I was very disappointed with the level of professionalism and lack of empathy staff showed over the phone for my housing situation due to COVID. They lead me along, asking me to complete Application for Rental Assistance, uploaded required documents and then they went GHOST on me!! If you’re in an Emergency situation, I would not recommend this Agency. It’s very unfortunate because the money that United Way received to help people in need was not utilized properly, if it was WHY WAS THERE SO MUCH MONEY LEFT to use or lose??

Im so shocked to hear once again today that theres no funds to help homeless that have documentation they were effected directly by covid..Im told theres no programs for homeless and when I ask gwinette homes first rep wheres all these funds I see donated to them by the ARP act she chuckled and said I understand exactly what your saying and I dont know is all I can say..wow we are talking thousands and thousands of dollars meant for this purpose and nobody knows where the funds are?! One problem is our disgusting governor kemp..whos pockets are these funds going into I wanna know

This place here is a real joke back in the day they were very helpful nowadays they limit the resources by doing things by zip code so the poorer zip codes have NO RESOURCES where as where the whites are located they have everything! They have all these links but none that addresses your questions so how you going to provide a solution? The employees showing up getting FREE MONEY not there to help period!

They need to update their information on who has funding to keep us from doing all the extra footwork to find help but keep hitting dead ends

Called three times to get assistance and no help from anyone receptionist refused to do a warm transfer!!

no help during covid not 1 and i know there getting major donations look at the reviews im disappointed. Havent needed help ever and to see when you do theirs no relief.

No help to the community that needs it. Sent people there and they act as if the funds are coming from the reviewer's wallets!!

Been trying to get help for 3 days no calls no email nothing I gave 3% of my check every payday for 4 years . And can't even get a call back

I spoke w/Lyric and she was amazing. She not only provided me with rental assistance, she also sent me text links for utilities as well. She was professional and compassionate. She understood my needs and gladly went above and beyond to assist me. Thank you for being great Lyric.

All of these great reviews must be from the staff themselves..!!

Not👎much help a little fewer resources could do better to help everyone who needs help needs improvement definitely better resources and results

felt like they did not care about me. Took all my information and stopped answering the phone & also stopped replying to emails !

I want to thank the United Way Of Greater Atlanta representative "Liliana" for her kindness and patience. She was most helpful in giving names and numbers of the most prestigious organizations that assist individuals and families in need. "Liliana" thank you for your assistance and most of all your courtesy!

I was there for a 3-day training and have never had such a wonderful, personable experience with United Way members. Every interaction was kind; however, Janelle Gibson was head and shoulders about the rest. Janelle has, seemingly, an insatiable desire to exceed expectations for every aspect of her role. I wish every professional experience was curated in this fashion.

Try Seattle, Minnesota and or Knoxville for help ...

They help me find a places to stay until I can find a plac of my own.

Got no help what so ever

United Way of Atlanta are doing great things to uphold their mission statement of improving the lives of many. The staff and volunteers are extremely passionate about what they do.

You get very little help. They help everybody from certain zip codes if you want to bring them leave for zip code you won't get any help

Not much help

No help at all

They do great work for the less fortunate in our community

I do love when I have to attend meetings at United Way. The offices are beautiful & the people so kind, helpful & approachable.

This place is awesome i really really appreciate the help thank u guys

Always a helpful method of locating what you need.

Very spacious conference rooms.

Great info

Extremely helpful and experienced.

Great helping hands

I am not there, I guess I'm close

Got referrals

My experience was excellent, I got what I needed accomplished.

The provide a lot of services and resources to the community!

I visited the garage, the security person was very nice.

United way me and my fiance like to thank you so so much for helping us through this PAST 3 YEARS WITH OUR RENT ASSISTANCE THANK YOU HELP IS OUT HERE YOU JUST HAVE TO GET IT.