One of the best experiences I’ve had in a long time. Educational and engaging. One can notice that lots of attention has been paid to the small details to offer a smooth visitor experience. The guided tour was offered in French and in English with our guide switching effortlessly between both and adapting the level of the explanations to the audience. We had kids with us and they were able to follow and understand everything. The audio guides fragments provide complementary explanations and are nicely woven in the visit between the guide’s explanations. All in all, a must do if you are in Arras! PS: to the two young people working last Saturday morning, merci beaucoup!

A 90 minute visit to the underground passages of Arras. Very informative and worth seeing. During the tour, each participant receives a hairnet, a steel helmet to wear and an audio set with headphones in their own language. Unfortunately, most of the explanations are given in French or English that is difficult to understand. You should book tickets for the tour in advance.

This is a fantastic attraction. Medieval quarry that was forgotten and then rediscovered during WWI, which allowed the British to interconnect a whole swathe of quarries, under the Arras region. The tour is well-thought out and uses projectors and headset, to give information and act out soldiers' letters home, to really give a feel for what it must have been like, whilst waiting for the whistle to blow for the eventual attack that was launched on the German lines there. A worthwhile visit.

The guide (English speaking) was very knowledgeable. I learned so much, was very moved and got to wear a tin hat.

Very good museum about the First World War and in particular the Battle of Arras. A guided tour, narrated in both French and English, takes you through a cave system where the history of the New Zealand soldiers is shown using films projected onto the cave walls using a projector. You also get a beautiful British “salad bowl” placed on your head. Definitely worth seeing

Amazing place and a Must Do for any kiwi visiting this part of France. Great value for money and an amazing engineering feat and part of New Zealand's first world war contribution to history. Highly recommend

Spine chillingly wonderful experience coming from New Zealand. Our thanks to the many Kiwi miners who created this cave system during WW1. If you are a Kiwi and near Arras this is a must see location. Our guide was extraordinary. Thank you.

A must-visit memory site

If you are interested in history and good place to visit in Arras. They will take you into the tunnels underground in a comfortable lift and they path underground is fully packed with wood so no inconvenience at all. They explain the complete story with audio and visuals.

A fantastic place to discover more of the journey WW1 soldiers went on…

Wonderfully constructed exhibition around first world war tunnels. That were much older quarries. Informative guided tour

Excellent interactive museum. The tour is about 50minutes wearing a war helmet. The audio guide are automatic and were no problem. Tour guide explained in English and French. Her English was excellent. Very clean and friendly. Free parking. Spent about 30min here. €7 entry.

It is a nice place, well kept and our guide (Louise) was great. I just think the visit is a tad too long, which can be tiring for kids. I suggest keeping the visit under one hour, and potentially adding some more interactive elements. Silly things like having a place where kids can touch the walls and stones would go a long way in improving their experience. Still, a must-see in Arras!

Fantastic experience. The quarry tour is excellent and really well put together.

The Wellington Tunnels are an amazing experience that is well priced and professionally run. Vincent our guide was amazing, he had us enthralled for the whole experience of the New Zealand tunnellers in WWI. This is a must do for all military enthusiasts.

Visit to discover the quarries and the battle of Arras, very well managed and very pleasant visit.

A modern-way museum dedicated to the 1917 battle of Arras. Recommended even though is only guided tour with a limited time.

An exceptional visit which takes us back to the war period with lots of emotion and an excellent welcome

Brilliant place to visit, the guides are so knowledgeable. The caves are so interesting, and easy to walk around on the walkways. There is no cafe but a more than adequate vending machine near the gift shop.

Very pleasant visit, very friendly guide, I recommend

Very interesting visit! The guide was very pleasant. The visit places the historical context so as not to lose anyone.

What a brilliant and emotive place. Easy to locate, good parking, very accessible. I'm not sure enjoy is the right word, but this was an excellent visit. Well worth it.

