3/5 Taunia N. 9 months ago on Google
Very
poor
and
classless
customer
experience
tonight!
Very
unfortunate
for
one
of
our
local
establishments.
My
husband
and
I
frequent
this
establishment
often
to
play
pool
and
perhaps
grab
a
late
bite
to
eat.
Food
is
decent
and
service
is
fair.
I
was
HIGHLY
upset
we
ended
up
leaving
due
to
the
fact
there
were
two
small
toddler
age
children
playing
around
the
pool
table
area
and
one
playing
with
a
pool
stick.
Swinging
it
around
and
disrupting
everyone
in
the
pool
space
to
where
you
just
had
to
stop
playing
and
avoid
being
struck
with
the
pool
stick.
Me
and
my
husband
stood
off
to
the
side
as
patrons
asked
the
adult
with
the
children
(allegedly
their
mom
and
was
told
is
owner’s
wife)
to
please
not
let
the
children
play
in
the
area
for
safety
reasons
and
so
they
could
continue
playing.
She
went
on
to
tell
the
patrons
they
are
the
owner’s
children.
And,
she
continued
to
let
the
children
touch
the
tables
and
swing
the
stick
while
people
were
playing.
My
husband
and
I
never
got
a
chance
to
start
our
game
because
the
one
kid
came
over
towards
our
table
with
the
stick.
So,
to
avoid
any
issues
and
being
injured
by
the
child
swinging
the
stick,
we
stayed
out
of
the
way.
When
I
went
to
inform
an
employee,
they
stated
it
was
the
owner’s
wife
and
there
was
nothing
they
could
do.
One
employee
said
“I
totally
agree
it’s
not
safe”
but
the
“you
know
how
it
is.”
Two
of
the
patrons
even
went
outside
to
speak
with
someone
who
appeared
to
be
connected
to
the
restaurant
to
explain
what
happened.
We
ended
up
canceling
our
game
and
left.
I
was
upset
that
we
had
to
leave
due
to
the
fact
that
no
one
was
concerned
about
the
safety
of
the
paying
patrons
and
certainly
the
children.
Playing
around
a
pool
table
is
never
safe
for
any
toddler
or
adult
for
that
matter.
Overall,
the
customer
service
here
has
slipped
significantly
since
we
first
visited
this
restaurant.
Glad
we
got
to
experience
fun
times
here,
but
unfortunately
will
not
be
returning
anytime
soon.
Do
better
Whelan
owners.
Look
out
for
your
customers.
They
are
the
reason
why
you
still
exist.
Wishing
you
all
the
best!
To
sign
off
on
a
positive
note,
if
you
happen
to
visit,
do
try
their
“pudding”
dessert.
It’s
good.
Beware
of
swinging
pool
sticks.
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