I do not recommend this hostel, but I’ll lay out the point here and you can decide. The location is awesome. If you’re coming on the Keisei Skyline, Nippori is pretty much the first stop into Tokyo from the Narita Airport. The hostel is conveniently close to the Fabric Town, if that is one of the purposes of your stay. Nippori is an old area of Tokyo, and there are many shrines and places of interest to visit on the other side of the train station. Inside the lobby, there resides a very cute owl. However, the stay itself was not comfortable. I guess you get what you paid for, and in this case it really showed. The female floor is on the third floor, and the showers are in the same room, to the back. The room smelt damp. The mattress was thin and I spotted a suspicious dark spot underneath the thin sheet on the mattress. You cannot expect spotless for the price but you can definitely tell they don’t pay attention to cleanliness. While I was there, it was clear the operation was a family-run business, as the operator/owner argued with his daughter and her college friends over pay in front of guests. They probably assumed the guests didn’t speak any Japanese? But there were definitely Japanese people staying at the hostel as well, so it was odd. All in all, if you’re after a cheap place to stay in Tokyo, you cannot beat the price, and there were no bed bugs that I could see, but if you can afford it, go elsewhere. PS - it would seem from the hostel’s reply that it’s not a family-run business, which would mean that the college-aged looking girls asking for their pay and wanting better pay are just workers at the hostel. For the sake of professionalism, I’d recommend that such discussions take place not in front of guests in the future.

The rudest Japanese I have ever spoken to. Will cancel your reservation without any reason. Many better places around to stay at.

Very rude customer service. Be ready to puke blood when they do reply you after more than 3 days. Don't bother asking questions. They will tell you to check it yourself and talk down to you like a child. There are better places around compared to this hostel.

The only reason I gave 4 stars is because the futons are a little thin, especially in the middle where people usually sleep. That aside, the staff is very friendly and accommodating. Rooms and facilities are clean. Location is amazing. Walking distance for multiple public transit lines and easy to get to and from the airport. This is the second time I stay with them and I would happily book here again. I love the owl mascot they have.

location is convenient: 400 meters away from train station, supermarket nearby. Actually, the place is more like hostel than hotel, shared toilet, bunk bed, towel for hire. In-house facility is standard plus shared microwave oven and inducible stove. Lobby area is open on specific time but can be closed early without prior notice. when you reserve for private room, it is just closing the dorm for you, so don't expect much with the hostel-style dormitory. The minus score apart from overstatement as a hotel, the room is poorly ventilated and designed. moreover, I met little friend COCKROACH in my bed on the first day. each bed has its own lamp, electric outlet, mirror. some beds need to get in from the foot of the bed and crawl in to the tunnel (or rudely coffin), caustrophobic people please go away from this hotel. Due to wooden structure, every time you walk or move in your bed, noise is unevitable. For consideration of travellers planning for dormitory bed, there is no locker for you... good luck!! In other aspect, receptionist is informative and polite with good English. Little owl welcoming you is charming. And there is tea/coffee/water/juice dispensing machine for free use. worth for money 3/5 cleanliness 3/5 location 5/5 staff 4/5 comfort 1/5 facility 3/5

Towels/toothbrush not included. Futon could have been thicker and comfortable. They provide refrigerator, microwave, electric kettle. There's also a water/coffee dispensing machine. This place is good for it's price. Your hostel experience also depends on people you are sharing your room with (When they check-in•check out and how well they use common facilities)

Very near Kesei Skyliner Nippori line and Nippori station. Don't pick the upper bunk bed it's very hard to climb to. Decent place for solo travelers.

Hotel Owl Tokyo is definitely a high tier hostel. The beds and amenities are good quality, and I found myself having no issues going through the normal shower, teeth, and bed routine I'd go through at home. If I had to give one complaint however it would be that some of the beds creak way too loudly, and some of the lower beds have curtains that sit too low; these issues did not personally bother me however. The lobby is cozy with a small range of drinks available both through a free drink machine, and also two vending machines within the hotel. A TV and computers are also available in the lobby. And most notably a real live owl sits in the lobby too (One of the cutest things I've ever seen). Hotel Owl is also at a good location - the nearest train station is two minutes away and there are many stores nearby, including some Family Marts. Overall I very much enjoyed my time at the Hotel Owl, and will likely be looking at coming here again during my next visit to Tokyo. Just remember, that should you choose to stay here, it is a hostel and so you should definitely bring some ear plugs and an eye mask as you would for any hostel.