(Translated by Google) A very interesting piece of history with staff who keep it alive thank you (Original) Un bout d histoire très intéressante avec du personnel qui le fait vivre merci

This was great experience Pierre our guide was superb, he gave us a great insight as to what happened here in 1917. It was quite moving at times. the tour combines an audio commentary and the guides input, along with some lighting and sound effects to provide a fascinating tour of the caverns from which the soldiers emerged from the relative safety underground in to the heat of battle don't miss it.

Interesting place. The tour lasts approximately an hour and are on the half past the hour ie 1030hrs and 1130hrs. Informative tour guide Who was attentive, making sure that everyone experienced everything the tour had to offer. No one was left behind. There was also an exhibition which was good to see whilst waiting for the tour

Remarkable and fascinating visit. Highly recommend. Our guide was excellent and easy to understand. Good value as well.

Excellent underground ww1 experience

A wonderful place to visit which will hopefully help remind people of the awfulness of war. Our guide Manon was exceptionally good and knew her stuff. The tour was in French and English and we had audio guides for parts. The whole tour was brilliant.

Well presented with bilingual guides. The multimedia was especially well done. Bring a jacket though.

A superbly presented experience of First World War history with a great mix of audiovisual presentation and in-person guide. The context of the site and time is well explained to allow the visitor to get the most from the experience. It was interesting to explore an aspect of First World War tactics I was less familiar with. Highly recommended.

(Translated by Google) Nice time with kids full of stories (Original) Moment sympa avec les enfants plein d'histoires

Excellent experience, tour guide was very good and the stories told where very tonight provoking.

A fantastic museum with an excellent audio visual experience. Our wonderful guide, Mathias, brought the experience of the soldiers of WW1 vividly to life for us. I would recommend this ‘experience’ 100% to anyone visiting the region and wanting to learn about WW1. Thank you for a wonderful experience for the whole family.

Excellent place to visit. Such a lot of history, great guide.

It was an amazing experience. The guides know their stuff. Friendly, engaging, and happy to answer questions. If you are interested in the history of the area, it's an essential place to visit.

Fabulous! Great value for money - super interesting tour, extremely well thought-out and presented through a variety of media. A wonderful human story of humour, sadness, hope... highly recommend.

Have been visiting the battlefields, museums etc for years.. This is definitely one of the best tours I have done. Well worth a visit

Be sure to visit the Wellington Tunnels if you are in Arras. After a short tour above ground, you go down in a lift to the tunnels. From here there is an audio guide as well as information for the tour guide themselves. Both are highly informative and give real depth to the men who inhabited the tunnels prior to the spring offensive of 1917. A superb place to visit and extremely well presented.

Excellent guide very interesting. Museum is very informative and moving.

A wonderful exhibition but in such a creative way. Very atmospheric and at the end moving beyond words. One of the very best WW1 experiences I have been to

A fantastic part of a school trip with my year 9 students. Great tour guide who was so knowledgeable and friendly. An incredible bit of history! Recommend.

What an amazing experience. The whole tour is amazing. The guides are very knowledgeable

Excellent and amazing experience. Can't quite imagine what it must have been like to be down there at the time.

Very interesting and informative visit. Our guide -Elinor, was very good.

Nous avons choisi la visite "graffitis" qui était très intéressante. La guide était parfaite, bonnes explications claires. Il y a des bruitages le long du parcours qui nous donnent l'impression d'être revenu 100 ans en arrière. Petit point émouvant également. Nous recommandons

(Translated by Google) Visit to do once! Very professional and interesting guide (Original) Visite a faire une fois! Guide trés professionnel et interessant

(Translated by Google) To understand (a little!) What the great war was. Touching and questioning. (Original) Pour comprendre (un peu!) ce que fut la grande guerre. Émouvant et questionnant.

(Translated by Google) Very good guide and very interesting visit by the videos projected on the rock walls (Original) Très bon guide et visite très intéressante par les vidéos projeté sur les parois rocheuse

(Translated by Google) Impressive! (Original) Indrukwekkend!

(Translated by Google) Very good guided tour, to do. (Original) Visite guidée très bien, à faire.

