(Translated by Google) We made an appointment with the pediatrician Ms. Duygu. We were on the road at the appointment time and coming from quite a distance. I called to let them know we were going to be 10 minutes late. They didn't get the answer, they should make an appointment for another time. It's a shame, 1.5 years old baby is sick on the road, sick or hungry, if you can't tolerate 10 minutes, you wouldn't be a pediatrician. ! (Original) Çocuk doktoru Duygu Hanım’dan randevu aldık. Randevu saatinde yoldaydık ve oldukça uzaktan geliyorduk. Arayarak 10 dakika gecikeceğimizi haber verdim. Gelen cevap gelmesinler başka zamana randevu alsınlar oldu. Çok ayıp 1.5 yasinda bebek hasta yolda kusarda acıkırda 10 dakikaya tahammülün yoksa çocuk doktoru olmayacaktın . !

awful service

When we came to the emergency room, the bus was late and it was a place with strange employees who were smiling and asking if they could wait for 10 minutes. We had to go to the emergency room opposite, we cannot wait for 10 minutes, sorry... (I can show you the invoice of the place opposite, it was a really strange and ridiculous employee of yours who said it with a smile) Why am I coming to the emergency room? What if I can wait 10 minutes? Is the bus late? emergency???

Hello I went to the emergency room for the first time on 17.02.2023. Nurse Hülya was very caring and competent, I thank her. It's great to meet people who love their job, even if it's just for an injection procedure. Thanks

(Translated by Google) I made an appointment a few times, and it happened when I was there on time or when I went early, but I could never be examined on time, they always made me wait, also the staff at the desk were very disrespectful, we ask questions, they get into different situations when answering, what is the need for such trips :) (Original) Birkaç kez randevu aldım tam saatinde orda olduğum da oldu yada erken gittiğimde oldu ama asla tam vaktinde muayene olamadım hep beklettiler ayrıca danışma da çalışanlar çok saygısız soru soruyoruz cevap verirken bi değişik hallere giriyorlar ne gerek var böyle triplere :)

So I needed to get a blood test and guess what the nurse didn’t wear gloves neither before, during or after 🤦🏻‍♀️ Unsanitary and just shocking honestly And when I asked for my test results one of the girls at the counter was was so rude and didn’t even reply to my thank you or have a nice day she just gave me a mean look as if I was bothering her

We choose to drive to Acibadem Maslak all the time because we cannot rely on this hospital.

(Translated by Google) Within the scope of the Alliance insurance, my chief physician's indifference to complain about the check-up doctor's physical therapy at the opposite hospital at the appointment time, and his indifference is really disrespectful to such an institution. (Original) Alliance sigorta kapsamında Check up doktorunun randevu saatinde karşı hastanede fizik tedavide bulunması üzerine şikayet etmek için hastane başhekiminim ayrıca ilgisizliği gerçekten böyle bir kurumdan beklenmeyecek derecede büyük saygısızlık

The institution I have been going to for seven years. I haven't had any problems so far. Our pediatrician Ms. Duygu was always friendly to us. Staff and doctors are concerned. There is no SSI agreement, but there is a private insurance system. I get all my health services, including the beauty part, done in Acıbadem without any problems. Thank you…

UPD I have no problem, I do not pay for a service that is not requested (without explanation). 2022 December 02 My wife applied to our 6-year-old child with complaints of cough and fever. The test and examination revealed nothing. The child has Allianz fully comprehensive insurance. As a result, the insurance covered 1600 TL, plus Acıbadem Göktürk asked for an additional fee of 900 TL. Every health institution gives a warning before performing services/tests that are not covered by insurance - "Your insurance will not cover this", shall we do that? There is no such thing here. Moreover, the non-coverage fee shown by Allianz is 537 TL and the provision without explanation. 900 TL in hospital I talked to Allianz, no insurance company will approve something without explanation, and I neither requested nor will approve it. 400 TL if Covid test This is another beauty, there is Biruni laboratory 200 meters away, the covid test is 200 TL max, because the ceiling price has already been set. You are truly shameless. Next time, if I see any obstacles, my child's school is very close to Acıbadem, we will meet directly on Cimer.

