2/5 Tessa J. 1 year ago on Google
Beautiful
view,
dirty
room.
Check-in:
The
receptionist
is
only
available
from
8:30
-
16:30/17:00
(sat
only)
and
09:00
-
13:00
(Sunday).
The
receptionist
that
handled
us
was
really
friendly
and
explained
all
the
information
we
needed.
Carpark:
Really
tight
and
narrow
carpark
but
it’s
free
parking
if
you
stay
at
the
resort.
Room:
We
stayed
here
for
7
nights
on
the
14th
floor.
When
we
entered,
we
were
fascinated
by
the
beautiful
view
of
the
Kurrawa
Beach.
The
beds
were,
however,
rather
dirty.
White
specks
that
resemble
dandruff
were
found
on
the
quilt.
When
we
removed
the
quilt,
various
hair
types
and
colors
were
found
on
the
fleece
blanket.
Obviously
not
my
hair
since
some
that
we
found
were
blonde.
More
hair
was
found
on
the
bedsheet
after
we
removed
the
blanket,
so
we
called
the
receptionist
and
asked
if
the
room
has
been
cleaned.
The
receptionist
said
that
the
room
was
cleaned,
so
then
I
mentioned
about
the
hair
found
all
over
the
bed.
The
receptionist
came
and
gave
us
new
sheets.
However,
when
I
pointed
out
that
there
was
still
hair
on
the
sheet,
the
receptionist
picked
it
up
and
brushed
it
off
with
their
hand
on
to
the
carpet
🤮
The
extra
blanket
on
top
of
the
wardrobe
has
similar
issue.
In
addition,
the
sofa
in
the
living
room
has
glitters
on
it.
At
least
the
wifi
was
free
and
fast.
Kitchen:
We
only
received
1
tiny
pack
of
dishwashing
and
dishwasher
liquid
for
our
7-night
stay.
You
can
only
get
1
additional
pack
when
you
stay
for
8
nights
or
more.
They
did
provide
us
with
new
sponge,
2
tea
towels,
1
heavy
duty
wipe,
and
3
kitchen
bags.
Plenty
of
cutleries,
pots
and
pans
but
the
kitchen
did
not
have
chopping
board
nor
scissors,
so
we
had
no
idea
where
to
chop
vegetables/meat.
Anyway,
we
ended
up
not
chopping
anything
because
of
the
rusty
knife
that
they
provided.
Major
turn
off
was
when
we
found
a
cockroach
on
the
kitchen
sink
on
our
first
night
🙃
There
is
a
spacious
fridge
that
comes
with
a
water
jug
and
several
Dairy
Farmers
15ml
milk
portions.
We
also
received
some
complimentary
tea
bags,
instant
coffees,
sugar,
salt
and
pepper.
Bathroom:
The
bathroom
is
rather
spacious
with
plenty
of
room
in
the
shower.
The
bathroom
also
has
washing
machine
and
dryer,
which
was
a
plus
point.
We
received
1
extra
toiler
paper
roll,
4
body
towels,
2
face
towels,
2
feet
towels,
a
hair
dryer
(which
had
blonde
hair
attached
to
it)
and
1
tiny
shampoo/conditioner
bottle
for
a
7-night
stay.
Facilities:
The
resort
comes
with
a
pool,
small
library
and
pool
room
(located
in
basement
1).
We
didn’t
use
these
facilities,
so
can’t
really
comment
on
them.
Pictures
provided
to
prevent
false
review
5 people found this review helpful 👍