(Translated by Google) Very interesting visit. The guide is really great. (Original) Visite tres intéressante. Le guide est vraiment très bien.

(Translated by Google) Superb visit! An astonishing atmosphere a stone's throw from the city center of Arras to mark a highlight in French history and pay tribute to these New Zealanders and Britons. We had taken the "graffiti" option which supported the traces left by those who passed there. (Original) Superbe visite! Une ambiance étonnante à deux pas du centre ville d'Arras pour marquer un temps fort de l'histoire de France et rendre hommage à ces néo zelandais et britanniques. Nous avions pris l'option "graffiti" qui appuyait sur les traces laissées par ceux qui y sont passés.

Une visite privée d un lieu qui est sous nos pieds avec une histoire de la bataille d Arras presque inconnue... Merci à notre guide...

(Translated by Google) A bit quick visit due to the Covid-19 device but very interesting. We learn a lot of things. To discover. (Original) Visite un peu rapide dûe au dispositif Covid-19 mais très intéressante. On apprend plein de choses. A découvrir.

Super expérience dans ces galeries souterraine très intéressant avec un guide perso à faire absolument !

(Translated by Google) Interest plus (Original) Intérêt plus

Very interesting and are tour guide (matheous I think his name was) was really nice.

Visite très intéressante, guide au top!

(Translated by Google) Very nice place to visit. (Original) Lieu très sympa à visiter.

Well worth doing the tour of the quarry! Incredible to walk through the history and see the reenactments and displays.

Love ww1 stuff. Well presented great guide

This is so interesting and the guides are incredibly knowledgeable.

I'm sure it would be a great place to visit. We were on a tight schedule so when we arrived and found out that you had to go in a tour group, which lasted 1 hour, we were a bit disappointed. I would love to go back and have a chance to see the tunnels.

Absolutely brilliant. Staff attentive and friendly. I had no idea of this before today a must if you are interested in the first world war.

Very interesting to find out how those brave soldiers lifted underground and very knowledgeable staff.

Interesting, little known, history fyom WW1

(Translated by Google) A piece of history that deserves to be mentioned (Original) Un pan d'histoire qui mérite d'être évoqué

(Translated by Google) A beautiful and particularly moving place. All these lives spoiled by war. (Original) Un bel endroit particulièrement émouvant. Toutes ces vies gâchées par la guerre.

(Translated by Google) A place steeped in history, of the Second World War, may soon be surprises with Peter Jackson, 4 stars because the Guide who by the lamp sometimes goes a little visit but very well preserved and told (Original) Un lieu chargé d'histoire, de la seconde guerre mondiale, peut être bientôt des surprises avec Peter Jackson, 4 étoiles car le Guide qui à la lampe va parfois un peu visite mais très bien conservés et raconté

(Translated by Google) To visit (Original) À visiter

It was so much fun for me to learn about the atmosphere of the quarries and mines that soldiers hid in during WW1. Everything worked fine, the atmosphere was very matching, and the whole tour was very informative.

A superb experience. The guides are so knowledgeable and patient and how it is presented is so respectful. It was impossible not to be deeply moved, particularly towards the end. Anybody with an interest in history at all should have this place on their list.

(Translated by Google) Very good to do (Original) Tres bien a faire

(Translated by Google) Superb visit, not to be missed, to see. (Original) Superbe visite, à ne pas louper, a voir.

Outstanding experience, albeit because it brought home (some of the) horror of what our heroes went through. Excellent tour and helpful staff

Be sure to arrive on the hour as it is a guided tour. We enjoyed our experience, the whole thing took somewhere between 45 minutes and an hour. We learned a lot and had an excellent guide who made sure our audio guides were working. He answered questions and did a great job of keeping it all interesting without any repetition. I highly recommend stopping here to see how creative they got with the war effort.