Great pleace for one night. It's very clean place with nice atmosphere. Time in lobby hall is great. Owl don't like to be touched. Hotel service is good. Beds are really hard not in my style. Capsules are big enough for tall(180cm) person. Ear plug is must have if you are light sleeper.

Very friendly staff. Can't remember if they advertised air conditioning but can tell you there was none so try to get a bottom level bunk as the top level gets extremely stuffy. Everything is very neat and clean but as I'm a westerner I found the futon to be just too uncomfortable. Other accommodations futons were a tad thicker and combine a thin futon with hardwood flooring it was just too hard. Again not used to it so maybe it won't be so bad for others. Relatively quit and they offer free hot drinks down stairs. Would stay again just on a lower level bunkbed. Also great location to the station!

When it comes to capsule/shared hotel room, it really depends on the strangers you are sharing it with. Mine happens to be quiet people so nothing out of the ordinary happen. No noise at night, everything was fine, everyone was following the rules. The hotel itself was great, they had a free flow vending machine for the guests (water, ocha, coffee, apple juice, etc) and you can refill your bottle too! The bathroom was neat and squeaky clean, no complains. There's also an elevator so dont worry about having to carry your luggage. The bed itself is a bit hard, I dont have any complains because I'm used to sleeping at pretty much everywhere lol but to people who have sensitive back/need a good bed, please do seek other hotels. And I personally wouldnt stay here for more than two nights, I personally need extra space (a room alone), this was just a transit for going to the airport for one night! Overall, it was a pleasant experience :)

Amazing staff, great facilities and sleeping was no issue. Bed was a teeny bit hard

Next to the station personal are very kind ,bed bed are a bit hard but fine dor my first time in an cabine hostel i found that good

Good hostel in this price and best location. But still need more improvement Shower in room is the worst thing, noice of shower specially when you want to sleep. Need more cleaning. Free Drink bar is plus point.

The Owl hotel is well runned in the neighborhood of Nippori, very close to train station, many restaurants and a wonderful "sento". Of course you get what you pay: bed was hard and pillows unuseful. If you're not a backpacker remember what could be sharing a night room with strangers!

Do not book! Very hard to communicate. My travel plans changed and I needed to reduce the number of days for booking, and it was impossible to reach them. I booked through airbnb, shows their response time is around 1 hour. I messaged them multiple times over a couple of weeks, and still no response! Reading the reviews, apparently others had similar experiences. I do not recommend them at all.

Great hostel. Beds a little uncomfy. Mori-kun is sweet

All in all very good price quality relation even though the mattress was already a little saggy. Super clean place!

The location is really good. It's close to the station and some convenience stores. Don't expect a good night sleep as there will be a lot of people packing their luggage after midnight.

Very close to the station nippori (great station with yamanote line). I saw reviews before about the thin mattress so I brought my own inflatable mattress. I think without it I wouldn't have slept. They have ac but when you close your curtains you don't feel it Immediately. At night I was Glad they left blankets cause the ac made the room cold. Very clean and helpful staff I recommend this place except for the uncomfortable bed. But very big bed with plenty of space

This was my first trip to Japan and I chose Hotel Owl Tokyo Nippori and I'm glad I did! Amazing staff, very clean facilities, and spacious beds. The staff was very helpful. It is a close walk to the station, 7-11, several restaurants, and the fabric district. Extremely safe area especially for solo female travelers.

Superb hostel. Friendly and helpful staffs. They have a vending machine that provides free hot and cold drinks at the lobby plus microwave and fridge. Internet and laundry are available . They also provide cotton pads and Q tips free to use at the shower room area. Definitely will visit again. Thank you Abigail and Joby for the friendly service.

very nice stafff and friendry my recomend hotel tokyo

The hotel is near to the train station, can be reached within 5 mins walking. Staffs are very friendly and willing to help. The rooms are bigger than expected, clean and tidy. Washing machine and dryer service also provided, so didn't have to worry about dirty clothes. Overall it is a good hotel that have to be recommended!!!

Considering the price, I got no problem here. This is so close to Nippori st. But the bed wasn’t so comfy and when I stayed here, the shower room wasn’t so clean. But against the price, the bed size is actually small, like you can put your stuffs around you for safety, not outside your bed space. Oh, if use towels, you better bring yours. You can rent them tho.