5/5 Christina D. 1 year ago on Google
My
partner
and
I
had
a
fantastic
experience
working
with
Nolan
&
Vada
for
an
engagement
ring,
every
step
of
the
way!
Our
first
encounter
involved
working
virtually
with
Rachel
from
the
design
team
(we're
in
the
US).
Rachel
showcased
her
friendly
demeanor
and
enthusiasm
while
guiding
us
through
the
process
of
selecting
a
ring
style
and
center
stone.
She
was
down
to
earth
and
communicated
with
us
in
a
way
that
did
not
feel
pushy
or
rushed.
Furthermore,
she
was
incredibly
patient
when
I
asked
to
view
multiple
sapphires
that
had
caught
my
eye
on
the
website.
After
the
appointment,
she
promptly
answered
any
lingering
questions
that
my
partner
and
I
had
via
email.
Before
long,
the
ring
itself
arrived
beautifully
packaged.
Although
I
thought
I
had
the
sizing
spot-on,
I
was
slightly
off
and
my
ring
had
to
be
resized.
The
team
at
N&V
helped
guide
me
through
the
process
of
sending
the
ring
to
a
trusted
US-based
jewelry
repair/resizing
company,
free
of
charge.
The
company
is
a
trusted
provider
for
N&V
and
did
a
great
job
of
resizing
the
ring
in
a
timely
manner.
All
around,
my
experience
as
a
non-NZ
based
customer
has
been
lovely
and
I
recommend
working
with
N&V!
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