(Translated by Google) If you want to be amazed, go visit this place (Original) Si vous voulez être étonné, allez visiter cet endroit

You must visit this amazing place its where Ww1 soldiers hid underground living, sleeping. Eating together prior to the battle of Arras. Bring warm clothes it's cold down there. The guide spoke English and French, she was excellent

(Translated by Google) Place in tribute to the New Zealand and French soldiers during the Battle of Arras. Moving. (Original) Lieu en hommage aux soldats néo-zélandais et français pendant la bataille d'Arras. Émouvant.

(Translated by Google) One of the emblematic places of the 1st World War in Nord-Pas de Calais. Sector held by the English and their Commonwealth allies, this place laid out by the New Zealand sappers in order to prepare a great offensive on the salient of Arras. More than 20,000 men lived at the bottom before setting off to attack the German trenches, a simple diversion before the great attack by the French planned for the Chemin des Dames. (Original) Un des lieux emblématiques de la 1ere guerre mondiale dans le Nord- Pas de Calais. Secteur tenu par les anglais et leurs alliés du Commonwealth, ce lieu aménagé par les sapeurs néo-zélandais afin de préparer une grande offensive sur le saillant d'Arras. Plus de 20.000 hommes ont vécu au fond avant de partir à l'assaut des tranchées allemandes, simple diversion avant la grande attaque des français prévu au chemin des dames.

Amazing tour through the tunnels used by the allies to retake the town. Guided tour in French, English and German available.

(Translated by Google) A very nice visit commented on by a bilingual guide who takes the time to explain a little too fast less than an hour to finish with a video document but it remains a curiosity of the city of Arras (Original) Une très belle visite commentée par une guide bilingue qui prends le temps de nous expliquer un peu trop rapide moins d une heure pour finir avec un document vidéo mais cela reste une curiosité de la ville d Arras

(Translated by Google) To have (Original) À voir

(Translated by Google) Very very good But you have to go twice to know Recommend to all And thank you to the girl who guides (Original) Très très bien Mais faut y allez 2 fois pour bien savoir A recommander à tous Et merci à la jeune fille qui fait le guide

(Translated by Google) It is a place that I visited with my class. It was very interesting and the guide was fascinating, even the class dunks were interested. The videos and audios complemented the words of the guide very well. I didn't think there could be such a big space underground, even the claustrophobic girl in my class didn't feel too oppressed. At the end of the visit, there is also a short film to watch. PS: bring warm clothes since it is rather cold underground. (Original) C'est un lieu que j'ai visité avec ma classe. C'était très intéressant et la guide était passionnante, même les cancres de la classe étaient intéressés. Les vidéos et les audios complétés très bien les propos de la guide. Je ne pensais pas qu'il pouvait y avoir d'aussi grand espace sous terre, même la fille claustrophobe de ma classe ne s'est pas senti trop oppressée. À la fin de la visite, il y a aussi un petit film à visionner. PS: prévoyez des vêtements chauds puisqu'il fait plutôt froid sous terre.

(Translated by Google) To do when you are inclined to history. I loved (Original) A faire lorsque vous êtes enclin à l'histoire. J ai adoré

(Translated by Google) Very interesting visit and very cool place ideal in hot weather (Original) Visite très intéressante et endroit très frais idéal en cas de forte chaleur

(Translated by Google) The visit itself is to do. I enriched my culture on the war of 14/18 On the other hand, before COVID19 c ​​was 7.20 € / person, now that you are alone or in pairs, it is 35 €. You have the guide for yourself. Personally, I would have preferred a PASS for the BEFFROI, Les Douves, the Town Hall, the cathedral, the citadel and the Wellington Quarry. I found the rate exorbitant. (Original) La visite en elle-même, c'est à faire. J ai enrichi ma culture sur la guerre de 14/18 Par contre, avant COVID19 c etait 7,20 € / personne, maintenant que vs soyez seul ou à deux, c'est 35 €. Vs avez le guide pour vous seul. Personnellement, j aurai préféré un PASS pour le BEFFROI, Les Douves, l'Hôtel de ville, la cathédrale, la citadelle et la Carriere Wellington. J'ai trouvé le tarif exorbitant.