(Translated by Google) A terrible branch, they offer a level of service that does not suit the Acıbadem group. The medical center is no different from a badly functioning state hospital, and it never answers their phones, so if you need any information urgently, vomit on your luck. (Original) Berbat bir sube, Acibadem grubuna yakismayacak seviyede bir hizmet sunuyorlar. Tip merkezinin herhangi kotu isleyen bir devlet hastanesinden farki olmadigi gibi telefonlarina da asla bakmiyor, acilen bir bilgiye ihtiyaciniz varsa sansiniza kusun.

Cok berbat sacma sapan bir hastahane de dememek lazim saglik ocagindan beter aldiklari paramin karsiligini vermeyen 90 larin sgk hastahaneei zihniyetinde pislik bir yer

Acıbadem adına yakışmayan bir şube Göktürk Acıbadem, kortizon serumu reçetesini okuyamayan hastaya soran ve zaten ilgisiz halleriyle şüphe uyandıran şube

(Translated by Google) Staff is very ignorant. Even though I've been going regularly for 1 year, I've been misinformed about the policy every time. (Original) Çalışanlar çok bilgisiz. 1 senedir sürekli gittiğim halde her seferinde poliçe konusunda yanlış bilgilendiriyorum.

(Translated by Google) When I am sick, I go to Acıbadem Göktürk because we have an agreement and it is close. When I misunderstood the report written by Büşra Hanım, the assistant of the ENT doctor, she started shouting at me when I said it was wrong. It's not the first time I'm writing a report, my God, etc. speeches such as He retorted, saying threateningly without asking the doctor, let's cancel your report if you want. The assistants working are very rude and they talk loudly and scathingly, and they also threaten. I didn't want to push it because I was uncomfortable. I hope Acıbadem takes care of it. I'm going to apply everywhere. (Original) Hasta olduğum zamanlarda anlaşmamız olduğu için ve yakın olduğu için Acıbadem Göktürk’e gidiyorum. KBB doktorunun asistanı Büşra Hanım’ın yazdığı raporu ben yanlış anlayarak yanlış olduğunu söylediğimde bana bağırmaya başladı. İlk defa rapor yazmıyorum Allahım ya vs. gibi konuşmalarda bulunuldu. Doktora sormadan tehdit eder tavırla isterseniz iptal edelim raporunuzu diyerek terslendi. Çalışan asistanlar çok kaba ve ses yükselterek, tersleyerek konuşuyorlar üzerine bi de tehdit ediyorlar. Ben rahatsız olduğum için üstelemek istemedim. Umarım Acıbadem ilgilenir. Her yere bu konuyla ilgili başvuruda bulunucam.

On 07.03.2024, we went to the lady working at the emergency service counter because there was a missing report and we were arrogantly asked if we had ever received a report before and we were humiliated with our money. A commercial establishment that scolds patients.

(Translated by Google) I am only evaluating the eye section, I have no experience with any other section. Dilek is a wonderful doctor, very caring and reassuring. Aside from his area of ​​expertise, he is also psychologically well-equipped, can empathize, and knows how to act in a way that will comfort the person in front of him. I am very worried and concerned about health, he understood what kind of person I am and explained everything very informatively. I thank him very much (Original) Sadece göz bölümü için değerlendirme yapıyorum başka bir bölüm ile ilgili deneyimim yok. Dilek hanım muhteşem bir doktor, çok ilgili ve insana güven veriyor. Uzmanlık alanı bir yana, psikolojik olarak da çok donanımlı, empati yapabiliyor, karşısındaki kişiyi rahatlatacak şekilde davranmayı biliyor. Çok endişeli ve kaygılı biriyimdir sağlık konusunda, nasıl birisi olduğumu anladı ve çok bilgilendirici tane tane açıkladı her şeyi. Çok teşekkür ediyorum kendisine

My wife and I applied to Göktürk Acibadem 2 days apart with a fever over 38. At that moment we made our payments and left. Then, in order to receive payment from our insurance, we requested the documents that must be issued for each patient from the institution. but unfortunately no one from the hospital helps. In fact, when Ms. Zülal realized that it was me on the phone, she hung up on me. My e-mails are deliberately not answered. I urgently request that the documents in the e-mails I sent to Ms. Zülal be forwarded to us.

I had lip filler done, but it was crooked and even though I wanted to retouch it, it was not done. It should definitely not be preferred. How can one not interfere with crooked lip filler?