA certificate. Batuhan works with passion and will advise you the best.

Great service and the jeweller guy and women both were diamond expert graded by HRD antwerp. They sell diamonds graded by Gemological instute of america and HRD Antwerp , which is very rare in Antalya. I can recommend you one hundred percent also they have amazing designs beyond your dreams..

Я купила здесь сережки, но когда пришла выбирать колье то колье которое нравилось мне застежка была спереди где кулон, и там где цепочка была припаяна к застежке было криво и это все спереди, они без конца говорили что это итальянмкие украшения, но изза деффекта я не стала брать и они резко насали грубо со мной разговаривать и опять повторяли что это италия, так разые они не должны быть совершенными тем более что это спереди украшения, если не берёте сразу показывают вам характер и грубят

Kibar, bütçeye uygun teklifler ve hızlı hizmet👏👏🙏👍Teşekkür ederim

Eskiden pırlanta almak için istanbula giderdim, artık gitmiyorum bu mağaza sayesinde

10 seneden fazladır alışveriş yaptığımız aile kuyumcumuz, kişiye özel tasarımda da çok iyiler

(Translated by Google) A very professional jeweler where you can feel the warmth of the tradesmen. (Original) Oldukça profesyonel fakat esnaf sıcaklığını da hissedeceginiz kuyumcu

Kurumsal mağzalara göre hem çok daha fazla çeşit var hemde fiyatları daha uygun ve kaliteli

Hmm

wide selection of diamond statement rings .good quality and good people

Buranin hizemti mukkemmel hepsine cok tesekkur ederim